Incident manager Work, Jobs in Hardingstone, Nth (with Salaries)

Key Account Director
BidvestNoonan —New Duston
- Up to £57,312.72 a year
- Full-time
- Bachelor's degree
- Travel
- Contracts
Quick apply
Lead Major Incident Manager
FCDO Services —Milton Keynes
- £48,801 - £53,697 a year
- Full-time
- Management
- Computer Science
- Microsoft Office
- Annual leave
11d
Centre Manager - Banbury Lodge
UK Addiction Treatment Centres —Banbury
- £45,000 - £50,000 a year
- Full-time
- Microsoft Outlook
- Management
- Microsoft Office
Quick apply
10d
Chief Information Officer
Milton-Keynes-Council —Milton Keynes
- £98,065 - £105,451 a year
- Azure
- AI
- Communication skills
- Annual leave
- Employee discount
Duty Operations Manager
Edu-Lettings UK Ltd —Northampton
- £27,000 - £29,000 a year
- Weekend availability
- Hospitality
- Management
- Customer service
- Free parking
- Health & wellbeing programme
Quick apply
4d
Identity & Access Administrator
Milton-Keynes-Council —Milton Keynes
- £37,280 - £41,771 a year
- Microsoft Access
- Annual leave
- Employee discount
2d
Assistant Manager
Oakfield (Easton Maudit) Ltd —Northampton
- £18.50 an hour
- Full-time
- Organisational skills
- In-person
- Care plans
- Health & wellbeing programme
- Annual leave
Quick apply
9d
IT Manager
Billing Finance —Northampton
- £50,000 - £55,000 a year
- Hybrid work
- IT
- Employee assistance programme
Warehouse Shift Manager - Back Shift
AIT Home Delivery —Northampton
- £40,000 a year
- Management
- Leadership
- Communication skills
Operations Manager
Lords Group Trading – Merchanting Division —Northampton
- Full-time
- Microsoft Office
- Continuous improvement
- Organisational skills
Quick apply
Monitoring and Risk Manager
Billing Finance —Northampton
- £55,000 - £65,000 a year
- Hybrid work
- Employee assistance programme
Care Manager
Flexi Direct Healthcare —Northampton
- £30,000 a year
- Full-time
- Management
- English
- Administrative experience
Quick apply
Quality Improvement Lead
Principal Medical Limited —Bicester
- £50,000 - £55,000 a year
- Full-time
- Microsoft Word
- Management
- Microsoft Office
- Free parking
- Sick pay
Quick apply
CCTV Operator
Mitie —Northampton
- Full-time
- Annual leave
- Employee discount
Regional HSEQ Manager
RB Global —Banbury
- Communication skills
- Free parking
Quick apply
4d
Positive Behaviour Support Practitioner (PBS)
Priory —Northampton
- £35,000 a year
- Full-time
- Communication skills
- Annual leave
- Referral programme
Quick apply
ICT Security Analyst
Milton-Keynes-Council —Milton Keynes
- £37,280 - £41,771 a year
- Annual leave
- Employee discount
2d
Security Manager
InPost UK —Lutterworth
- £36,000 a year
- Weekend availability
- Microsoft Excel
- Management
- IT
- Annual leave
- Employee assistance programme
Quick apply
1d
Flip Out Rushden Lakes - General Manager
Flip Out UK —Rushden
- £30,000 - £32,000 a year
- Weekend availability
- Hospitality
- Management
- English
- Free parking
Quick apply
4h
Operations Manager
Trexon —Corby
- Management
- Sales
- Engineering
Quick apply

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Key Account Director

BidvestNoonan -
New Duston

Quick apply

Job details

Permanent | Full-time
Up to £57,312.72 a year

Qualifications

Profit & loss
Bachelor's degree
Contracts
Leadership

Full job description

About The Role

Title: Shopping Centre Key Account Director - Security and Cleaning

Location: National Role (with travel)

Salary: Competitive + car allowance + bonus

Role Purpose

The Shopping Centre Key Account Director – Security & Cleaning is responsible for the strategic leadership, operational excellence, and commercial performance of all security and cleaning services delivered across a national portfolio of shopping centres.

The role ensures safe, secure, welcoming, and compliant environments for customers, retailers, landlords, and asset managers, while driving continuous improvement, contract performance, and value creation.

Strategic Leadership

Define and deliver a national strategy for security and cleaning services aligned with client, landlord, and asset management objectives.
Act as the senior subject-matter expert for retail security, customer safety, and cleaning excellence within shopping centre environments.
Lead nationwide initiatives covering innovation, technology adoption, sustainability, and service transformation.
Represent the organisation at senior level meetings, client forums, and industry bodies.

Operational Excellence

Oversee security (manned guarding, mobile patrols, control rooms, CCTV, incident management) and cleaning operations across multiple shopping centres.
Ensure consistent high service standards, customer experience, and brand alignment across all sites.
Establish and monitor KPIs, SLAs, and performance frameworks, driving accountability at regional and local levels.
Manage critical incidents, high-risk events, and business continuity planning.
Preparation and delivery of monthly and quarterly client review presentations.

Compliance & Risk Management

Ensure full compliance with UK legislation and industry standards, including:
- Health & Safety at Work Act
- BS 7499 (Security Guarding)
- SIA licensing and ACS standards
- COSHH and cleaning compliance
- Equality, Safeguarding, and Data Protection requirements
Lead risk assessments, audits, and governance reviews across the national estate.
Act as the escalation point for serious incidents, reputational risk, and client concerns.

Commercial & Financial Management

Hold full P&L responsibility for the national shopping centre portfolio.
Manage budgets, cost control, margin delivery, and value engineering.
Lead contract negotiations, mobilisations, retentions, and renewals.
Identify growth opportunities, added-value services, and innovation pathways.

Client & Stakeholder Engagement

Develop senior relationships with:
- Shopping centre owners and landlords
- Managing agents and asset managers
- Retail directors and centre management teams
Serve as the primary national escalation point for key clients.
Support bids, tenders, and proposals relating to shopping centre security and cleaning.

People Leadership

Lead, mentor, and develop a high-performing soft services team at each centre.
Drive engagement, diversity, wellbeing, and talent development across large frontline workforces.
Ensure robust succession planning and capability building.
Champion a culture of professionalism, accountability, and customer focus.

Essential Requirements

Proven senior leadership experience in multi-site security and/or cleaning operations, ideally within:
Real estate
Shopping centres
Strong understanding of UK security and cleaning regulations, standards, and best practice.
Demonstrable experience managing large-scale P&L and complex contracts.
Ability to operate credibly at client, and executive level.
Excellent people leadership skills across geographically dispersed teams.
Commercially astute, data-driven, and outcome focused.
Willingness to travel extensively across the UK.

About Us

‘For nearly 50 years, we’ve played a vital role in helping our customers succeed. Built on strong, long‑standing relationships, our business is powered by people who are deeply connected to the communities where we live and work.

Our purpose guides every action and decision we make, “to proudly create safer and healthier communities today, for tomorrow.” It reflects who we are, what we stand for, and the impact we strive to make every day.

Across our team of 27,000 dedicated professionals from 157 countries, that purpose comes to life through commitment, care, and a shared responsibility to the people we serve—now and for generations to come. 'When you join Bidvest Noonan, you’re joining a team where your work has real impact, where your career can grow, where you belong, and where you help shape a safer, healthier future for us all.’

Quick apply

Refine Your Search

incident manager jobs in hardingstone, nth

Key Account Director

Lead Major Incident Manager

Centre Manager - Banbury Lodge

Chief Information Officer

Duty Operations Manager

Identity & Access Administrator

Assistant Manager

IT Manager

Warehouse Shift Manager - Back Shift

Operations Manager

Monitoring and Risk Manager

Care Manager

Quality Improvement Lead

CCTV Operator

Regional HSEQ Manager

Positive Behaviour Support Practitioner (PBS)

ICT Security Analyst

Security Manager

Flip Out Rushden Lakes - General Manager

Operations Manager

I want to receive the latest job alerts for incident manager in hardingstone, nth

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