Solutions engineer Work, Jobs in Harlow Cm20 (with Salaries)

Service & Small Works Coordinator
Custom Security Solutions Ltd. —Hertford
- £26,000 - £33,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Salesforce
- Free parking
- Health & wellbeing programme
Quick apply
AI Solutions Engineer
HeadFirst B.V. —London
- £4,000 - £8,500 a month
- Full-time
- Hybrid work
- Bachelor's degree
- JavaScript
- AI
Quick apply
5d
FRA Project Coordinator
ABCA Group Ltd —Enfield
- £38,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
Quick apply
1d
Manufacturing IT Support Engineer
BTL IT Solutions Ltd. —Luton
- From £35,000 a year
- Full-time
- Computer networking
- In-person
- Free parking
Quick apply
3d
Graduate Design Engineer
GKR Scaffolding LTD —London
- From £28,000 a year
- Full-time
- AutoCAD
- Engineering
- System design
Quick apply
3d
Junior Contracts Manager
THE WIGGETT GROUP —Brentwood
- £45,000 - £50,000 a year
- Full-time
- Maintenance
- Microsoft Office
- Organisational skills
Quick apply
1d
Temporary FRA Project Coordinator
ABCA Group Ltd —Enfield
- £32,000 - £36,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
Quick apply
1d
Trainee CCTV Engineer
Videcom Security Ltd —Waltham Abbey
- £25,000 - £28,000 a year
- 8 hour shift
- Computer literacy
- English
- IT
- Free parking
- Profit sharing
Quick apply
4d
Software Engineer
Sing King Ltd —London
- £45,000 - £60,000 a year
- Full-time
- Hybrid work
- JavaScript
- APIs
- Python
- Work from home
- Employee discount
Quick apply
12d
Facilities Maintenance Engineer
Clover Technical Services —Rye Park
- £39,000 a year
- Overtime
- Customer service
- Maintenance
- Programmable logic controllers
- Free parking
- Life insurance
Quick apply
12d
AI / Machine Learning Engineer — GenAI, LLMs & Applied AI
ACG Resourcing —Baker Street
- From £200,000 a year
- Full-time
- Computer Science
- Java
- SQL
- Free parking
- Health & wellbeing programme
Quick apply
3d
Full Stack Engineer
Sing King Ltd —London
- £45,000 - £60,000 a year
- Full-time
- Hybrid work
- JavaScript
- APIs
- Python
- Work from home
- Employee discount
Quick apply
12d
Service Administrator / Co-ordinator
Custom Security Solutions Ltd. —Hertford
- £24,420 - £29,000 a year
- Microsoft Word
- Microsoft Excel
- Salesforce
- Free parking
- Health & wellbeing programme
Quick apply
Repairs Scheduler / Maintenance Administrator
Kensal Rise Plumbers —Queens Park
- £27,000 - £35,000 a year
- Full-time
- Customer service
- Maintenance
- English
Quick apply
9d
Design Engineer
Guardtech Group Ltd —Haverhill
- Full-time
- AutoCAD
- System design
- In-person
Quick apply
4d
Service Administrator / Coordinator
Custom Security Solutions Ltd. —Hertford
- £26,000 - £33,000 a year
- Monday to Friday
- Microsoft Word
- Microsoft Excel
- Salesforce
- Free parking
- Health & wellbeing programme
Quick apply
Installation Engineer
Sureserve —Grays
- £32,287.56 - £55,000.00 a year
- Monday to Friday
- Annual leave
Quick apply
GSI Solutions Engineer
TeamViewer Germany GmbH —London
- Remote
- APIs
- Communication skills
- Employee discount
Quick apply
Helpdesk Contracts Administrator
JCW Energy Services Ltd —Royston
- £25,000 a year
- Overtime
- Bilingual
- English
- Data entry
- Free parking
- Health & wellbeing programme
Quick apply
Floorcare Engineer
Tennant UK Cleaning Solutions Ltd —Ilford
- £32,200 a year
- Full-time
- Microsoft Outlook
- English
- Microsoft Office
- Health & wellbeing programme
- Annual leave
Quick apply

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Service & Small Works Coordinator

Custom Security Solutions Ltd.
Hertford

Quick apply

Job details

Permanent | Full-time
£26,000 - £33,000 a year

Benefits

Free parking
Casual dress
Health & wellbeing programme
Annual leave
Discounted or free food
Company events
On-site parking

Qualifications

Microsoft Word
Microsoft Excel
Salesforce
English
Administrative experience
Accounting
Communication skills

Full job description

About Custom

At Custom Intelligent Security, our mission is to advise and deliver the very best in integrated security solutions. We’ve built a team of experts with years of experience in navigating the ever-changing security landscape. We understand the challenges businesses face in making the right security decisions—and we’re here to help.

We work in close partnership with our clients—ranging from high-profile sites and government bodies to retailers and small businesses—helping them identify threats, improve loss prevention, manage data, and leverage technology to operate safely and efficiently.

Our people are our greatest asset. We invest in their development and create a culture of open communication and collaboration, with regular events and opportunities to connect across the business.

The Role
We are looking for a highly organised and detail-focused Service & Small Works Coordinator, ideally with experience in the Electronic Security Industry, to join our team. Based at our Hertford HQ, you will provide first-line support to our clients and field engineers, ensuring seamless service coordination and exceptional customer experience.

This is a key role requiring strong communication skills, problem-solving ability, and a proactive approach to service delivery.

Key Responsibilities

Service Coordination: Receive and log service requests via phone/email, cross-reference with existing quotes, dispatch engineers or third-party providers, and request technical support where necessary.
Small Works Management: Assist with the quoting, management, processing, and delivering of Small Works Projects (up to £25k in value).
Scheduling: Organise engineer attendance in line with client expectations and service level agreements (SLAs). This is working with both UK Engineers and Local Service Partners globally.
Client Communication: Keep clients informed throughout the service/small works request lifecycle and ensure accurate records are maintained in Salesforce.
End-to-End Case Management: Manage each service request from initiation to closeout and invoicing, including quoting for any required follow-up work.
Invoicing & Compliance: Ensure timely and accurate invoicing. Follow up on purchase orders and client approvals.
Internal & External Meetings: Attend service review meetings and, where needed, client service reviews to provide updates on open jobs.
Relationship Building: Build strong working relationships with clients, subcontractors, and colleagues across the business. Provide cover for the International Service manager were required.
Health & Safety: Request RAMS and permits as needed from our H&S team.

About You – Skills, Experience & Attributes

Previous experience in a similar service coordination or administrative role
Advantageous: Background in the electronic security industry and understanding of security systems
Preferred: Experience working with international clients and managing communications across multiple time zones
Highly organised with excellent attention to detail
Strong verbal and written communication skills
Confident in Microsoft Word, Excel, and business software
Able to prioritise, multitask, and work under pressure
Bonus: Experience with Salesforce

What We Offer

A collaborative and supportive team environment
Training and development opportunities
A culture that values communication, respect, and teamwork

Perks & Benefits:

Casual dress
Company events
Discounted or free food
Free on-site parking
Health & wellbeing benefit programme
24 Days annual leave, plus UK Bank Holidays

Working hours: Monday to Friday – 8.00am – 5.00pm

Location: On-site in Hertford

(Must be able to reliably commute or plan to relocate before starting)

Job Types: Full-time, Permanent

Pay: £26,000.00-£33,000.00 per year

Benefits:

Company events
Free parking
Health & wellbeing programme
On-site parking

Language:

English (required)

Work Location: In person

Quick apply

Refine Your Search

solutions engineer jobs in harlow cm20

Service & Small Works Coordinator

AI Solutions Engineer

FRA Project Coordinator

Manufacturing IT Support Engineer

Graduate Design Engineer

Junior Contracts Manager

Temporary FRA Project Coordinator

Trainee CCTV Engineer

Software Engineer

Facilities Maintenance Engineer

AI / Machine Learning Engineer — GenAI, LLMs & Applied AI

Full Stack Engineer

Service Administrator / Co-ordinator

Repairs Scheduler / Maintenance Administrator

Design Engineer

Service Administrator / Coordinator

Installation Engineer

GSI Solutions Engineer

Helpdesk Contracts Administrator

Floorcare Engineer

I want to receive the latest job alerts for solutions engineer in harlow cm20

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