customer experience advisor Work, Jobs in hartlepool, dur (with Salaries)

Customer Service Advisor
NECSWS —Hartlepool
- Weekend availability
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Customer service
Quick apply
Customer Service Advisor
Yorkshire Building Society —Stockton-on-Tees
- £24,500 a year
- Customer service
- Financial services
Customer Service Advisor - R&B Trainee
NECSWS —Hartlepool
- Full-time
- Customer service
- Communication skills
- Tax experience
Quick apply
Connect Customer Advisor
Middlesbrough Council —Middlesbrough
- £27,254 - £28,142 a year
- Full-time
- Communication skills
8d
Holiday Home Sales - Holiday Home Sales Advisor - HH1
Parkdean Resorts —Hartlepool
- £28,746 a year
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Sales
- Store discount
- Employee assistance programme
Quick apply
Customer experience advisor
believe housing —Bishop Auckland
- £27,073 - £28,426 a year
- Hybrid work
- Annual leave
5d
Customer Service Advisor
EE —Darlington
- £13.35 - £13.66 an hour
- Weekends only
8d
Tesco Travel Money Advisor
Travelex —Stockton-on-Tees
- £13.50 an hour
- Overtime
- Customer service
- Employee discount
Part Time Customer Service Advisor
EE —Darlington
- £13.35 - £13.66 an hour
- Part-time
- Customer service
5d
Customer Sales Advisor
Halfords —Stockton-on-Tees
- £10.85 - £12.71 an hour
- Part-time
- Sales
- Customer service
- Retail sales
- Store discount
- Health & wellbeing programme
2d
Estate Agent
Connells Group —Hartlepool
- Sales
- Customer service
- Microsoft Office
Quick apply
11d
Part Time Contact Centre Advisor
ResQ —Sunderland
- £14,044.55 a year
- Part-time
- Hospitality
- Sales
- Customer service
- Paid training
2d
Learning and Skills Advisor- Customer Experience
Gateshead Council —Gateshead
- £25,989 - £26,403 a year
- Full-time
- Hybrid work
- Childcare
- Customer service
- English
- Annual leave
- Employee discount
1d
Customer Success Advisor (Education)
LexiaUK —Gateshead
- £25,950 a year
- 8 hour shift
- Microsoft Powerpoint
- Microsoft Office
- Bachelor's degree
- Store discount
- Health & wellbeing programme
Quick apply
Customer service Advisor
TEAM RH FITNESS LTD —Gateshead
- £26,250 - £26,251 a year
- Sales
- Typing
- Communication skills
- Free parking
- Employee discount
Quick apply
5d
Sales Advisor
EE —Darlington
- £13.35 - £13.66 an hour
- Full-time
- Sales
- Negotiation
Service Advisor - Toyota
Stoneacre —Northallerton
- Up to £34,000 a year
- Full-time
- English
- Free parking
- Health & wellbeing programme
Quick apply
Service Advisor (Billing & Payments Team)
Everflow —Peterlee
- £26,678 - £29,987 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Office
- Analysis skills
- Free parking
- Annual leave
Customer Service Advisor
PDSA —Sunderland
- £24,528 - £25,264 a year
- Full-time
- Customer service
- Communication skills
- Employee assistance programme
- Employee discount
8d
Membership Advisor
Bannatyne —Middlesbrough
- £12.71 an hour
- Weekend availability
- Sales
- Marketing
- Customer service
- Annual leave
- Employee assistance programme
8d

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customer experience advisor jobs near hartlepool, dur

Customer Service Advisor

NECSWS -
Hartlepool

Quick apply

Job details

Full-time

Benefits

Company pension

Qualifications

Microsoft Word
Microsoft Excel
Customer service
Administrative experience
Organisational skills
Contracts
Communication skills

Full job description

Company Description

Come join us and make a difference in the world!

Discover more at www.necsws.com

NO AGENCIES PLEASE

Job Description

The role is to service customers by determining requirements; answering inquiries; processing applications, fulfilling requests; maintaining database/work records/filing.

Advisors are responsible for ensuring that calls are answered in a timely and professional manner and that calls are resolved by demonstrating a detailed knowledge and understanding of the contract (full training will be provided on the contract requirements).

Business Fundamentals:

Key opportunities:

Maintain excellent levels of attendance and punctuality
Attend regular training and development sessions with an assigned mentor
Maintain excellent levels of attendance, punctuality and quality of work
Ensure company policies and procedures such are understood and adhered to
Develop telephone and administrative skills whilst dealing with a range of applicants from across Europe.
A chance to become a well-rounded member of the team with training in: telephone duties, scanning, replying to emails, uploading documents, processing payments.
The opportunity to provide meaningful support to the most vulnerable in society, allowing genuine gratification whilst honing your skills as a NEC employee
- You will be given the necessary training and development to distinguish yourself early in your career with NEC
- An opportunity to learn the fundamentals of becoming a successful employee within a large multi-national organisation
- A chance to work within and contribute to, a culture of success, driven by enthusiastic and ambitious employees

Summary:

This is an exciting opportunity for an ambitious individual with a hard-working mentality to be successful in a role that genuinely makes a difference to the lives of the applicants. NEC are cultivating an environment that is driven by training and development and are committed to investing in the success of the employees.

Qualifications

5 x GCSEs grade A-C, including English, Maths and Science
Excellent telephone skills
Good keyboard skills
Microsoft Excel and Word
Customer Service and Focus
Listening and Verbal Communication
Building Relationships and People Skills
Organisational skills to schedule daily/monthly workload
Interest in working flexible shifts including weekends (part time candidates will be considered)
Problem Solving and Multi-tasking
The flexible nature of NEC’s work means that agents will be required to work on other NEC customer service activities in ‘back office’ processing enquiries.
Training on the system, processes and procedures are included.

Additional Information

We pride ourselves in offering an excellent benefits package, including an above average pension scheme. When you join the team at NEC Software Solutions, you are provided with the following:

Private Medical Cover funded by NEC for Employees (with the option to add family members at an additional cost)
25 days paid holiday with the option to buy/sell (FTE)
4 x basic salary life assurance cover funded by NEC (with the option to increase cover at an additional cost)
A Group Pension Plan with fantastic employer contributions up to a maximum of 8.5%
A selection of flexible benefits to suit your individual needs
All colleagues get free access to LinkedIn Learning. Over 15000 courses covering a huge breadth of subjects. Learn about what you like, when you like, how you like.

OTHER INFORMATION

Candidates must be able to demonstrate a pre-existing right to work and travel within the UK. Documentary evidence will be required.
All offers are subject to satisfactory vetting, references and occupational health checks.
Depending on the nature of the role a Disclosure Barring Service (DBS) check may also be required.

NEC Software Solutions is an equal opportunities employer, welcoming applications from all communities. If you require any reasonable adjustments or have specific accessibility needs during the recruitment or interview process, please feel free to share these with us. We are committed to ensuring an inclusive and accommodating experience for all candidates.

Who We Are:

We’re NEC Software Solutions (part of global tech giant NEC Corporation). While you read this ad, our software is helping to dispatch ambulances, support families, keep trains on the move, locate missing people and even test the hearing of newborn babies.

Working with us, you’ll be helping our 3,000+ employees push the boundaries of what’s possible and support amazing public services.

We work with governments, hospitals, police forces, housing providers, local authorities and more. We help them pay financial support faster, speed up treatments for patients and respond to emergencies in the right way. The more we do, the more our customers can do for others. And together, we make a world of difference.

We’d love your help. And we’ll support you all the way.

Quick apply

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customer experience advisor jobs in hartlepool, dur

Customer Service Advisor

Customer Service Advisor

Customer Service Advisor - R&B Trainee

Connect Customer Advisor

Holiday Home Sales - Holiday Home Sales Advisor - HH1