Advice quality assurance Work, Jobs in Harborne, Wmd (with Salaries)

Home Energy Advisor
M Group —Birmingham
- £31,373 a year
- CRM software
- Microsoft Office
- Communication skills
- Annual leave
- Employee assistance programme
Knowledge and Information Liaison Officer (KILO)
Ministry of Justice —Birmingham
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
- Annual leave
- Work from home
6d
Crown Court Clerk
HM Courts & Tribunal Service —Birmingham
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Organisational skills
- Communication skills
- Annual leave
- Employee discount
13d
Legal Support Assistant - 6 month FTC
HCR —Birmingham
- Temporary
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Gym membership
13d
Advice Quality Assurance Technician
AFH Financial Group —Bromsgrove
- Full-time
- Customer service
- Microsoft Office
- Employee discount
Tier 1 Complaints Officer
Ministry of Justice —Birmingham
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- Customer service
- Microsoft Office
- Presentation skills
- Annual leave
- Employee discount
6d
Training and Implementation Consultant (Aftersales Specialist)
Pinewood.AI —Birmingham
- £28,000 - £42,500 a year
- Full-time
- Hybrid work
- Driving
- Travel
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
Credit Hire Paralegal/Litigation Executive
Flint Bishop —Birmingham
- Full-time
- Supervising experience
- IT
- Time management
- Employee discount
Quick apply
Safeguarding Quality & Assurance Officer
University Hospitals Coventry and Warwickshire NHS Trust —Coventry
- £28,392 - £31,157 a year
- Full-time
5d
Existing Relationship Adviser
Lloyds Wealth —Birmingham
- £76,000 - £84,000 a year
- Full-time
- Remote
- Communication skills
- Work from home
- Flexible schedule
7d
Deputy Manager
Anchor —Birmingham
- £36,500 a year
- Organisational skills
- Leadership
- Communication skills
- Free parking
- Employee discount
1d
Marcus by Goldman Sachs, Complaints Manager, Associate, Birmingham
Goldman Sachs —Birmingham
- Full-time
- Customer service
- Leadership
- Communication skills
- Employee assistance programme
Litigation Settlement Executive
AX —Birmingham
- Full-time
- IT
- Communication skills
- Employee assistance programme
Quick apply
9d
Quality Assurance Assistant
Well Pharmacy —Redditch
- £26,632 a year
- Annual leave
- Employee discount
Monitoring and Evaluation Officer
West Midlands Combined Authority —Birmingham
- £51,727 - £57,748 a year
- Part-time
- AI
- Annual leave
- Employee discount
13d
New Client Adviser
Lloyds Wealth —Birmingham
- £65,000 - £84,000 a year
- Full-time
- Communication skills
- Annual leave
- Work from home
7d
Secretariat Officer - Legal Aid Agency
Ministry of Justice —Birmingham
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- Microsoft Outlook
- Presentation skills
- Organisational skills
- Annual leave
- Employee discount
7d
Senior Education Support Administrator - College of Medicine and Health - 54712 - Grade 5
University of Birmingham —Birmingham
- £30,062 - £35,883 a year
- Part-time
- Customer service
- University
- IT
- Annual leave
- Sick pay
First Line Support Analyst
HCR —Worcester
- Customer service
- Driving
- Computer networking
- Annual leave
- Gym membership
Location Manager
Anchor —Birmingham
- £29,870 a year
- Organisational skills
- Employee discount
2d

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Home Energy Advisor

M Group -
Birmingham

Apply Now

Job details

£31,373 a year

Benefits

Cycle to work scheme
Annual leave
Company pension
Employee assistance programme
Employee discount
Enhanced maternity leave
Enhanced paternity leave

Qualifications

CRM software
Microsoft Office
Communication skills

Full job description

Right across infrastructure, there’s a requirement to not only maintain, but also renew and reimagine. Whatever stage you’re at in your career, with us you’ll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive.

Where will you be working?

At M Group Energy, we’re enabling the energy essential to support our lives.

We provide an end-to-end service, delivering solutions in electricity transmission, distribution, renewable energy, EV, metering and home decarbonisation.

Home Decarbonisation- We’re working to eliminate fuel poverty, providing end-to-end management in energy efficiency and carbon reduction. Our team works closely with homeowners and local authority partners to provide home energy advice to prepare for Net Zero.

You’ll be part of our Home Decarbonisation team, working across community programmes designed to support households most in need.

This is a field-based and customer-facing role, combining in-home visits with telephone support, helping residents access the right solutions to improve their homes and reduce energy costs.

What will you be doing?

As a Home Energy Advisor, you’ll play a vital role in supporting residents—particularly those in vulnerable situations—to better manage their energy use and access available support.

You’ll be:

Providing face-to-face and telephone energy advice, tailored to individual household needs
Supporting residents to reduce energy usage, lower bills, and improve home efficiency
Identifying risks, safeguarding concerns and signposting to additional support services
Recommending practical solutions, including energy-saving behaviours and retrofit measures
Working closely with internal teams to deliver the full range of AgilityEco services
Accurately recording all interactions using CRM systems and maintaining high data quality
Managing referrals and recognising when to escalate queries or opportunities
Ensuring all customer data is handled safely and in line with GDPR and company policies

This is a role where empathy, judgement and initiative really matter-you’ll be helping people navigate real-life challenges while supporting wider sustainability goals.

What you’ll bring

A Level 3 Energy Awareness qualification (or equivalent energy efficiency qualification)
A solid understanding of household energy use and cost-saving measures
Experience supporting vulnerable customers, with sensitivity and professionalism
Awareness of safeguarding principles and how to respond appropriately
Strong communication skills—confident, clear and compassionate
Experience using CRM systems and Microsoft Office tools
High attention to detail, with the ability to manage multiple tasks and meet deadlines
A proactive mindset, able to work independently and use your initiative

What’s in it for you?

We offer a range of benefits designed to support your life in and out of work, some of which include;

Matched or contributory pension scheme
Online GP service, 24 hours a day, 365 days a year
Employee assistance programme
My Rewards portal, access to 1000’s of retail discounts
Life assurance
Cycle to work, salary finance and give as you earn schemes
Enhanced maternity, paternity leave and adoption leave
Reward and recognition scheme

In addition, this role offers:

25 days annual leave plus bank holidays
2 Paid volunteer days per year

About us

We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. We are one of the Top 100 UK companies actively supporting and recruiting veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs.

Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours.

We’re responsible and go further for our people, clients, communities and the planet
We’re open and seek new and better ways of exceeding expectations
We’re together and as one team; the whole is greater than the sum of the parts
We’re ambitious and embrace opportunity, to lead essential infrastructure services for life

Whether you’re a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development.

It’s an exceptional time to be a part of M Group.

Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered.

For certain roles, successful candidates will be subject to 3rd party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding.

#AgilityEco #LI-SZ #LI-Remote INDREG

Apply Now

Refine Your Search

advice quality assurance jobs in harborne, wmd

Home Energy Advisor

Knowledge and Information Liaison Officer (KILO)

Crown Court Clerk

Legal Support Assistant - 6 month FTC

Advice Quality Assurance Technician

Tier 1 Complaints Officer

Training and Implementation Consultant (Aftersales Specialist)

Credit Hire Paralegal/Litigation Executive

Safeguarding Quality & Assurance Officer

Existing Relationship Adviser

Deputy Manager

Marcus by Goldman Sachs, Complaints Manager, Associate, Birmingham

Litigation Settlement Executive

Quality Assurance Assistant

Monitoring and Evaluation Officer

New Client Adviser

Secretariat Officer - Legal Aid Agency

Senior Education Support Administrator - College of Medicine and Health - 54712 - Grade 5

First Line Support Analyst

Location Manager

I want to receive the latest job alerts for advice quality assurance in harborne, wmd

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