Experience manager Work, Jobs in Harleston, Nfk (with Salaries)

Regional Operations Director
Kingsley Healthcare —Lowestoft
- £85,000 a year
- Full-time
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
Operations Manager
PHOENIX Healthcare Distribution Limited —Norwich
- £42,000 - £44,000 a year
- Full-time
- Communication skills
- Annual leave
- Employee assistance programme
General Manager
Royal Norwich Golf Club Limited —Norwich
- Weekend availability
- Presentation skills
- In-person
- Leadership
- Free parking
- Store discount
Quick apply
14d
Estate Agent
The Property Experts —Lowestoft
- £8,400 a month
- Remote
- Sales
- Administrative experience
Quick apply
Team Manager - Reunification
Norfolk County Council —Norwich
- £46,000 - £82,000 a year
- Full-time
- Hybrid work
- Management
- Mentoring
- In-person
- Employee discount
- Gym membership
Activities Coordinator
Holmwood Care Limited —Bungay
- £12.75 - £13.25 an hour
- Part-time
- Continuous improvement
- Organisational skills
- IT
- Free parking
- Sick pay
Quick apply
12d
Crematorium Assistant
Memoria Ltd —Beccles
- £27,651 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Administrative experience
- Employee assistance programme
- Life insurance
Quick apply
Warehouse Manager
Broadway Colours —Halesworth
- £35,000 - £40,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Life insurance
Quick apply
Operations Manager
New Revolution Health and Fitness —Dereham
- £28,808 a year
- Full-time
- Management
- Maintenance
- In-person
- Employee discount
- Gym membership
Quick apply
12d
Forest Ranger
Forest Holidays —Thetford
- £8.00 - £12.71 an hour
- Part-time
- Public speaking
- First Aid Certification
- Leadership
- Employee discount
Quick apply
5d
Health Visitor
Suffolk County Council —Lowestoft
- £40,777 - £47,054 a year
- Full-time
- Communication skills
- Nursing
- Annual leave
14d
General Manager
Tenpin —Ipswich
- £41,500 - £43,500 a year
- Full-time
- Hospitality
- Employee assistance programme
Quick apply
General Sales Manager
Desira Group PLC —Lowestoft
- £35,000 - £55,000 a year
- Full-time
- Bilingual
- In-person
- Free parking
- Annual leave
Quick apply
12d
Student Services Manager
East Coast College —Lowestoft
- £40,630.09 - £46,675.20 a year
- Full-time
- English
- Leadership
- Gym membership
Quick apply
9d
Production Operator
Richardson International —Ditchingham
- Full-time
- IT
- Communication skills
- Employee assistance programme
- Sick pay
Site Manager
GXO Logistics —Ipswich
- Up to £69,000 a year
- Full-time
- Continuous improvement
- Leadership
- Annual leave
- Employee assistance programme
1d
Holiday Sales - Assistant Guest Experience Manager - HS1
Parkdean Resorts —Great Yarmouth
- £27,269 a year
- Weekend availability
- Sales
- Maintenance
- Supervising experience
- Store discount
- Employee assistance programme
Quick apply
4d
Maintenance Manager - Central Buildings
Center Parcs —Thetford
- £52,500 a year
- Weekend availability
- Management
- Computer literacy
- Microsoft Office
- Employee discount
8d
Quality Assurance Manager
C&K Meats —Eye
- £50,000 a year
- Full-time
- Team management
- IT
- Communication skills
- Employee discount
Quick apply
13d
Learning & Development Trainer
BUUK Infrastructure —Bury St. Edmunds
- From £37,704 a year
- Hybrid work
- Management
- Presentation skills
- Human resources
7d

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Regional Operations Director

Kingsley Healthcare -
Lowestoft

Apply Now

Job details

Permanent | Full-time
£85,000 a year

Benefits

Annual leave
Company pension
Employee assistance programme
Private medical insurance
Employee discount

Qualifications

Landscape maintenance
Care home
Profit & loss
Leadership
Communication skills

Full job description

About the company

At Kingsley Healthcare, we are more than just a care home group - we are a proud, family-run business driven by a passion to make a meaningful difference in people’s lives every single day. Our dedicated teams transform care into a calling, delivering excellence with compassion, integrity, and respect.

As the UK’s only large care home provider to achieve B Corp certification, we continue to lead the sector in responsible, values-driven care. In 2024 and again in 2025, we were honoured to be named Health Investor’s Residential Elderly Large Care Provider of the Year, a testament to our commitment to quality and innovation.

For eight consecutive years, we’ve been recognised among the Top 20 Large UK Care Home Groups by carehome.co.uk, reflecting consistently high standards and resident satisfaction. We are also proud to be a Real Living Wage employer, ensuring that the dedication of our team members is valued and fairly rewarded.

Our commitment to people-first values has earned us outstanding workplace recognition, including a 4.7 rating on Glassdoor, a 4.5 rating on Indeed, and the No.1 ranking in the UK for wellbeing at work (Indeed’s Better Work Awards 2023).

If you're passionate about delivering exceptional care and want to be part of a forward-thinking organisation that puts both its residents and people at the heart of everything it does, we’d love to hear from you.

About the role

This is a senior leadership position responsible for the operational performance, quality, and strategic development of Kingsley's East region portfolio. You will provide visible, hands-on leadership to a cluster of Homes across Norfolk, Suffolk and Essex, driving a culture of high-quality, person-centred care alongside strong commercial performance.

Reporting directly to the Co-Chief Operating Officer, you will be a key member of the Group's operational leadership team, contributing to business-wide strategy while owning the day-to-day performance of your region.

Reports to: Co-Chief Operating Officer

Key duties and responsibilities

Operational Leadership

Provide strategic and operational oversight for all care homes and services within the East region
Support, coach and develop the operations Managers to deliver outstanding care and meet regulatory requirements
Conduct regular structured visits to homes, maintaining a visible and accessible leadership presence
Lead the operational response to any quality or compliance concerns, working closely with the Group's Quality team

Quality & Compliance

Ensure all homes in the region maintain or achieve CQC ratings of Good or Outstanding
Drive continuous improvement in care quality, resident experience and clinical outcomes
Oversee preparation for CQC inspections and lead the response to regulatory findings
Embed Kingsley's values and care standards across every home in the region

Commercial Performance

Take ownership of regional occupancy, revenue and EBITDA targets
Work with Business Development and Sales teams to maintain strong referral pipelines and occupancy levels
Manage regional budgets, identifying opportunities to improve efficiency without compromising care quality
Support fee negotiations and local commissioner relationships

People & Culture

Support recruitment, retention and succession planning at Home Manager and operation manager level across the region
Foster a positive, inclusive culture that supports staff wellbeing and reduces turnover
Work with People team to manage complex employee relations matters at regional level
Champion Kingsley's values and embed them throughout the regional workforce

Skills and attributes

Essential

Proven senior operational leadership experience in the care home or wider healthcare sector
Track record of managing multiple sites or services simultaneously
Strong working knowledge of CQC standards and the regulatory environment for adult social care
Demonstrated ability to drive quality improvement and manage underperformance
Commercially astute, with experience owning P&L or budget accountability
Outstanding people leadership skills — a developer of talent, not just a performance manager
Excellent communication and stakeholder engagement skills

Desirable

Experience operating at regional director level or equivalent
Registered Manager qualification or equivalent clinical/care leadership background
Familiarity with the care market and local commissioning landscape
Experience supporting new home openings or acquisitions

What will you gain?

Competitive salary commensurate with experience
Company car or car allowance
Performance-related bonus
Private healthcare on qualifying
25 days annual leave plus bank holidays
Pension scheme

Kingsley Healthcare HQ, Lowestoft, Suffolk
Pay:: £85,000 per year
Type: Permanent
Shift: Days
Excellent PRP
Monthly Car Allowance

Benefits

Comprehensive induction and training programme.
Opportunities for career development and progression.
Employee Assistance Programme
Blue Light Card Scheme. We’ll reimburse the enrolment fee of this fantastic scheme that offers discounts on holidays, days out and over 15,000 national brands.
Loyalty Bonus: Accrue up to 5 additional holiday days depending on length of service.
We’ll pay for your full DBS disclosure
Excellent performance related bonus
Monthly Car Allowance
Private Healthcare

Your right to work in the UK

In accordance with the Asylum and immigration Act 2006 you will need to demonstrate your eligibility for employment in the United Kingdom.

Apply Now

Refine Your Search

experience manager jobs in harleston, nfk

Regional Operations Director

Operations Manager

General Manager

Estate Agent

Team Manager - Reunification

Activities Coordinator

Crematorium Assistant

Warehouse Manager

Operations Manager

Forest Ranger

Health Visitor

General Manager

General Sales Manager

Student Services Manager

Production Operator

Site Manager

Holiday Sales - Assistant Guest Experience Manager - HS1

Maintenance Manager - Central Buildings

Quality Assurance Manager

Learning & Development Trainer

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