Customer service coordinator Work, Jobs in Hartlepool, Dur (with Salaries)

Housing Services Co-ordinators
Thirteen —Middlesbrough
- £36,604 a year
- Temporary
- Customer service
- Travel
- Negotiation
- Annual leave
6d
Senior office Administrator - Facilities coordinator
Hillstar Building Management Ltd —Gateshead
- £30,000 - £32,000 a year
- Full-time
- Administrative experience
- Accounting
- In-person
- Free parking
Quick apply
Customer Service Coordinator
Vertu Motors —Gateshead
- £26,437 a year
- Full-time
- Customer service
- Administrative experience
- Typing
- Employee discount
Quick apply
13h
Sales Coordinator
Marmax Products —Stanley
- Up to £28,668.15 a year
- Full-time
- Sales
- Customer service
- Driving
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14d
Account Coordinator
Simply Certification Limited —Jarrow
- From £28,000 a year
- Full-time
- CRM software
- Customer service
- Driving
- Free parking
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Housing Services Co-ordinators

Thirteen -
Middlesbrough

Apply Now

Job details

Temporary | Permanent | Part-time | Full-time
£36,604 a year
6 days ago

Benefits

Annual leave
Company pension
Car scheme

Qualifications

Driving Licence
Customer service
Negotiation

Full job description

Join us as a Housing Services Co-ordinator at Thirteen Group!

Thirteen Group is on the lookout for Housing Services Co-ordinators, as well as talented people to join our talent pool.

There are live vacancies, and this is also a proactive recruitment campaign and we’re looking for successful candidates to join us at various points throughout the next 6 months or so. Whether you’re looking for full or part time hours, or permanent or temporary opportunities, we’d welcome your application.

Can you deliver a quality customer experience that’s convenient and responsive to our customers?
Can you delight our customers and turn people into real fans of Thirteen?
Can you easily build relationships with our customers and colleagues, with the ability to influence and negotiate?
Are you comfortable dealing with challenging conversations, remaining confident and firm, but being respectful and considerate?
Are you proactive, able to think of new ideas and try new approaches and exceed performance targets?

If the answer is yes, we’d be interested in hearing from you! If you’re new to the housing sector or are looking for a career change, this could be a fantastic opportunity for you.

Thirteen Benefits:

Salary - £36,603 per annum
Pension up to 17% contributions (flexible contribution rates of up to 7% colleague and up to 10% employer).
Tusker Salary Sacrifice Electric Vehicle Lease Scheme.
T’dar our Discount and Reward platform giving you huge savings on everyday brands.
Annual leave starting at 28 days and rising to 31 days after three years, a day off for your birthday, plus bank holidays.
Buy/Sell Annual Leave

Key Responsibilities:

You’ll manage a patch of around 275 homes, and you’ll be the go-to person to resolve a range of customer enquiries. This could include working with customers to ensure that rent is paid, making sure that homes are let quickly, and resolving any anti-social behaviour and neighbourhood issues.
Build great relationships with our customers and local partners to resolve issues quickly. You’ll think differently to make business decisions that have a lasting, positive impact on our neighbourhoods.
Delight our customers and turn them into real fans and advocates of Thirteen. Our vision is to be the most trusted housing association with happy customers.
You’ll be part of a large team, so support and guidance are constantly on hand. Training is provided so you don’t need to have any housing-related experience. As the front face of Thirteen, fantastic customer service and relationship-building skills are key.
This role requires a full UK driving licence and the ability to travel round the region in your own vehicle.

Why Thirteen Group?

At Thirteen, we work together to provide quality homes, build stronger communities, and support people to live well. As the largest housing association in the North East and among the top 25 nationally, we manage over 36,000 homes, with over 1,600 colleagues providing services for around 100,000 customers.

Our vision is to be the most trusted housing association, with happy customers. In fact, we put customers at the heart of everything we do.

Join a team that’s local at heart but welcomes talent from everywhere.
Be part of an organisation that values diversity and inclusivity.
Be a part of a company that offers tailored support services, going beyond just housing solutions.

Interested?

For more details, please refer to the attached documents.

If you’d like to talk more about the role, please contact Jenni Wagner, Housing Services Team Leader on 07422 072493 for an informal discussion.

NO RECRUITMENT AGENCIES, please.

Are You Ready for a Rewarding Challenge?

Join us at Thirteen Group and be a part of our vision to improve lives every day. APPLY NOW and start your journey towards making a meaningful impact in our community!

As part of our hiring process, if you’re successful we’ll need to verify your right to work in the UK. Unfortunately, we are not a Skilled Worker Sponsoring Employer at this time.

Apply Now

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customer service coordinator jobs in hartlepool, dur

Housing Services Co-ordinators

Senior office Administrator - Facilities coordinator