Customer reception centre advisor Work, Jobs in Harrow, Eng (with Salaries)

Customer Services Advisor
Royal Borough of Greenwich —London
- £30,288 - £39,276 a year
- Monday to Friday
- Customer service
- Communication skills
- School
2d
Housing and Support Officer
YMCA St Pauls Group —Harrow
- £30,112.72 a year
- Customer service
Housing and Support Assistant
YMCA St Pauls Group —Harrow
- £26,660.03 a year
- Customer service
Receptionist / Administrator (London Heathrow)
Health Partners —London
- Up to £28,860 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
- Free parking
- Annual leave
Customer Services Advisor (Nights)
YMCA St Pauls Group —Wimbledon
- £29,629.95 a year
- Night shift
- Customer service
1d
Membership Sales Advisor Reception and Customer Service (Placemaker)
Places for People —Wokingham
- £28,072.84 a year
- Sales
- Customer service
- Teaching
- Employee discount
Customer Service Advisor - Adult Learning
Civic Recruitment Limited —Slough
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
11d
Service Advisor
Currie Motors —Isleworth
- £29,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Driving
- Annual leave
- Employee assistance programme
Housing and Support Assistant (Nights)
YMCA St Pauls Group —Hanwell
- £29,235.65 a year
- Night shift
11d

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Customer Services Advisor

Royal Borough of Greenwich -
London

Apply Now

Job details

Permanent
£30,288 - £39,276 a year
2 days ago

Qualifications

Customer service
Communication skills

Full job description

Job Introduction

Royal Greenwich Customer Services

Customer Services Advisor

Career Grade: Scale 4-SO1

Do you have experience in delivering first class customer service? Do you like helping people and solving problems? Do you work well as part of a focused and dedicated team in a busy and often demanding environment? Can you promote a positive and professional image of the Royal Borough of Greenwich?

If the answer is yes to all the above, then we would like to hear from you.

We are currently recruiting for Customer Services Advisors to play a key role in enabling access to services for our residents and service users.

You could be handling incoming telephone calls, emails and web chat services in the Contact Centre, dealing with customers face-to-face in our Eltham or Woolwich Service Centres or be the first point of contact on Corporate Reception for visitors to The Woolwich Centre or Town Hall.

Dealing with the public you’ll provide advice, interpret queries and re-route the customer appropriately across a range of council services. We are a busy service, handling more than 1.5 million customer contacts per year across a range of council services and customer access channels, including telephone, face-to-face and email/web.

For Customer Services Advisor appointments some aspects of the services are subject to a satisfactory DBS (Disclosure and Barring Service) check.

Your professional manner and excellent written and verbal communication skills will be matched by a real service ethic and the ability to deal with a range of services provided by The Royal Borough. Together with demonstrated competence in a customer-focused role, a positive, flexible attitude and excellent team-working skills, you’ll also need to be comfortable in using, and learning to use, a range of ICT systems.

You’ll be handling everything from arranging a waste collection to dealing with calls from some of the more vulnerable people living in the borough.

You will work up to 35 hours a week, between 08:00 and 18:00 Monday to Friday. We also encourage applications for part time working, particularly to suit hours around the school run.

We are looking for staff to join us on both Permanent and Fixed Term Contracts

Successful candidates will be invited to attend a full-day assessment centre on Saturday 15th August 2026 at The Woolwich Centre.

You may be held in a waiting pool until a vacancy is available.

Royal Borough of Greenwich values the diversity of its community and aims to have a workforce that reflects this. We therefore encourage applications from all sections of the community.

Royal Borough of Greenwich reserves the right to close any vacancy earlier than the advertised closing date should there be a high volume of applications received.

Diversity Statement: Royal Borough of Greenwich values the diversity of its community and aims to have a workforce that reflects this. We therefore encourage applications from all sections of the community.

Advert Close: All vacancies close at midnight unless otherwise stated.

Early Advert Close: Royal Borough of Greenwich reserves the right to close any job advert earlier than the advertised closing date where there is reason to do so (for example high volume of applications).

How Applications are Scored: Each application is scored according to how well the supporting statements addresses each point on the Person Specification for the role. Candidates will be short-listed for interview on the extent to which they meet the specific points within the Person Specification. The Person Specification is supplied with the job advert. When completing your application, please use the supporting statements section to tell us how you meet each of the points on the Person Specification. We need to have this information in order to consider your application.

Salary: Salaries advertised are for a standard working week of 35 hours unless otherwise stated. Please use this 'Salary Calculator to help you calculate a pro rata salary.

Our Staff Values: Our Staff Values are important to us. Candidates will be continuously assessed against our staff values throughout the recruitment process. Where candidates demonstrate views and behaviours that do not meet the standards of our staff values, we reserve the right to reject their application/ registration.

Salary Career Graded - Scale 4 to SO1 - £30,288 to £39,276
Frequency Annual
Job Reference royalgreenwich/TP/1770/917
Contract Type Permanent
Closing Date 10 July, 2026
Job Category Call centre and customer services
Business Unit Resources
Location Woolwich, London, United Kingdom
Level of Disclosure and Barring Service, DBS, check required Basic DBS
Posted on 10 June, 2026

Apply Now

Refine Your Search

customer reception centre advisor jobs in harrow, eng

Customer Services Advisor

Housing and Support Officer

Housing and Support Assistant

Receptionist / Administrator (London Heathrow)

Customer Services Advisor (Nights)

Membership Sales Advisor Reception and Customer Service (Placemaker)

Customer Service Advisor - Adult Learning

Service Advisor

Housing and Support Assistant (Nights)

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