Store assistant Work, Jobs in Hartlepool, Dur (with Salaries)

Customer Service Assistant (Full Time)
Ramsdens Financial Ltd —Coulby Newham
- Up to £13.65 an hour
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee assistance programme
- Employee discount
Quick apply
23h
Retail Sales Assistant
Thoburn’s Fresh Produce —Seaham
- From £12.71 an hour
- Weekend availability
- Bilingual
- Customer service
- Merchandising
- Free parking
- Store discount
Quick apply
7d
Sales Assistant
HSL Chairs —Stockton-on-Tees
- £12.80 an hour
- Part-time
- Customer service
- Retail sales
- Free parking
- Employee discount
Quick apply
3d
Retail Assistant - Part Time
Farmfoods —Thornaby on Tees
- £10.95 - £12.81 an hour
- 12 hour shift
- School
- Annual leave
- Employee discount
Quick apply
19h
Customer Service Assistant
Shell Garages —Seaham
- £12.71 an hour
- Part-time
- Hospitality
- Customer service
- In-person
Quick apply
1d
Retail Assistant
Iceland —Middlesbrough
- £11.60 - £12.71 an hour
- Part-time
21h
Sales Assistant (Part-Time)
Pandora Jewelry —Stockton-on-Tees
- £13.25 an hour
- Part-time
- Sales
- Employee discount
Merchandiser - Middlesborough
Smiths News —Middlesbrough
- £12.71 - £14.24 an hour
- Part-time
- Merchandising
- Communication skills
- Annual leave
Retail Sales Associate (Part-Time, 8hrs)
PUMA —Seaham
- Part-time
- Sales
- Customer service
- Analysis skills
14d
Merchandiser - Durham
Smiths News —Durham
- £12.71 - £14.24 an hour
- Part-time
- Merchandising
- Communication skills
- Annual leave
Sales Assistant
Jollyes Pets —Seaham
- £8.43 - £12.71 an hour
- Part-time
Quick apply
7d
Merchandiser - Sunderland
Smiths News —Sunderland
- £12.71 - £14.24 an hour
- Part-time
- Merchandising
- Communication skills
- Annual leave
Post Office Clerk/Sales assistant
Spar Hurworth —Darlington
- Up to £12.71 an hour
- Part-time
- Customer service
- English
- Maths
Quick apply
Customer Assistant - Replenishment
Morrisons —Stockton-on-Tees
- Annual leave
- Employee discount
Quick apply
14d
Sales Assistant (4 hours) - Middlesborough
Poundstretcher —Middlesbrough
- Overtime
- Employee discount
- Flexible schedule
9d
Sales Assistant
Card Factory —Darlington
- Communication skills
- Flexible schedule
Casual Sales Assistant
Sports Direct —Murton
- £0 a month
- Part-time
- Customer service
- Communication skills
- Employee discount
Quick apply
3d
Store Colleague - Part Time
JDSPORTS —Middlesbrough
- £12.81 an hour
- Part-time
- Communication skills
- Employee discount
Quick apply
7d
Merchandiser - Guisborough
Smiths News —Guisborough
- £12.71 - £14.24 an hour
- Part-time
- Merchandising
- Communication skills
- Annual leave
Customer Assistant
Lidl —Durham
- £13.45 - £14.45 an hour
- Part-time
- Customer service
- Bakery
- Store discount
- Employee discount
3d

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Customer Service Assistant (Full Time)

Ramsdens Financial Ltd -
Coulby Newham

Quick apply

Job details

Permanent | Full-time
Up to £13.65 an hour
23 hours ago

Benefits

Company pension
Employee assistance programme
Employee discount

Qualifications

Microsoft Powerpoint
Microsoft Word
Microsoft Excel
Customer service
Microsoft Office
Data entry
Communication skills

Full job description

About the Company

Ramsdens is a trusted and expanding multi-service retailer offering Travel Money, Jewellery and Loan Services; we have over 160 High Street stores in England, Scotland and Wales. We are proud to have been named one of the Sunday Times Best Places to Work 2026, reflecting our commitment to creating an exceptional workplace where people feel valued, supported and able to thrive.

Due to our continued growth, we are currently seeking to recruit a Customer Service Assistant to join our dynamic team at our Middlesbrough Head Office.

Benefits

Competitive market rates of pay
Monthly salary
Bonus scheme
28 days’ holiday, increasing to 33 days with service
Additional birthday holiday
Company pension scheme
Staff discount scheme
Comprehensive induction programme
Ongoing training and development opportunities
Employee recognition scheme
Employee Assistance Programme and 24/7 wellbeing portal
Inclusive, family-friendly policies

Role Overview

As a Customer Service Assistant, you will be responsible for delivering an exceptional standard of customer service across all areas of the business. You will ensure that customer orders and service requests are processed efficiently and within agreed timeframes, maintaining consistently high levels of customer satisfaction.

The role requires excellent communication skills, strong problem-solving abilities, and a high level of empathy. You will play a key role in building lasting customer relationships while identifying opportunities to enhance commercial performance.

Key Responsibilities

Process customer orders and transactions accurately within agreed timeframes
Deliver high standards of customer service in line with Ramsdens’ values: Trusted, Open, and Passionate
Manage and resolve customer queries promptly and effectively
Communicate clearly with branches, internal departments, and external suppliers
Adhere to all security procedures to minimise risk and loss
Stay up to date with customer service best practices and relevant legislation

Skills and Experience

Proven ability to deliver excellent customer service
Comfortable working in a fast-paced environment with changing priorities
High levels of accuracy and attention to detail
Strong team player with the ability to work independently
Well-organised and adaptable to ad hoc requests
Excellent verbal and written communication skills
Demonstrates trust, openness, and passion in all aspects of work
Proficient in Microsoft Office (Word, Excel, PowerPoint)
Strong keyboard and data entry skills

Desirable

Knowledge or interest in jewellery and luxury watches

Working Hours

37.5 hours per week
Monday to Friday (5 days per week)

Why Join Ramsdens?

This is an opportunity to pursue a career in a business named in the Sunday Times Best place to Work 2026 list and voted Employer of the Year (in the coveted NPA Awards) 2023. Ramsdens care about their employees and personal development. If you desire to work for a company that gives job security and satisfaction, a company that offers career progression, then you have found the right business in Ramsdens.

91% of staff say their department is a happy place to work
95% of staff feel they have job security
85% of staff look forward to coming to work

Pay: Up to £13.65 per hour

Experience:

Customer service: 1 year (preferred)

Work Location: In person

Quick apply

Refine Your Search

store assistant jobs in hartlepool, dur

Customer Service Assistant (Full Time)

Retail Sales Assistant

Sales Assistant

Retail Assistant - Part Time

Customer Service Assistant

Retail Assistant

Sales Assistant (Part-Time)

Merchandiser - Middlesborough

Retail Sales Associate (Part-Time, 8hrs)

Merchandiser - Durham

Sales Assistant

Merchandiser - Sunderland

Post Office Clerk/Sales assistant

Customer Assistant - Replenishment

Sales Assistant (4 hours) - Middlesborough

Sales Assistant

Casual Sales Assistant

Store Colleague - Part Time

Merchandiser - Guisborough

Customer Assistant

I want to receive the latest job alerts for store assistant in hartlepool, dur

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