Patient services manager Work, Jobs in Harwell, Oxf (with Salaries)

People and Patient Manager
Dr Kenyon & Partners —Oxford
- £16.50 - £19.40 an hour
- Full-time
- Management
- GP surgery experience
- Supervising experience
Quick apply
6d
MCA DoLs Assessor
NHS Thames Valley Integrated Care Board —Oxford
- £49,387 - £56,515 a year
- Full-time
6d
Head of Complex Care Commissioning
NHS Thames Valley Integrated Care Board —Oxford
- £79,504 - £91,609 a year
- Full-time
6d
Quality Improvement Lead
Principal Medical Limited —Bicester
- £50,000 - £55,000 a year
- Full-time
- Microsoft Word
- Management
- Microsoft Office
- Free parking
- Sick pay
Quick apply
7d
Manager - Patient Experience Data
IQVIA —Reading
- Full-time
- Remote
- Project management
- IT
- Time management
2d
Facilities Manager
Immunocore —Oxford
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Food & Environmental Services Manager – Temporary Full-Time
Arnprior Regional Health —Grove
- £99,274.50 - £111,072.00 a year
- Temporary
- Food service
- Leadership
7d
Medical Receptionist
Burford Surgery —Burford
- Overtime
- Customer service
- GP surgery experience
- English
- Annual leave
- Employee discount
Quick apply
6h
Cancer Performance & Improvement Manager
Buckinghamshire Healthcare NHS Trust —High Wycombe
- £49,387 - £56,515 a year
- Full-time
- Annual leave
20h
Manager R&D Labs (CNAP)
Convatec —Abingdon
- Full-time
- Doctoral degree
- Engineering
- In-person
Head of AACCC - Neighbourhood Delivery
NHS Thames Valley Integrated Care Board —Oxford
- £79,504 - £91,609 a year
- Full-time
- Leadership
- Communication skills
7d
Territory Manager, Vascular Access Management (VAM) - South West
BD —Winnersh
- £43,300 - £66,025 a year
- Sales
- Organisational skills
- IT
Receptionist
Bupa Dental Care —Wantage
- Customer service
- In-person
- Communication skills
- Employee assistance programme
- Employee discount
9h
Complex Care Manager
NHS Thames Valley Integrated Care Board —Oxford
- £49,387 - £56,515 a year
- Full-time
- Travel
- Hospice
6d
Patient Flow Facilitator
Hampshire Hospitals NHS Foundation Trust —Basingstoke
- £28,392 - £31,157 a year
- Full-time
- Communication skills
Research Facilitator
Hampshire Hospitals NHS Foundation Trust —Basingstoke
- £32,073 - £39,043 a year
- Part-time
11d
Lifecycle Project Manager
Serco Group —High Wycombe
- £60,000 - £65,000 a year
- Full-time
- Project management
- No degree
- Communication skills
- Employee assistance programme
Primary Care Network (PCN) Manager
Wokingham North PCN Ltd —Reading
- £49,000 - £55,000 a year
- Part-time
- Hybrid work
- Management
- Analysis skills
- Human resources
Quick apply
6d
Oxford Cancer Operations Manager
University of Oxford —Oxford
- £39,424 - £47,779 a year
- Full-time
- Administrative experience
- Project management
- Communication skills
- Annual leave
Pharmacy Support Manager
Montu UK —Winnersh
- £55,000 - £60,000 a year
- Full-time
- Organisational skills
11d

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patient services manager jobs near harwell, oxf

People and Patient Manager

Dr Kenyon & Partners
Oxford

Quick apply

Job details

Full-time
£16.50 - £19.40 an hour
6 days ago

Benefits

Cycle to work scheme
Free flu jabs
Company pension

Qualifications

Management
GP surgery experience
GCSE
Supervising experience
Human resources

Full job description

Overview
The Beaumont Elms Practice is looking for a People and Patient Manager to own the our HR procedures and patient communication. Each day looks different and, as an ever-growing practice with around 24,000 patients, we need an extra pair of hands to manage the workload that comes with this! Our friendly team is made up of around 80 people, some of which have worked for us for 40 years.

As part of the senior leadership team, the People and Patient manager would be expected to input on new strategies, and direction for the practice. Along with the Operations Manager and Practice Manager, the postholder would assist with any same day issues and provide direction and leadership within the practice.

Duties

People Manager

The postholder will be responsible for the HR processes of the practice from start to end. The key tasks are:

Complete management of the onboarding process
Management of the leaving process, working with the Operations Manager to offboard employees
Submitting monthly employee data to NHS England
Deal with any ad-hoc HR queries.
Management of the payroll process, including processing overtime claims and submitting payroll each month.
Serve as the primary point of contact for employee concerns, conflict resolution, and workplace investigations.
Owning the disciplinary and sickness processes, providing advice to managers and accompanying them to meetings where needed.
Manage employee records and HR reporting with accuracy and confidentiality.
Work with the Compliance Lead to update policies, in line with UK employment law and best practice.
Manage holiday entitlement
Oversee the appraisals for the practice
Manage e-learning and training for the practice, looking out for grants and
Manage employee benefit schemes, like the cycle to work scheme
Answer any questions regarding the pension scheme, working with payroll to ensure forms are completed correctly.
Administration of Practice Index, our employee site.

Patient Manager
The postholder will be responsible for high level correspondence with patients. This includes, but is not limited to:

Writing patient communications which require management level responses
Answer and log complaints, investigating and driving change where need be
Work with the Reception Manager and Partners to support the implementation of new policies, technologies, and service improvements
Suggest and strategies improvements to service and care
Be the face for any patients who may wish to speak to management.
Support conflict resolution and manage sensitive conversations with professionalism.
Participate in audits, quality improvement initiatives, and risk assessments
Managing the Google account for the practice and responding to reviews
Assisting with patient projects, like the Out of Area scheme
Managing the patient communications, like patient leaflet

The duties listed are not exhaustive and may change over time to meet the needs of the service.

Experience

Essential criteria

Proven experience in an HR Manager or HR Assistant role
Strong knowledge of UK employment law.

Desirable criteria

Experience within a GP Practice.
Experience with EMIS
Experience working in a highly regulated industry

Qualifications

Essential criteria

GCSE grade A to C in English and Maths, or equivalent.

Desirable criteria

· Have or working towards a CIPD level 3

Pay: £16.50-£19.40 per hour

Benefits:

Company pension
Cycle to work scheme
Free flu jabs

Work Location: In person

Quick apply

Refine Your Search

patient services manager jobs in harwell, oxf

People and Patient Manager

MCA DoLs Assessor

Head of Complex Care Commissioning

Quality Improvement Lead

Manager - Patient Experience Data

Facilities Manager

Food & Environmental Services Manager – Temporary Full-Time

Medical Receptionist

Cancer Performance & Improvement Manager

Manager R&D Labs (CNAP)

Head of AACCC - Neighbourhood Delivery

Territory Manager, Vascular Access Management (VAM) - South West

Receptionist

Complex Care Manager

Patient Flow Facilitator

Research Facilitator

Lifecycle Project Manager

Primary Care Network (PCN) Manager

Oxford Cancer Operations Manager

Pharmacy Support Manager

I want to receive the latest job alerts for patient services manager in harwell, oxf

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