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Head of Housing Management

The City Of London -
London

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Job details

Permanent | Full-time
£77,400 - £87,880 a year

Qualifications

Management
Financial management

Full job description

Job Description

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Apply now

Job Title: Head of Housing Management

Posting Start Date: 22/05/2026

Posting End Date: 08/06/2026

Department: Community & Children's Services Department

Office Location: Barbican Estate Office Lauderdale Place

Level of DBS required for this role: Enhanced

Level of vetting required?: No security vetting is required

Is this a politically restricted post?: No

Does this post require a Baseline Personnel Security Standard (BPSS) check?: No

The job requirements are detailed below. Where applicable the skills, qualifications and memberships required have also been included. Workplace role categories describe our approach to workplace attendance

Salary: £77,400 - £87,880 per annum inclusive of all allowances
Contractual Hours: 35 hours per week
Basis: Full-Time, Permanent
Workplace category: Workplace Based
Attachments: Job Information Pack

_____________________________________________________________________________________________________________

Head of Housing Management – City of London Corporation

Join Our Senior Leadership Team and Shape the Future of Housing Services

Are you a hands-on leader with a passion for delivering excellent housing services? The City of London Corporation is seeking an experienced Head of Housing Management to provide visionary leadership and operational oversight across our 13 housing estates, Almshouses, and commercial portfolio, located in the City and six London Boroughs.

Location: Barbican Estate Office

Department: Community & Children’s Services – Housing

Grade: H

As Head of Housing Management, you’ll ensure high-quality, compliant, and resident-focused services in tenancy management, rents, home ownership, customer service, resident engagement, and estate operations. You’ll drive continuous improvement, champion a “residents first” culture, and lead a team of managers to deliver strategic objectives aligned with our Housing Strategy and Corporate Plan.

Main Responsibilities

Provide strategic leadership and embed customer care standards across all housing management teams.
Lead and support managers, fostering a high-performing, inclusive culture.
Oversee tenancy, home ownership, sheltered living, income collection, estate services, housing needs and neighbourhood development and engagement.
Ensure regulatory compliance, robust active risk management, and strong governance.
Manage a combined workforce and operational budget exceeding £5.5 million, ensuring value for money and financial control.
Drive innovation, service co-design, and digital transformation to enhance resident experience.
Collaborate with internal and external partners to deliver corporate priorities.

About You

Educated to degree level in a relevant discipline or possess equivalent experience.
Appropriate management qualification (e.g. ILM) and evidence of continuing professional development.
Chartered Institute of Housing qualification (level 4) and membership in a relevant professional body.
Proven track record as a senior leader in a large, complex organisation.
Strong financial management skills, including budget oversight and income collection.
Experience of delivering resident focussed successful service improvement, risk management, and governance programmes.
Excellent communication, people management, and collaborative working skills.
Commercial acumen and ability to maximise financial returns and operational efficiencies.

This role offers the opportunity to make a significant impact, leading service transformation and ensuring that residents are at the heart of everything we do. You’ll deputise for the Director of Housing and contribute to emergency rotas as required.

If you are collaborative, efficient, and have integrity, we encourage you to apply and help us shape the future of housing management at the City of London Corporation.

Closing date: 23:59pm on Monday 8th June 2026

Interviews: 2nd/3rd July

_____________________________________________________________________________________________________________

To apply online please click the Apply online button below.

Alternatively, please contact 020 7332 3978 (24 hr answerphone) quoting reference number OCCS1250 if you experience any difficulties. A minicom service for the hearing impaired is available on 020 7332 3732.

This post is exempt from the Rehabilitation of Offenders Act and as part of the selection process the successful applicant will be required to obtain a standard / an enhanced Disclosure & Barring Service check.

The City of London Corporation is committed to Equal Opportunities and welcomes applications from all sections of the community.

We reserve the right to close the advert earlier should we receive a high number of applications.

Because our roles are so varied, we don’t have a ‘one size fits all’ policy for workplace attendance. How many days a week you’ll be required to attend your workplace will depend on the requirements of your role. It’s important that you understand the requirements before applying to ensure you are able to meet them. We are committed to considering requests to work flexibly and job share. Requests will be considered by the recruiting manager in line with our policies and business needs.

For more information on our categories for workplace attendance, please view our guide here.

We will be reviewing this policy and approach at regular intervals to ensure we’re meeting our attendance needs.

Apply now

Apply Now

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director jobs in harlow cm17

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