We are looking for a Brand and Experience Manager to play a critical role supporting in the delivery of our brand expressions, deepening our connection with supporters and delivering commercial impact for our club.
In this exciting role, you'll build and enhance your understanding of how our supporters experience our brand, and seek to engage them through storytelling and physical and digital experiences.
Working closely with our Senior Brand Marketing Manager, you'll collaborate with cross functional teams and agencies in the delivery of brand marketing campaigns, high impact club moments and supporter-first experiences; elevating how we connect with our supporters both inside and beyond our stadium.
We are one of the most famous clubs in world football, with a rich heritage and history of success – .
Beyond that, we are passionate about our local community and, behind the scenes, we have a wide variety of opportunities and career paths for all. We have a very defined purpose: to act for a winning team, culture and community. We achieve this by ensuring we are courageous in the pursuit of progress, we champion our community and each other, and that we do the right thing (even when no one is looking).
We are committed to ensuring that our environments for children, young people and adults at risk remain safe and inclusive. We therefore require successful candidates to complete a DBS check and other essential background checks prior to starting their employment. Depending on the responsibilities of the role, a DBS will be either a basic, standard, or enhanced check.
Deliver best-in-class brand campaigns - you'll be entrusted with the delivery of key club brand moments through world-class, fully integrated marketing campaigns; leaning into impactful storytelling to nurture supporter connection, and cultivating digital and in-person experiences that engage supporters all around the world
Support commercial campaign integration - you will partner with the Commercial Marketing team to add a brand voice to campaign development and delivery
Champion our supporters - you'll relish the opportunity to handle on-the-ground delivery of supporter collaboration projects and experiences that bring supporters closer to our club both locally and globally
Collaborate with wider colleagues and external partners - you will work closely with the Brand Marketing team and have crucial input across a range of projects, and you'll collaborate with external agencies and internal Supporter Experience teams to deliver brand led, supporter-first campaigns and experiences
Act as a brand guardian - you'll proudly act as an ambassador of our brand and oversee the delivery of consistent brand assets across all supporter touchpoints
Experience in brand management - you come with extensive experience in brand management for a global brand, sports or cultural organisation with extensive integrated campaign delivery, that also includes physical events/activations
Passion for your craft - you're a passionate, creative and curious brand marketeer, with a proven track record in delivering world-class campaigns and physical experiences
Exceptional team player - you thrive when you're building winning relationships with a diverse range of colleagues and working collaboratively with cross functional teams
Excellent communicator - you can communicate effectively with a broad range of colleagues across all levels, tailoring your tone and style as required
Organised and adaptable approach - you're confident managing projects end-to-end and you've got a can-do attitude, with a capacity to manage multiple projects with numerous stakeholders, at pace
Forward-thinking mindset - you're a go-getter, always thinking about opportunities for us to innovate and break the mould, in a way that aligns with our brand and values; and you have a desire and drive to move our club forward
At Arsenal, we want everyone to feel a sense of trust and belonging, so we are proud of both our club values and also what we offer to our employees. As one of our Gunners, you will receive:
An exciting reward and recognition scheme
Generous holiday allowance which increases with your length of service
Great internal learning and development programmes
A flexible hybrid working model
Priority access to apply for match tickets
A competitive health and wellbeing benefits package
A leading Employee Assistance Programme
Great discounts with some of our Partners
An opportunity to play a vital role in delivering our ED&I strategy by joining one of our Employee Networks
Discover why ‘Our Gunners’ are proud to be part of our team - .
Arsenal for Everyone is our commitment to promoting and embracing equality, diversity and inclusion, so that everyone connected to the club feels like they belong to the same Arsenal family. We believe that diversity of background, skills and experience drives our success on and off the pitch.
We are a Disability Confident Leader. We actively welcome and encourage applications from people with disabilities and long-term health conditions. If you need disability-related adjustments to the recruitment process, please indicate this in your application.
If you are likely to meet the definition of being a ‘disabled person’ according to the Equality Act 2010, you may be eligible to apply for an interview via the Disability Confident Scheme - . The information you share with us about your health or disability will not be used in recruitment decisions.
Please note: we reserve the right to close the position early if application volumes are particularly high. We encourage you to get your application in sooner rather than later.
Updates on the status of your application will be sent via email, please routinely check your spam and junk folders, as occasionally emails sent via the Teamtailor platform will find themselves there.
Good luck!
