Guest experience manager Work, Jobs in Harrietsham, Ken (with Salaries)

General Manager
Park Holidays UK —Winchelsea
- £45,000 - £50,000 a year
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Sales
- Employee assistance programme
- Employee discount
Destination Services Lead
Saga —Folkestone
- £35,000 - £40,000 a year
- Management
- IT
- Leadership
- Employee discount
Quick apply
5d
Estate Agent
The Property Experts —Maidstone
- £8,400 a month
- Remote
- Sales
- Administrative experience
Quick apply
Luxury Travel Concierge and Sales Specialist
Top Villas —Canterbury
- £24,784.50 - £54,284.11 a year
- 8 hour shift
- Hospitality
- Sales
- Customer service
- Employee discount
- Sick pay
Quick apply
Shift Manager
Five Guys UK —Canterbury
- £32,470 a year
- Weekend availability
- Management
- IT
- Leadership
- Annual leave
- Employee assistance programme
Hotel General Manager
General Manager —Longfield
- £65,428.79 - £80,622.96 a year
- Full-time
- Hospitality
- Hotel
- Supervising experience
- Free parking
Quick apply
General Manager
Popeyes UK —Rochester
- £38,000 - £44,000 a year
- Full-time
- Sales
- Employee discount
- Referral programme
Quick apply
General Manager - Chatham
KFC South East —Chatham
- £38,000 - £42,000 a year
- Full-time
- Restaurant
- Employee discount
Assistant Manager
Five Guys UK —Ashford
- From £35,870 a year
- Weekend availability
- Quick service & fast food restaurant
- IT
- Leadership
- Annual leave
- Employee assistance programme
Guest Experience Advisor
McArthurGlen UK Ltd —Ashford
- From £12.92 an hour
- Part-time
- Hospitality
- English
- IT
Quick apply
Social Media Manager
Gateway Group —Southend-on-Sea
- Full-time
- Hybrid work
- Social media management
- Microsoft Office
- Travel
- Annual leave
- Referral programme
Quick apply
Weddings and Events Manager
Chatham Historic Dockyard Trust —Chatham
- £28,000 - £32,000 a year
- Full-time
- English
- Bachelor's degree
- Organisational skills
- Health & wellbeing programme
- Flexitime
Quick apply
6d
Health & Fitness Manager
Village Hotels - Maidstone - Leisure —Maidstone
- Full-time
- Hospitality
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
10d
Duty Manager
Premier Inn —Faversham
- Up to £13.86 an hour
- Full-time
- Hotel
- Organisational skills
- Leadership
- Employee discount
Quick apply
13d
MotorSport Vidoegrapher
Motorsport Vision —Sevenoaks
- Weekend availability
- Travel
- Organisational skills
- Time management
- Free parking
- Employee discount
6h
Area General Manager
Holiday Inn Rochester Chatham —Chatham
- From £63,000 a year
- Full-time
- Hotel
- Leadership
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
1d
Barista
The A Brand —Maidstone
- £25,000 - £40,000 a year
- Part-time
- Serving
- Customer service
- Basic maths
- Flexitime
Quick apply
1d
Part-time Customer Service Manager
International Workplace Group plc —Canterbury
- Up to £19,000 a year
- Part-time
- Customer service
- In-person
- Restaurant
Bar and Restaurant Manager
The Plough Inn, Stalisfield —Stalisfield
- £32,000 - £35,000 a year
- Full-time
- Hospitality
- Bar
- Social media management
- Free parking
- Employee discount
Quick apply
Guest Service Manager
Holiday Inn Ashford Central —Ashford
- £28,516 a year
- Weekend availability
- Hotel
- Travel
- Guest services
- Free parking
- Employee discount
Quick apply
2d

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General Manager

Park Holidays UK -
Winchelsea

Apply Now

Job details

Permanent | Full-time
£45,000 - £50,000 a year

Benefits

Company pension
Discounted gym membership
Employee assistance programme
Employee discount
Life insurance
Referral programme

Qualifications

Microsoft Word
Microsoft Excel
Sales
Customer service
IT
Leadership

Full job description

Compensation: £45,000 - £50,000 Per Annum
Weekly Hours: 43

Looking for a rewarding career in the holiday park industry? Park Holidays UK is one of the leading holiday park operators, offering exciting opportunities in a fun and dynamic environment. Whether you're passionate about customer service, hospitality, or outdoor adventures, we have a role for you. Join our team and be part of creating unforgettable holiday experiences!

Overview

We are seeking a dynamic and experienced General Manager to oversee the day-to-day operations of our holiday park. In this pivotal role, you will lead a diverse team, ensure high standards of customer service, and focus on driving financial growth. If you are passionate about hospitality and thrive in a fast-paced, seasonal environment, this is the perfect opportunity to showcase your leadership and operational expertise.

Job Duties

Oversee all aspects of the park's operation, including accommodation, facilities, and grounds, ensuring smooth daily running and adherence to safety and quality standards.
Ensure guests receive a high standard of service, promoting repeat business and positive reviews.
Recruit, train, and develop park staff, creating a motivated and high-performing team culture.
Develop and execute strategies to drive park occupancy, boost revenue, and maximise profitability.
Monitor and manage the park's budget, ensuring financial goals are met, and optimising resources for operational efficiency.
Address any issues related to park facilities or guest experience, working quickly to resolve problems and maintain standards.
Stay up to date with industry regulations and legal requirements to ensure the park is fully compliant.
Plan and prioritise work for individual team members or departments to meet annual park targets, maximising the efficient use of resources.
Track and apply key performance indicators (KPIs) to monitor and improve park performance.
Investigate and resolve operational issues such as equipment breakdowns or facility disruptions, ensuring swift and safe solutions.
Tailor communication to suit the target audience, ensuring clarity in one-on-one and team discussions.
Build high-performance teams through clear communication and strong leadership, promoting collaboration and shared goals.
Foster a learning and development culture, encouraging team growth and professional development.

Requirements

Proven experience in a similar managerial role, preferably within the hospitality, leisure, or holiday park industry.
Strong leadership skills, with a proven track record in managing and developing teams.
Excellent customer service skills, with a commitment to ensuring guest satisfaction.
Previous experience in holiday parks is highly advantageous, along with knowledge of relevant industry trends and regulations.
Strong interpersonal skills, able to build relationships with customers, staff, and stakeholders.
Ability to work well under pressure, make sound decisions, and prioritise tasks effectively.
Good knowledge of relevant IT systems, including Microsoft Word, Excel, and email.
Adaptable to the seasonal nature of the business, with availability to work weekends and holidays.
This role is subject to a Basic Disclosure and Barring Service (DBS) check

At Park Holidays UK, you'll be part of an industry-leading organisation where you'll be challenged, inspired, rewarded, and empowered to grow. We pride ourselves on placing a high value on our team members — it’s one of the key things that sets us apart.

We’ll encourage you to bring your best every day, offering exciting opportunities, meaningful work, a supportive and collaborative environment, and plenty of room for professional development.

Employee Benefits at Park Holidays UK include:

Generous discount on holidays across our parks
Discount at all restaurants on park for you and your family
Life Insurance coverage, including a 24/7 digital GP and funeral concierge service for you and your family.
Free premium eye test voucher
Comprehensive Employee Assistance Programme offering counselling, retail discounts, and more.
Discounted gym memberships
Employee referral scheme
Sales referral scheme
Free expert mortgage advice
Company pension scheme

IND1

Apply Now

Refine Your Search

guest experience manager jobs in harrietsham, ken

General Manager

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Shift Manager

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General Manager

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Guest Service Manager

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