Support Technician
Jonas Software —Milton Keynes
- Full-time
- Communication skills
Undergraduate Project Manager (12 month student placement)
Niftylift Ltd —Milton Keynes
- £500 a year
- Full-time
- Engineering
- Microsoft Office
- Project management
- Free parking
- Employee discount
Quick apply
Asset Labelling and Branding Technician
IPS —Bletchley and Fenny Stratford
- From £28,089.10 a year
- Weekend availability
- Organisational skills
- Time management
- Free parking
- Life insurance
Quick apply
5h
Application Technician
U-POL Limited —Wellingborough
- Laboratory experience
- Teaching
Quick apply
7d
Technical Support Technician (Engineering Technical Apprenticeship)
Niftylift Ltd —Milton Keynes
- £16,640 a year
- Overtime
- English
- Free parking
- Employee discount
Quick apply
IT Support Technician
Cadillac Formula 1® Team —Silverstone
- Customer service
- Windows
- Analysis skills
- Annual leave
Quick apply
IT Helpdesk Technician Apprentice
QA Apprenticeships —Milton Keynes
- £16,000 a year
- Full-time
- IT
- Communication skills
- Employee assistance programme
- Employee discount
AD Laboratory Technician
Olleco —Aylesbury
- Laboratory experience
Quick apply
Electrical Installation Technician (Entry Level)
Yunex Traffic —Aylesbury
- Overtime
- No experience needed
- Communication skills
- Gym membership
Junior Trim and Assembly Technician
Cadillac Formula 1® Team —Silverstone
- Assembly
- Annual leave
Quick apply
1d
Laboratory Technician
Wellingborough —Wellingborough
- Full-time
- Driving
- Employee discount
Quick apply
12d
Diagnostic Technician
Vindis Group —Milton Keynes
- £38,500 a year
- Customer service
- Driving
- Employee assistance programme
Science Technician
OneSchool Global —Northampton
- Part-time
- School
- Teaching
- Referral programme
IT Support Technician
Haas F1 Team —Banbury
- Weekend availability
- Microsoft Outlook
- Windows
- No degree
Quick apply
6d
Test Technician (PU)
Red Bull Technology Group —Milton Keynes
- Full-time
- Microsoft Office
- IT
13d
Relief Systems Technician
Wilson James —Milton Keynes
- £14.58 an hour
- Part-time
- Customer service
- Microsoft Office
- Organisational skills
- Annual leave
- Employee discount
9d
Trainee Ansul Fire protection Technician
Abbot Fire Group Ltd —Milton Keynes
- £25,396 - £27,000 a year
- Full-time
- No experience needed
- Plumbing
- Travel
Quick apply
Apprentice Autocare Technician
GTG —Milton Keynes
- Full-time
- Maintenance
- Driving
- Automotive diagnostics
Marella Cruises | Entertainment Technician
RWS Global —Milton Keynes
- Resort
Lead Anatomical Pathological Technician
West Northamptonshire Council —Northampton
- £49,587 - £52,860 a year
- Leadership
7d

I want to receive the latest job alerts for application support technician in hanslope, bkm

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

application support technician jobs near hanslope, bkm

Support Technician

Jonas Software -
Milton Keynes

Apply Now

Job details

Full-time

Qualifications

IT support
Root cause analysis
Communication skills
Help desk

Full job description

Job Description:

Support Technician

MWC Partners are the UK’s leading independent reseller of Cegid Retail, the omnichannel POS solution for fashion and specialty retail.

Our services range from supporting feasibility studies and system design through to functional requirement workshops, system configuration, hardware procurement, and comprehensive testing ahead of installation and ongoing support.

In addition to delivering these services across the Cegid community, we also provide hardware procurement and installation for other leading POS platforms, including LS Retail, Microsoft Dynamics 365, and Retail-J.

We are also specialists in retail payments technology, with deep expertise in integrating point-of-sale software with payment systems for global payment service providers—all backed by our commitment to service excellence.

About the role

We’re looking for a proactive Support Analyst to join our growing team. You’ll be the first point of contact for customers, helping resolve technical issues and ensuring their retail systems operate smoothly.

This is a fast-paced, customer-facing role where you’ll take ownership of issues and see them through to resolution.

Key responsibilities

Act as the first point of contact for technical support queries via phone and email
Diagnose and resolve hardware, software, and network issues
Log and manage support tickets, ensuring all key information is captured
Take ownership of issues through to resolution, keeping customers updated
Escalate complex issues to internal teams with clear and detailed handovers
Monitor Service Level Agreements (SLAs) and proactively manage risks
Deliver a high standard of customer service at all times
Identify recurring issues and support root cause analysis
Ensure compliance with health and safety standards
Participate in an on-call rota which is- 1 in 3 weeks of evening on-call and 1 in 6 weekends.

What we’re looking for

Excellent written and verbal communication skills
Strong problem-solving ability
Ability to work independently and under pressure
Experience with Microsoft OS and Office applications
Awareness of the retail environment
Experience in a helpdesk or IT support environment would be advantageous.

Business Unit:

MWC Partners Ltd

Scheduled Weekly Hours:

37.5

Number of Openings Available:

Worker Type:

Regular

Career Site:

More About Jonas Software:

Jonas Software is a leading provider of enterprise management software solutions, serving a wide range of vertical markets including hospitality, healthcare, construction, education, personal care, fitness, leisure, moving and legal services, to name a few. Within these markets, Jonas is comprised of over 65 distinct brands, each a respected leader in its domain.

Jonas’ vision is to be the branded global leader across these verticals and to be recognized by customers and industry stakeholders as the trusted provider of “Software for Life.” We are committed to technology, product innovation, quality, and exceptional customer service.

Jonas Software supports over 60,000 customers in more than 30 countries. We employ over 6,000 skilled professionals, including industry experts and technology specialists. Across our broader network, we support a global workforce of more than 30,000 employees.

Headquartered in Canada, Jonas Software has a global footprint with offices around the world. We’re a 100% owned subsidiary of Constellation Software Inc., based in Toronto, publicly listed on the TSX (CSU.TO), and a member of the S&P/TSX 60 Index.

IS THIS YOU?

Apply Now

Refine Your Search

application support technician jobs in hanslope, bkm

Support Technician

Undergraduate Project Manager (12 month student placement)

Asset Labelling and Branding Technician

Application Technician

Technical Support Technician (Engineering Technical Apprenticeship)

IT Support Technician

IT Helpdesk Technician Apprentice

AD Laboratory Technician

Electrical Installation Technician (Entry Level)

Junior Trim and Assembly Technician

Laboratory Technician

Diagnostic Technician

Science Technician

IT Support Technician

Test Technician (PU)

Relief Systems Technician

Trainee Ansul Fire protection Technician

Apprentice Autocare Technician

Marella Cruises | Entertainment Technician

Lead Anatomical Pathological Technician

I want to receive the latest job alerts for application support technician in hanslope, bkm

Related Searches

Explore jobs in more locations

Job Description:

Support Technician

Business Unit:

Scheduled Weekly Hours:

Number of Openings Available:

Worker Type:

Career Site:

More About Jonas Software:

IS THIS YOU?

Jobseeker tools

Employer Tools

Browse

Stay Connected