Executive & personal assistants Work, Jobs in Harpole, Nth (with Salaries)

PA to the Practice Manager / Complaints Coordinator
Leicester Terrace Health Care Centre —Northampton
- From £14.50 an hour
- Full-time
- Microsoft Excel
- Microsoft Office
- Administrative experience
- Sick pay
Quick apply
10d
Business Support Administrator
ISS Facility Services —Northampton
- Microsoft Powerpoint
- Microsoft Office
- Administrative experience
Quick apply
Purchasing Admin /PA to MD
Spitfire Engineering Services Ltd —Northampton
- Up to £35,000 a year
- Full-time
- English
- Administrative experience
- Organisational skills
- Free parking
Quick apply
3d
Personal Assistant to the Chief Executive
Amplius —Rushden
- £39,886 a year
- Full-time
- Hybrid work
- Microsoft Office
- Maths
- Organisational skills
6d
Part-Time Admin / Personal Assistant (22.5 hours per week, 13:00-17:30 Monday-Friday)
Holistic Vet Care —Northampton
- £12.71 - £15.00 an hour
- Part-time
- Microsoft Office
- Administrative experience
- QuickBooks
- Free parking
- Employee discount
Quick apply
Executive Assistant to CEO
FCDO Services —Hanslope
- £31,898 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
10d
Personal Assistant/Administrator
Central England Healthcare Ltd —Leamington Spa
- £38,000 a year
- Monday to Friday
- Microsoft Excel
- Nursing home
- Microsoft Office
Quick apply
11d
Personal Assistant
Scania —Milton Keynes
- From £35,000 a year
- Temporary
- Hybrid work
- Travel
- Organisational skills
- Up to 25% travel
- Annual leave
- Employee discount
5d
Senior PA / Executive Assistant
Rugby School —Rugby
- Full-time
- Microsoft Office
- Administrative experience
- QuickBooks
Quick apply
3d
Personal Assistant
Copart —Bedford
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee discount
- Life insurance
Quick apply
12d
Personal Assistant
THE COURTHOUSE RUGBY —Rugby
- £12.80 - £13.50 an hour
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
15h
HMP Bedford - Business Administrator ( Management Coordinator)
Ministry of Justice —Bedford
- £20,001 - £40,000 a year
- Full-time
- Hybrid work
- English
- Presentation skills
- Bachelor's degree
- Annual leave
9d
Executive Assistant - Global Logistics
FCDO Services —Hanslope
- £31,898 a year
- Full-time
- Customer service
- Microsoft Office
- Presentation skills
- Annual leave
PA to Managing Director
Central England Healthcare —Leamington Spa
- £38,000 a year
- Full-time
- Microsoft Excel
- Nursing home
- Microsoft Office
Quick apply
5d
Executive Assistant
Circle Health Group —Milton Keynes
- Up to £35,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee discount
- Life insurance
5d
Personal Assistant Lead Business Administrator
Elysium Healthcare —Irchester
- £29,729 a year
- Full-time
- Hospital
- Computer literacy
- Travel
- Free parking
- Annual leave
Quick apply
12d
Personal Assistant to the Presiding Bishop
Christ Exalted Church —Wellingborough
- Communication skills
- Time management

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executive & personal assistants jobs near harpole, nth

PA to the Practice Manager / Complaints Coordinator

Leicester Terrace Health Care Centre
Northampton

Quick apply

Job details

Full-time
From £14.50 an hour
10 days ago

Benefits

Company pension
Sick pay

Qualifications

Microsoft Excel
GCSE
Microsoft Office
Administrative experience
QuickBooks
Organisational skills
IT
Communication skills

Full job description

Job Summary

The PA to the Practice Manager & Complaints Coordinator will provide comprehensive administrative and organisational support to the Practice Manager, ensuring the effective and efficient operation of key administrative, governance and quality functions within the practice.

The post holder will play a central role in supporting practice management through diary management, meeting coordination, minute taking, project support, data management, receruitment, complaints administration and continuous improvement activities.

The role requires a highly organised, proactive individual with exceptional communication and IT skills, excellent attention to detail, and the ability to work independently using their own initiative. The post holder will also lead the administration of the practice complaints process, ensuring complaints are managed professionally, efficiently and in accordance with practice policies and NHS requirements.

Key Duties and Responisbilities

Administrative Support

Provide comprehensive administrative support to the Practice Manager and Deputy Practice Manager.
Manage diaries, appointments, meetings and schedules effectively.
Organise and coordinate internal and external meetings including preparing agendaa and supporting documents
Attend meetings and produce accurate minutes, action logs and meeting summaries.
Monitor and follow up actions arising from meetings.
Draft professional letters, reports, presentations and correspondence on behalf of the management Team.
Maintain effective filing systems and ensure documentation is stored securely and accurately.
Manage incoming and outgoing communications as required.
Assist with recruitment administration and HR functions, including arranging interviews and preparing documentation.
Maintain confidentiality and comply with all data protection requirements.
Support the Practice Manager with projects, systems, procedures and service improvement initiatives.
Undertake administrative tasks relating to change management and continuous improvement.

Complaints Management

Act as the administrative lead for the practice complaints process.
Receive, acknowledge and record complaints within agreed timescales.
Coordinate complaint investigations with relevant staff members and clinicians.
Maintain accurate records and audit trails relating to complaints.
Draft complaint responses for review by the Practice Manager.
Ensure complaints are managed in accordance with practice policy and NHS guidance.
Coordinate learning events arising from complaints and maintain records of actions taken.
Identify themes, trends and opportunities for service improvement.
Produce complaints reports and summaries as required.
Support the implementation of lessons learned and service improvements resulting from complaints investigations.
Utilise TeamNet or equivalent systems where appropriate.

Governance and Compliance Support

Support the maintenance of compliance registers, governance records and practice documentation.
Maintain records relating to staff training, appraisals, mandatory training and professional registrations.
Assist with audits and quality improvement activities.
Update external systems and databases as required.
Support the Practice Manager and Deputy Practice Manager with policy reviews and governance activities.
Ensure records are maintained in line with practice procedures and regulatory requirements.

Administrative Systems and Data Management

Develop and maintain spreadsheets, trackers and administrative systems.
Produce reports and management information using Microsoft Office applications.
Create and maintain Excel spreadsheets including formulas, lookups, filters and reporting function
Produce professional letters, presentations and documents
Ensure data quality, accuracy and completeness.
Use Microsoft Excel and other software packages to analyse and present information.
Support data collection and reporting requirements.
Maintain accurate electronic databases and filing systems.
Utilise AI platforms and digital productivity tools appropriately to improve efficiency and workflow.
Ensure accuracy and integrity of administrative data.

Continuous Improvement

Proactively identify opportunities to improve systems, processes and ways of working.
Make recommendations to improve efficiency, effectiveness and patient experience.
Take ownership of assigned projects and tasks through to completion.
Demonstrate initiative and sound judgement when resolving problems.
Support the implementation of new systems and working practices.

Communication and Team Working

Develop and maintain positive working relationships with colleagues and external stakeholders.
Communicate professionally and effectively at all levels.
Support effective communication between management and staff.
Work collaboratively with all members of the practice team.
Demonstrate flexibility and adaptability in response to changing service needs.

Pay: From £14.50 per hour

Benefits:

Company pension
Sick pay

Ability to commute/relocate:

Northampton NN2 6AL: reliably commute or plan to relocate before starting work (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

executive & personal assistants jobs in harpole, nth

PA to the Practice Manager / Complaints Coordinator

Business Support Administrator

Purchasing Admin /PA to MD

Personal Assistant to the Chief Executive

Part-Time Admin / Personal Assistant (22.5 hours per week, 13:00-17:30 Monday-Friday)

Executive Assistant to CEO

Personal Assistant/Administrator

Personal Assistant

Senior PA / Executive Assistant

Personal Assistant

Personal Assistant

HMP Bedford - Business Administrator ( Management Coordinator)

Executive Assistant - Global Logistics

PA to Managing Director

Executive Assistant

Personal Assistant Lead Business Administrator

Personal Assistant to the Presiding Bishop

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