Director of customer experience Work, Jobs in Harlesden, Gtl (with Salaries)

Operations & Executive Assistant to the Managing Director
AM Facilities Management —London
- £34,000 - £40,000 a year
- Full-time
- Microsoft Excel
- Data analysis skills
- Administrative experience
- Free parking
Quick apply
12d
Director, Banking Partnerships
Kyriba —London
- £122,850.00 - £155,366.25 a year
- Full-time
- Sales
- English
- Business development
Global Managing Director - Consumer
Infopro Digital Services Limited —London
- Full-time
- Hybrid work
- Sales
- Leadership
- Communication skills
- Employee assistance programme
- Referral programme
Quick apply
Client Engagement Manager
Monotype —London
- Full-time
- Analysis skills
- Travel
- Mentoring
Commercial Director
Pinnacle Group —London
- £100,000 - £120,000 a year
- Travel
- Organisational skills
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
Massimo Dutti Operations Manager- Regent Street
INDITEX —London
- Weekend availability
- Analysis skills
- Leadership
Quick apply
Brand Director (gn) - More Nutrition (German speaking)
The Quality Group GmbH —London
- Full-time
- Hybrid work
- English
- In-person
- Marketing
- Free parking
- Employee discount
Quick apply
Customer Experience Director
NAA-Jones Lang LaSalle Resources —London
- Full-time
- Agile
- IT
- In-person
Quick apply
9d
Customer Experience Director
JLL —London
- Agile
- IT
- Communication skills
8d
Executive Assistant
London Business School —London
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Gym membership
Quick apply
4d
PMO Manager
NextStep —London
- £80,000 - £100,000 a year
- Full-time
- Hybrid work
- PMP
- Analysis skills
Quick apply
13d
Brand and Digital Marketing Director
CGI —London
- Full-time
- Leadership
- Communication skills
- Marketing
Quick apply
Director of Customer Success
dmg::media —London
- Full-time
- Employee assistance programme
- Employee discount
Quick apply
VP, Customer Experience & Services
ComplyAdvantage —London
- £225,000 - £290,000 a year
- AI
- Leadership
- Annual leave
- Employee discount
Quick apply
1d
Office Administrator
Boom Sports —Chiswick
- £28,000 - £34,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Health & wellbeing programme
- Annual leave
Quick apply
12d
Operation Manager
THE WIGGETT GROUP —Brentwood
- £65,000 - £75,000 a year
- Full-time
- Maintenance
- Team management
- Contracts
Quick apply
4d
International Future Leadership Programme
MCFT —Maidenhead
- £35,000 a year
- Full-time
- Hospitality
- Sales
- Business development
- Life insurance
- Referral programme
Quick apply
Community Manager
PEI Group —London
- Presentation skills
- Organisational skills
- Communication skills
Director of Customer Operations and Engagement, EMEA
IPCI —High Wycombe
- Hybrid work
- Analysis skills
- Communication skills
Quick apply
Head of Learning & Development
Trainline —London
- £100,000 - £110,000 a year
- Full-time
- Hybrid work
- Leadership
12d

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director of customer experience jobs near harlesden, gtl

Operations & Executive Assistant to the Managing Director

AM Facilities Management
London

Quick apply

Job details

Permanent | Full-time
£34,000 - £40,000 a year
12 days ago

Benefits

Free parking
On-site parking

Qualifications

Sage
Microsoft Excel
Facilities management
Data analysis skills
Xero
Administrative experience
Accounting
QuickBooks
Organisational skills
Contracts
Payroll
Pivot tables
Business management
Communication skills

Full job description

About Us

We are a growing facilities management and commercial cleaning business with annual turnover exceeding £4 million. We provide high-quality cleaning and FM services to a wide range of clients and have built our reputation on reliability, responsiveness and excellent customer service.

As the business continues to grow, we are looking for a highly capable Operations & Executive Assistant to work directly alongside the Managing Director.

This is not a traditional PA role. We are looking for someone who wants to become an integral part of the business, helping to improve processes, support operations and provide high-level administrative and commercial support.

The successful candidate will become a trusted right-hand support to the Managing Director and play an important role in the continued growth of the company.

The Role

This is a varied and hands-on position offering exposure to all aspects of running a growing business.

You will support the Managing Director whilst taking ownership of key administrative, operational and commercial processes. The role would suit someone who enjoys responsibility, solving problems and making things happen.

It is unlikely to suit candidates seeking a purely administrative, reception or diary-management role.

Key Responsibilities

Provide day-to-day support to the Managing Director
Manage and improve administrative processes across the business
Take ownership of the customer invoicing process
Produce and maintain Excel reports, trackers and management information
Monitor contracts, renewals and compliance documentation
Liaise with clients, suppliers and operational teams
Support payroll and accounts administration where required
Coordinate meetings, actions and business projects
Assist with tender submissions and client documentation
Help identify and implement improvements to systems and processes
Maintain accurate records and business documentation
Support the business with ad hoc operational and commercial projects

About You

You are organised, proactive and commercially minded.

You are comfortable working with figures, can manage multiple priorities and enjoy taking ownership of important tasks without needing constant supervision.

Essential

Excellent organisational and administrative skills
Strong Microsoft Excel skills, including reporting and data analysis
Experience managing invoicing, billing or financial administration
High attention to detail
Strong written and verbal communication skills
Ability to work independently and prioritise workload effectively
Professional, confident and trustworthy approach

Desirable

Experience within facilities management, cleaning, property services or another service-based business
Knowledge of Xero, Sage, QuickBooks or similar systems
Experience supporting senior management, directors or business owners
Understanding of contracts, compliance or operational administration

Location Requirement

This is a predominantly office-based role.

Applicants should live within a reasonable commuting distance of our office and be able to attend in person on a regular basis. Applications from candidates located significantly outside the area are unlikely to be considered.

What We Offer

Opportunity to work directly with the Managing Director
Significant responsibility and autonomy
Exposure to all areas of a growing business
Opportunity to develop into a senior operational role over time
Supportive and entrepreneurial working environment
Competitive salary and benefits package

Application Process

To be considered for this role, applicants must include brief answers to the following questions. Applications submitted without responses will not be reviewed.

What is your current postcode and estimated commute time to our office?
Please describe your experience using Excel, including any reporting, analysis, Pivot Tables, lookups or dashboards you have produced.
Have you been responsible for customer invoicing, billing administration or credit control? If so, please briefly describe your experience.
What accounting, payroll or business management software have you used?
Please give an example of a process, system or administrative procedure that you improved in a previous role and what impact it had.
What attracts you to working in a growing owner-managed business rather than a large corporate organisation?

Applications that do not answer the above questions will not be considered.

Pay: £34,000.00-£40,000.00 per year

Benefits:

Free parking
On-site parking

Ability to commute/relocate:

London SW14 8TN: reliably commute or plan to relocate before starting work (required)

Application question(s):

Please describe your experience using Excel, including any reporting, analysis, Pivot Tables, lookups or dashboards you have produced.
Please give an example of a process, system or administrative procedure that you improved in a previous role and what impact it had.
What attracts you to working in a growing owner-managed business rather than a large corporate organisation?

Experience:

Microsoft Excel: 1 year (required)
QuickBooks: 1 year (preferred)

Work Location: In person

Quick apply

Refine Your Search

director of customer experience jobs in harlesden, gtl

Operations & Executive Assistant to the Managing Director

Director, Banking Partnerships

Global Managing Director - Consumer

Client Engagement Manager

Commercial Director

Massimo Dutti Operations Manager- Regent Street

Brand Director (gn) - More Nutrition (German speaking)

Customer Experience Director

Customer Experience Director

Executive Assistant

PMO Manager

Brand and Digital Marketing Director

Director of Customer Success

VP, Customer Experience & Services

Office Administrator

Operation Manager

International Future Leadership Programme

Community Manager

Director of Customer Operations and Engagement, EMEA

Head of Learning & Development

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