Liaison Work, Jobs in Harrietsham, Ken (with Salaries)

Client Resident Liaison Officer - Social Housing
Sureserve —Dartford
- £28,000 - £32,000 a year
- Microsoft Outlook
- Microsoft Office
- Administrative experience
- Annual leave
- Employee assistance programme
Quick apply
Mental Health Practitioner
Oxleas NHS Foundation Trust —Maidstone
- £41,959 - £50,117 a year
- Full-time
- Remote
- English
- Care plans
6d
Customer Service Administrator / Internal Sales
Specialist Blinds —Ashford
- Up to £25,000 a year
- Full-time
- Customer service
- Microsoft Office
- Organisational skills
- Annual leave
- Employee discount
Quick apply
Kent, Surrey & Sussex - Corporate Hub Senior Administrative Officer
HM Prison & Probation Service —Maidstone
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee discount
6d
Public Service Teacher
MidKent College —Maidstone
- £34,572 - £47,195 a year
- Full-time
- English
- Maths
- University
4d
Complaint Liaison Officer
Blue Motor Finance Ltd —Sevenoaks
- CRM software
- English
- Microsoft Office
Quick apply
Duke of Edinburgh Award Manager
BENNETT MEMORIAL DIOCESAN SCHOOL —Royal Tunbridge Wells
- £27,852 a year
- Part-time
- Working with children
- IT
- In-person
- Free parking
Quick apply
Asbestos Analysts, Surveyors and Consultants
Bradley Environment —Maidstone
- £31,990.40 - £43,555.20 a year
- Overtime
- Driving
- IT
- Communication skills
- Annual leave
- Employee discount
Interim Control Centre Manager
Kyndi Limited —Chatham
- £5,000 a month
- Full-time
- Customer service
- English
- In-person
- Free parking
- Employee assistance programme
Quick apply
2d
Roman Catholic Chaplain
Ministry of Justice —Rochester
- £30,001 - £40,000 a year
- Part-time
- Hybrid work
- English
- Presentation skills
- Annual leave
Foundation Education Lecturer
MidKent College —Gillingham
- £34,572 - £47,195 a year
- Full-time
- English
- Maths
- University
3d
Cognitive Behavioural Therapist - Mindplace Dartford
Bupa —Dartford
- Part-time
- Customer service
- IT
- Leadership
- Gym membership
- Life insurance
Quick apply
Technical Operations Equipment Officer
National Crime Agency —Gillingham
- £36,057 a year
- Full-time
- Hybrid work
- Microsoft Office
- Presentation skills
- Travel
- Annual leave
CAMHS Consultant East Sussex Community and Liaison(£45k RRP)
Sussex Partnership NHS Foundation Trust —St Leonards-on-Sea
- £113,565 - £150,569 a year
- Full-time
- Hospital
4d
Business Teacher
MidKent College —Gillingham
- £34,572 - £47,195 a year
- Full-time
- English
- University
7d
Art and Design Teacher
MidKent College —Maidstone
- £34,572 - £47,195 a year
- Part-time
- English
- Maths
- University
4d
Premises and Transport Assistant
Hadlow Rural Community School Hadlow —Tonbridge
- £24,660 - £25,198 a year
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
13d
Project Manager
Bridges Electrical Engineers —Maidstone
- Full-time
- Hybrid work
- Travel
- Employee discount
- Referral programme
Quick apply
Administrative Assistant
Oxleas NHS Foundation Trust —Sheerness
- £27,760 - £29,476 a year
- Full-time
- Remote
- English
- Annual leave
3d
Prescription Clerk
Oakfield Health Centre —singlewell
- £12.71 an hour
- Part-time
- GP surgery experience
- Patient care
- Organisational skills
- Annual leave
- Employee discount
Quick apply
13d

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Client Resident Liaison Officer - Social Housing

Sureserve -
Dartford

Quick apply

Job details

£28,000 - £32,000 a year

Benefits

Annual leave
Company pension
Employee assistance programme
Employee discount
Enhanced paternity leave

Qualifications

Microsoft Outlook
Microsoft Office
Administrative experience
Organisational skills
Construction experience
Communication skills

Full job description

The Sureserve Group of businesses provides market-leading compliance and energy services across the UK, with 4000 employees working from over 20 offices.

Sureserve Compliance South, delivers heating services within the social housing sector across London & the South East. We support our clients across domestic gas, commercial gas, renewables, and electrical services. We are London’s largest, most successful gas contractor, focusing on long-term contracts with our clients to offer our staff job security and progression opportunities.

Role

The role of our Client Resident Liaison Officer is to act as the main point of contact for our client and be a customer contact for compliance, relevant queries, complaints, and complex issues. The role also involves daily administration/client reporting and will be based in the Dartford office.

Act as the main point of contact for escalated calls from Customer Service Agents
Work closely with operations/managers and liaise with customer to ensure smooth resolution of any complex issues, maintaining regular contact to keep customers informed of progress
Act as a mediator to prevent issues being escalated and reduce the number of formal complaints being raised
Update and provide compliance & repair reports to client
Call customers to arrange appointments for follow up works
Support the Customer Service Agents by providing feedback on common causes of complaints and work with the team leaders to support coaching and training needs
Liaise with Contract Administrators to keep appraised of any issues likely to arise on individual contracts
Assist the Complaints and Performance Officer in recording complaints and responding to complaints and requests for compensation, monitoring complaints to resolution while keeping customer up to date with progress
Attend Contract meetings
All associated ad-hoc administrative duties

The successful candidate will have

Previous administrative experience, preferably from a social housing/construction background
Able to provide a high level of courteous, professional customer service
Proficient in MS Office, in particular, Outlook and Excel
Good written and verbal communication skills
Flexible attitude with strong organisational skills

What we can offer you

We offer a range of benefits designed to support your lifestyle whilst working for Sureserve and outside of work, some of these include:

Competitive salary
Contributory Pension scheme
Life assurance
28 days annual leave inclusive of bank holidays, rising 1 per year of service to a max of 33 days
Enhanced maternity, paternity, adoption leave, and other family friendly policies such as carer’s leave, neonatal leave, IVF, and assisted conception leave.

In addition, the role offers:

Sureserve Benefits Hub, accessing over 1000’s retail discounts
Virtual GP service, 24/7, 365 days, available for employees and your immediate family
Employee assistance programme (EAP), available 24/7. 365 days, for employees and your immediate family
Bike2Work scheme
Home & Electronics – salary sacrifice purchase scheme

Sureserve is an equal opportunities employer, dedicated to nurturing a diverse and inclusive work environment. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status

Reasonable adjustments
As part of our commitment to Inclusivity, we offer reasonable adjustments throughout the recruitment process for individuals who may require them. If you feel you need any adjustments, please contact [email protected]

Pre-employment checks
Successful applicants will be subject to eligibility checks with a 3rd party, including the right to work in the UK and DBS checks

Quick apply

Refine Your Search

liaison jobs in harrietsham, ken

Client Resident Liaison Officer - Social Housing

Mental Health Practitioner

Customer Service Administrator / Internal Sales

Kent, Surrey & Sussex - Corporate Hub Senior Administrative Officer

Public Service Teacher

Complaint Liaison Officer

Duke of Edinburgh Award Manager

Asbestos Analysts, Surveyors and Consultants

Interim Control Centre Manager

Roman Catholic Chaplain

Foundation Education Lecturer

Cognitive Behavioural Therapist - Mindplace Dartford

Technical Operations Equipment Officer

CAMHS Consultant East Sussex Community and Liaison(£45k RRP)

Business Teacher

Art and Design Teacher

Premises and Transport Assistant

Project Manager

Administrative Assistant

Prescription Clerk

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