Welfare officer Work, Jobs in Hartlepool, Dur (with Salaries)

Resident Welfare Officer
Mears Group —Redcar
- Up to £29,856.80 a year
- Monday to Friday
- Microsoft Office
- Organisational skills
- IT
- Annual leave
- Employee discount
3d
HR Officer
Tilly Bailey & Irvine —Hartlepool
- From £26,000 a year
- Full-time
- Microsoft Outlook
- Microsoft Office
- Human resources
- Health & wellbeing programme
- Employee discount
Quick apply
5d
Safeguarding & Welfare Officer
Middlesbrough College —Middlesbrough
- £25,115 - £29,709 a year
- Call to connect
- English
- Communication skills
- Time management
- Annual leave
- Employee assistance programme
5d
Bank Forensic Healthcare Professional – Cleveland
Partnering Health Ltd —Middlesbrough
- £18.77 an hour
- English
- Patient care
- In-person
Quick apply
Support Officer
Homeless Action —Sunderland
- £16.28 an hour
- Weekend availability
- Cooking
- IT
- In-person
Quick apply
13h
Forensic Healthcare Professional – Durham BANK
Partnering Health Ltd —Spennymoor
- £18.77 an hour
- English
- Patient care
- In-person
Quick apply
Forensic Healthcare Professional - Durham
Partnering Health Ltd —Spennymoor
- £18.77 an hour
- Full-time
- English
- Patient care
- In-person
Quick apply
4d
Attendance & Pastoral Support Officer
Middlesbrough College —Middlesbrough
- £20,534 - £20,628 a year
- Call to connect
- Microsoft Office
- Administrative experience
- IT
- Annual leave
- Employee assistance programme
Active Libraries Engagement Officer
South Tyneside Council —South Tyneside
- £28,598 a year
- Full-time
6d
People & Culture Officer
Prima Cheese —Seaham
- Full-time
- Management
- Travel
- Human resources
- Employee assistance programme
- Life insurance
Recruitment Officer
Middlesbrough College —Middlesbrough
- £25,776 - £30,390 a year
- Call to connect
- English
- Continuous improvement
- IT
- Annual leave
- Employee assistance programme
2d
Safeguarding Support Officer
Middlesbrough College —Middlesbrough
- £23,856 - £25,451 a year
- English
- Organisational skills
- School
- Annual leave
- Employee assistance programme
3d
Student Wellbeing Practitioner
Middlesbrough College —Middlesbrough
- £13,371.09 - £14,602.71 a year
- English
- Communication skills
- Annual leave
- Employee assistance programme
4d
Assistant Student Support Officer
Durham University —Durham
- £27,319 - £30,378 a year
- Weekend availability
- Microsoft Access
- English
- University
- Annual leave
- Employee assistance programme
3d
Assessment Delivery Officer
UK MANAGEMENT COLLEGE —Sunderland
- £25,397 - £25,398 a year
- Monday to Friday
- No degree
- Organisational skills
- Classroom experience
Quick apply
Veteran Liaison Support Officer (VLSO) Cumbria, Northumberland, Tyne & Wear
Walking With The Wounded —Sunderland
- £30,720 a year
- Full-time
- Hybrid work
- Travel
- Annual leave
- Employee assistance programme
12d
Exams and Assessment Officer
Outwood Grange Academies Trust —Cleveland
- £28,598 a year
- Full-time
- School
- Free parking
- Employee assistance programme
10d
Care Experienced Student Support Officer
Middlesbrough College —Middlesbrough
- £29,267.94 - £31,194.00 a year
- Call to connect
- English
- Communication skills
- Annual leave
- Employee assistance programme
Security Officer
Vigilant Security —Darlington
- £13.06 an hour
- Full-time
- Hospitality
- Customer service
- Communication skills
- Annual leave
Quick apply
14d
Additional Learning Support Coach
Hays Travel —Sunderland
- Childcare
- Communication skills
- Time management
- Employee discount

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welfare officer jobs near hartlepool, dur

Resident Welfare Officer

Mears Group -
Redcar

Apply Now

Job details

Permanent
Up to £29,856.80 a year
3 days ago

Benefits

Company car
Annual leave
Employee discount
Paid volunteer time

Qualifications

Driving Licence
Microsoft Office
Organisational skills
IT
Communication skills
Time management

Full job description

Annual salary: up to £29,856.80

REQ0038360

Contract Type:

Permanent

Business Area:

Housing Management

Location:

Redcar

Annual salary: up to £29,856.80

Resident Welfare Officer

Location: Redcar/Cleveland/Stockton and Hartlepool – Field based

Salary up to £29,856.80 per annum plus a £3,500 car allowance

Contract: Full time, Permanent, 40 hours per week, Monday to Friday, 8.30am – 5pm. Expected to be on patch by 8.30am

Exception to take part in the OOH rota. 1 in 7 weeks covering Monday to Monday

About the Role

Mears Housing Management is seeking a Resident Welfare Officer to support the delivery of a new service designed to help vulnerable individuals avoid homelessness and transition into settled accommodation. This is a front-line role combining administrative, practical, and pastoral responsibilities. You will provide support to service users, helping them manage interim housing and access the resources they need to move forward. The role demands a balance of hands-on support and efficient case management, with a strong focus on safeguarding and service delivery.

Manage your own diary and property portfolio
Carry out property inspections
Raise work orders for repairs (including void properties) and follow up on completed work
Balance administrative responsibilities with direct support work
Maintain regular contact with service users through face-to-face visits and telephone calls
Encourage engagement with appointments and support services
Support service users with health, finances, repairs, and the move-on process
Assist with appointments and referrals, including providing fallback support where necessary
Help service users find and secure appropriate accommodation
Arrange food parcels and ensure access to essential resources
Assess individual and family needs and identify appropriate support packages to maintain independence
Contribute to a front-line team supporting vulnerable individuals, including those affected by homelessness, drug misuse, mental health challenges, trafficking, and offending histories
Incident reporting where welfare concerns occur and identify any safeguarding issues
Clean void properties to turn around

Role Criteria:

Demonstrable experience in a similar role within housing, support, or welfare services
Strong communication skills with both clients and colleagues
Ability to manage conflict and challenging situations effectively
Proficiency in Microsoft Office and general IT competence
Ability to work independently and use your own initiative
Good understanding of local support services and housing pathways
Strong focus on safeguarding
Strong time management and ability to balance competing priorities
A full UK Driving Licence (essential for travel between properties and appointments)
Naturally supportive, trustworthy, empathetic, and patient approach
Resilience, teamwork
Strong organisational skills and attention to detail
Flexible to travel across The North East where required

Benefits we can offer you

25 days annual leave plus bank holidays
Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!
Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment.
Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more
Family friendly policies
Company Car-for both work and personal use, Fuel Card and PPE

To drive a Mears vehicle, you must be aged over 21 have held your license over 3 months and have less than 9 points.

As part of the recruitment process for this role, we will carry out a Background, Identity, Security clearance & BPSS check. For these checks to be completed, we will require from you the relevant identification, including Proof of Address, References, a valid passport and proof that you have lived in the UK for the last 5 years.

Apply below or to discuss your application further; contact:

Beth Dunford ([email protected])

If you need any help with your application process, we are here to support you. We will be accessible every step of the way.

At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all.

We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers.

In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.

Apply Now

Refine Your Search

welfare officer jobs in hartlepool, dur

Resident Welfare Officer

HR Officer

Safeguarding & Welfare Officer

Bank Forensic Healthcare Professional – Cleveland

Support Officer

Forensic Healthcare Professional – Durham BANK

Forensic Healthcare Professional - Durham

Attendance & Pastoral Support Officer

Active Libraries Engagement Officer

People & Culture Officer

Recruitment Officer

Safeguarding Support Officer

Student Wellbeing Practitioner

Assistant Student Support Officer

Assessment Delivery Officer

Veteran Liaison Support Officer (VLSO) Cumbria, Northumberland, Tyne & Wear

Exams and Assessment Officer

Care Experienced Student Support Officer

Security Officer

Additional Learning Support Coach

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