Liaison Work, Jobs in Hartlepool, Dur (with Salaries)

Clinical Administrator
North Tees and Hartlepool NHS Foundation Trust —Hartlepool
- £25,760 - £27,476 a year
- Full-time
- Microsoft Office
- Patient care
2d
Customer Liaison Officer
Equans —Seaham
- Full-time
- Customer service
- Computer literacy
- Microsoft Office
- Annual leave
- Employee assistance programme
Tenancy Support Officer
New Walk CIC —Stockton-on-Tees
- £13.21 an hour
- Part-time
- In-person
Quick apply
1d
Domestic Abuse Outreach Project Worker (Adults) - Hart & Rushmoor
Southern Domestic Abuse Service —Hart
- £26,805.75 - £27,464.70 a year
- Full-time
Stores Person
Made For Trade —Billingham
- £28,392 a year
- Full-time
- Microsoft Word
- Computer literacy
- Organisational skills
- Free parking
- Referral programme
Quick apply
2d
JAG Lead
North Tees and Hartlepool NHS Foundation Trust —Stockton-on-Tees
- £49,387 - £56,515 a year
- Part-time
- Analysis skills
- Patient care
- Organisational skills
1d
Account Manager
razorblue Careers —Stockton-on-Tees
- £32,000 - £36,000 a year
- Hybrid work
- English
- Microsoft Office
- IT
- Life insurance
- Referral programme
Quick apply
Unmanned Aircrew Systems (UAS) Chief Pilot
Draken —Teesside
- Military
- Travel
- IT
16h
Graduate Contract Administrator
GE Vernova —Middlesbrough
- Internship
- Communication skills
1d
Category Buyer
Caterpillar —Peterlee
- £49,519 - £61,899 a year
- Full-time
- No degree
- Travel
- Contracts
- Free parking
- Annual leave
2d
Customer Liaison Executive
Vertu Motors —Gateshead
- £27,756.64 - £32,356.64 a year
- Full-time
- Sales
- Customer service
- Employee discount
Quick apply
Shipper (Readymix)
Tarmac —Chester-le-Street
- Military
- IT
- Employee discount
1d
NETPark Assistant Manager
Durham County Council —Durham
- £35,412 - £39,152 a year
- Full-time
- Hybrid work
- Project management
- Annual leave
1d
Signmaker / Signage Partner – 50/50 Profit Share
Sign Geeks —Peterlee
- £25,000 - £70,000 a year
- Part-time
- Microsoft Word
- Microsoft Outlook
- IT
- Free parking
- Profit sharing
Quick apply
Foundation Pharmacist
North Tees and Hartlepool NHS Foundation Trust —Stockton-on-Tees
- £39,959 - £48,117 a year
- Full-time
- Patient care
2d
Project Manager
RSE —Darlington
- Engineering
- Electrical Engineering
- Communication skills
- Employee discount
Development Events & Partnerships Coordinator
The Glasshouse International Centre for Music —Gateshead
- £24 - £26,175 a year
- Weekend availability
- Microsoft Powerpoint
- Microsoft Word
- CRM software
Team Leader
Laburnum Care Group —Sunderland
- Up to £32,175 a year
- Full-time
- Hospitality
- Supervising experience
- Travel
Quick apply
14h
Cost Controller M/F
SPIE —Saltburn-by-the-Sea
- Full-time
Quick apply
Resident Services Manager (Property Manager) - Part-Time
Ocasa Management Limited —Durham
- Full-time
- Hospitality
- Microsoft Office
- Administrative experience
- Health & wellbeing programme
- Annual leave
Quick apply
7d

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Clinical Administrator

North Tees and Hartlepool NHS Foundation Trust -
Hartlepool

Apply Now

Job details

Full-time
£25,760 - £27,476 a year
2 days ago

Qualifications

Microsoft Office
Patient care
Audio typing

Full job description

Reporting to the Specialist Services, the post holder will assist in providing an efficient, effective and comprehensive administrative support service for the all clinical teams with Specialist Services and Health Centres, which are managed by the Specialist Services Administration Teams based in the University Hospital of Hartlepool.

To provide effective and efficient use and co-ordination of Patient Record Systems, such as SystmOne, Trakcare, ICE, Choose & Book, Winscribe and other clinical systems across services to support the smooth running of the clinical services and in response to the ever changing needs of the service.
To be responsible for maintaining up to date and accurate records in all patient record systems.
Deal with both straightforward and complex enquires from a range of sources.
To provide a high quality customer care first point of contact service.
To deal with enquiries and provide general non–clinical advice and supporting Advice and guidance phone lines.

South Tees Hospitals NHS Foundation Trust and North Tees and Hartlepool NHS Foundation Trust now form University Hospitals Tees and as such you may be required to work at any site across both Trusts.

At North Tees & Hartlepool NHS Foundation Trust, we want our organisation to be the best place to work with the right staff, in the right roles, at the right time, to ensure we deliver exceptional patient care and experience.

We will support staff through providing an inclusive and supportive workplace with health and well-being initiatives, staff benefits and opportunities for personal and professional development.

We recruit for values and “Together we are North Tees & Hartlepool”

To provide effective and efficient use and co-ordination of Patient Record Systems, such as SystmOne, Trakcare, ICE, Choose & Book, Winscribe and other clinical systems across services to support the smooth running of the clinical services and in response to the ever changing needs of the service.
To process Urgent and Routine referrals for the appropriate clinical teams into the electronic patient record systems within agreed timescales, ie referral to treatment pathways (RTT) and key performance
indicators (KPI’s), ensuring that urgent referrals are prioritised as required.
To be responsible for maintaining up to date and accurate records in all patient record systems, contributing to the collation of service performance data and ensuring that confidentiality is maintained
in accordance with Trust policies and the Data Protection Act.
To provide virtual / digital and telephone support for Patients and Clinical Teams, completion of patient questionnaires and serve as a liaison to clinical staff. Also supporting Attend Anywhere Video
Consultations.

Answering Advice and Guidance phone line for UHT Rheumatology team.

Deal with both straightforward and complex enquires from a range of sources, incorporating clinical teams, patients, relatives, carers as well as GP and other healthcare professionals.
Ensure messages are communicated accurately and dealt with in an appropriate and timely manner.
To provide a high quality customer care first point of contact service. This may involve the delivery of reception or telephone / video helpline services as well as in the support of clinicians to coordinate their
clinical workload.
To deal with enquiries and provide general non–clinical advice and information to service users, the general public and stakeholders within agreed protocol.
To have detailed knowledge and experience of Microsoft Office Packages, Winscribe / WinVoice Pro Audio Typing, Internet, IT & Email systems.
Provide day to day co-ordination within delegated team of service champions, delivering bespoke administrative support to specific services

RTT tracking, Batch report audits, along with preparing Theatre packs for surgical services and such as organising external clinical courses, room
bookings, appointing to clinics, sending out related information, and issue of leaflets, as appropriate to the specific service.
To provide support to the Specialist Services & Childrens Services Administration Hub Service Manager in the daily Operational Systems, Procedures, Induction and Training of new staff.
To create, apply, amend clinic rota templates for all clinical services, ensuring smooth running of all clinics.
To provide support with patient experience activities. Duties could include supporting development / update / distribution of patient leaflets within clinical services and liaison with clinical teams to ensure
timely information is provided for complaints responses.
Support the organisation in achieving the Trust vision of excellence in everything we do by promoting equal opportunities, fairness, equity and inclusion through best practice working, objectives and values.
To contribute to the review & evaluation of administrative systems and procedures and associated policies in order that improvements and developments can be made.
Deal with complex telephone queries, record and arrange prescription requests and making decisions which require specialist understanding of the services.
Dealing with messages often of a sensitive nature, using own initiative and taking appropriate action as required.
Act as the first point of contact for problems raised by patients and working to identify a solution to the problem, escalating when required.

To work in a supportive manner with other team members to ensure the smooth running of the work of the team, to enhance each other's strengths, and compensate for each other's weaknesses.

Apply Now

Refine Your Search

liaison jobs in hartlepool, dur

Clinical Administrator

Customer Liaison Officer

Tenancy Support Officer

Domestic Abuse Outreach Project Worker (Adults) - Hart & Rushmoor

Stores Person

JAG Lead

Account Manager

Unmanned Aircrew Systems (UAS) Chief Pilot

Graduate Contract Administrator

Category Buyer

Customer Liaison Executive

Shipper (Readymix)

NETPark Assistant Manager

Signmaker / Signage Partner – 50/50 Profit Share

Foundation Pharmacist

Project Manager

Development Events & Partnerships Coordinator

Team Leader

Cost Controller M/F

Resident Services Manager (Property Manager) - Part-Time

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