Residence manager Work, Jobs in Harlow, Ess (with Salaries)

General Manager
Loveday Belgravia —London
- Weekend availability
- Microsoft Powerpoint
- Hospitality
- Microsoft Excel
- Employee assistance programme
- Employee discount
Quick apply
Special Events Manager - Volunteering
WaterAid —London
- £47,423 a year
- Full-time
- Hybrid work
- Annual leave
Quick apply
Product Resource Coordinator
Decoded Limited —London
- £32,000 - £35,000 a year
- Full-time
- Remote
- Google Suite
- Microsoft Excel
- Administrative experience
- Annual leave
Quick apply
1d
Consulting Manager/Senior Manager
Capgemini Sogeti —London
- Hybrid work
- Business development
- Mentoring
- Communication skills
People Partner
OLIX —London
- £86,000 a year
- Full-time
- Bachelor's degree
- No degree
- Human resources
Philanthropy & Partnerships Senior Manager
St Luke's Hospice —Thurrock
- £37,009.22 - £47,756.57 a year
- Part-time
- CRM software
- Travel
- Hospice
14d
Lead Housekeeper
Cora Partners —London
- £65,000 a year
- Full-time
- English
- Travel
- In-person
Assistant Property Manager
LANSHA LTD —London
- £25,000 - £27,000 a year
- Full-time
- Customer service
- Data entry
- In-person
Quick apply
Property Inventory Clerk
LANSHA LTD —London
- £26,500 - £30,000 a year
- Data entry
- In-person
- Communication skills
Quick apply
2d
Screening Manager
The Royal Household —London
- From £35,000 a year
- Full-time
- Hybrid work
- Supervising experience
- Leadership
- Communication skills
- Annual leave
- Employee discount
16h
Live-In Residence Hall Administrator - Upperclass focus (0.5 FTE) - NYU London
New York University —London
- Part-time
- Computer literacy
- University
- Computer skills
Technical Program Manager
OLIX —London
- £84,000 a year
- Full-time
14d
Strategic Partnership Development Manager
WaterAid —London
- £47,423 a year
- Full-time
- Hybrid work
- Negotiation
- Annual leave
Quick apply
Live-In Residence Hall Administrator - First Year focus (1.0 FTE)
New York University —London
- Weekend availability
- Computer literacy
- University
- Computer skills
Embedded Senior Regional Security Manager (EMEA)
Control Risks —London
- Master's degree
- Bachelor's degree
- Travel
Quick apply
Special Events Manager – Volunteering
WaterAid —Canary Wharf
- £47,423 a year
- Full-time
- Hybrid work
- Annual leave
Senior Transition Manager
Capgemini Sogeti —London
- Hybrid work
- AWS
- IT
- Negotiation
12d
Talent Acquisition Partner
OLIX —London
- £69,000 a year
- Full-time
8d
Centre Manager Cambridge Juniors
St Giles International —London
- £858.50 a week
- Overtime
- Customer service
- English
- Microsoft Office
- Annual leave
Cluster Sales Manager
Middle Eight —London
- Full-time
- Hospitality
- Sales
- Microsoft Office
- Employee discount
- Referral programme
Quick apply

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General Manager

Loveday Belgravia
London

Quick apply

Job details

Full-time

Benefits

Employee assistance programme
Employee discount
Referral programme

Qualifications

Microsoft Powerpoint
Hospitality
Microsoft Excel
Microsoft Outlook
Microsoft Office
Human resources
Leadership
Communication skills

Full job description

Role: General Manager

Reports to: Director of Operations

Residence: Loveday Belgravia

About Loveday

Loveday is the UK’s leading provider of luxury senior living and care. We are proud to combine world-class hospitality with exceptional clinical expertise, creating residences that not only feel like five-star hotels but also deliver truly personalised support. Our residences in Kensington, Belgravia and Abbey Road are designed with elegance, comfort and dignity at their core. Every detail has been carefully considered to ensure our members enjoy outstanding dining, bespoke lifestyle experiences and the highest standards of care, whether they are living with us permanently, staying for recovery or respite, or joining as Day Club members. What makes Loveday unique is our commitment to both excellence and innovation. We continually invest in our people, our environments and our services to set a new benchmark in luxury senior living. Joining Loveday means becoming part of a dedicated, professional and passionate team who share the same goal, to deliver the very best in care and hospitality for our members and their families.

What Loveday offers;

Competitive Salary
Refer a friend cash bonus - £1000
Annual bonus(tied to successful completion of KPIs)
Accredited training
Medical cash plan
Perkbox
Annual Travel Loan
33 days of holiday allowance
Opportunities for Training & Development
Employee Wellbeing Support
Access to our Employee Assistance Programme

Main Responsibilities;

Register with the Care Quality Commission.
Motivating, supporting, inspiring and empowering all team members in the residence to deliver outcomes and operate in alignment with the Loveday mission and behaviours of “Above and Beyond” .
Managing the recruitment and training of the team; ensuring training targets are met and team are competent in their roles .
Ensuring all Loveday Brand standards are followed and adhered to .
Managing rotas and ensure correct team member levels and skill mix within the residence on a continual basis.
Leading all heads of departments to ensure they meet the standards and aim to become ‘Outstanding’ in all aspects of the CQC framework.
Managing the clinical supervision/Job chats, appraisal and performance management of the team, supporting them to achieve their potential .
Ensuring all aspects of compliance and standards, both internal and external are upheld to the highest standards.
Ensuring legislative and mandatory requirements e.g. food safety, health and safety are upheld to the highest standards.
Communicating effectively with members, relatives and external stakeholders to enable the delivery of relationship centred care.
Ensuring all regulatory and statutory requirements are met and company policies and procedures are adhered to.
Ensuring any requirements from internal and external audits are actioned within the timescales required .
Ensure all our members, receive the highest standards of care and service which meets their needs, legislative requirements and company standards.
Ensure accurate record keeping in relation to the care and service delivery, in particular maintaining an agreed plan of care.
Take responsibility for the health and safety of the environment by having a sound working knowledge of safe working practices. Ensure all staff are aware of their responsibilities under health and safety legislation, ensuring compliance with the legislative framework and current policies and procedures.
Ensure the environment is homely, kept clean and well maintained by making certain any defects in the fabric and furnishings and any shortfall in equipment or services are attended to.
Improve understanding of what customers, particularly members, want, ensuring continuous improvement through effective management and processes e.g. auditing.
Managing financial budgets to ensure revenue and income targets are met.
Developing and presenting an annual business plan for the residence.
Achieve agreed financial targets by improving income and effectively managing costs.
Proactively market the residence and company to improve occupancy and fees by using marketing information, promoting unique selling points and developing an action plan.
Secure a first-rate reputation with local referrers and influencers by maintaining excellent relationships.
Collaborate with the Relationship and Sales team. Actively participate in sales tours, commercial meetings and client /relation events.
Adhere to specified financial controls and supervise administration of financial processes within the residence.
Lead and manage staff to ensure a quality service which continuously improves.
Ensure effective communication both internally and externally using both formal and informal systems.
Be responsible for recruitment, selection, induction, and retention of staff in accordance with legislation and company policy and keep accurate and timely records to evidence compliance.
Manage performance of staff to meet member’s needs, business needs and statutory requirements; taking action to ensure any identified shortfalls in performance are addressed, with support from HR where required.
Identify training needs through the appraisal system.
Be responsible for the health and safety of self, other staff, residents and visitors under the Health and Safety regulations. Report any hazards or potential hazards to the person in charge or take other appropriate action.

The duties and responsibilities listed above are not exhaustive. As the business grows and our needs evolve, we may add or modify responsibilities for this position.

What Loveday is looking for;

Skills & Knowledge

Strong motivational leadership and management skills
Ability to develop meaningful relationships with all people connected to the residence
An open approach to receiving feedback
Professional Demeanour – Exhibits behavioural styles that convey confidence
Strong business acumen
Excellent written, non-verbal and verbal communication skills
Knowledge of finance / budgets and producing business plans
Strong knowledge of and competence in Microsoft Office applications and Windows based operating environments –Excel, Word, PowerPoint, Outlook, Explorer

Qualifications

Registered Managers Award / ILM 5 in Management or equivalent
RMN qualified (Desirable)
Dementia care qualification (desirable)

Eligibility

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must either be eligible to live and work in the UK or must obtain permits to work in the UK prior to application. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

Loveday & Co is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, age, disability, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

Working variable hours (on a rota basis) to suit business needs, including evenings and weekends. The ideal candidate will be punctual, hardworking and quick to learn, with a high attention to detail. Excellent communication skills and an outgoing personality and a positive work ethic is ideal for this role as well as good physical stamina & mobility.

INDQS

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Refine Your Search

residence manager jobs in harlow, ess

General Manager

Special Events Manager - Volunteering

Product Resource Coordinator

Consulting Manager/Senior Manager

People Partner

Philanthropy & Partnerships Senior Manager

Lead Housekeeper

Assistant Property Manager

Property Inventory Clerk

Screening Manager

Live-In Residence Hall Administrator - Upperclass focus (0.5 FTE) - NYU London

Technical Program Manager

Strategic Partnership Development Manager

Live-In Residence Hall Administrator - First Year focus (1.0 FTE)

Embedded Senior Regional Security Manager (EMEA)

Special Events Manager – Volunteering

Senior Transition Manager

Talent Acquisition Partner

Centre Manager Cambridge Juniors

Cluster Sales Manager

I want to receive the latest job alerts for residence manager in harlow, ess

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