Site agent Work, Jobs in Harwell, Oxf (with Salaries)

Patient Contact Centre Agent
Oxford University Hospitals NHS Foundation Trust —Oxford
- £25,760 - £27,476 a year
- Full-time
- Hybrid work
- Databases
- Free parking
1d
Field Agent
Conexus Recovery and Field Services —Reading
- Up to £30,853.80 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Business
- Annual leave
Quick apply
Apprentice Freight Operations Co-ordinator
500 Logistics Limited —Thatcham
- £8.00 - £12.71 an hour
- Full-time
- Microsoft Word
- English
- In-person
- Free parking
Quick apply
5d
Customer Service Agent
Thames Water Utilites —Arborfield
- From £25,694 a year
- 8 hour shift
- IT
- Communication skills
Customer Services Advisor
Oak Furnitureland —Swindon
- £26,436.80 a year
- Full-time
- Microsoft Word
- Communication skills
- Free parking
- Employee assistance programme
Motorcycle Dismantler/Technician
ASM Auto Recyling —Thame
- £27,500 - £29,500 a year
- Overtime
- Maintenance
- Forklift
- Welding
- Employee discount
Quick apply
Assistant Tree Officer
SouthOxfordshireAndVale —Abingdon
- £33,565 - £39,271 a year
- Flexible schedule
Quick apply
2d
Production Technician
Baxter —Oxford
- £27,000 a year
- Full-time
- Computer literacy
- Organisational skills
- Manufacturing
Releaser, QA
Baxter —Oxford
- Full-time
- Quality control
- Annual leave
14d
Sales Negotiator
JCP Estate Agents —Oxford
- £25,000.00 - £52,867.08 a year
- Full-time
- Sales
- Administrative experience
- In-person
- Free parking
Quick apply
13d
Area Manager
Churchill Retirement PLC —Reading
- Full-time
- Remote
- Customer service
- English
- Microsoft Office
- Annual leave
- Employee assistance programme
Hotel Investment and Acquisitions Analyst
Signet Collection - Head Office —Newbury
- £40,000 - £50,000 a year
- Full-time
- Microsoft Powerpoint
- Hotel
- Travel
- Free parking
- Employee assistance programme
Quick apply
11d
Air Tightness Tester - Wokingham
Air Leakage Testing Ltd —Wokingham
- £28,000 - £33,000 a year
- Overtime
- Microsoft Word
- Microsoft Outlook
- Up to 50% travel
- Flexible schedule
Quick apply
8d
Buyer
GGR Group —Aylesbury
- From £33,000 a year
- Full-time
- Computer skills
- In-person
- Communication skills
Quick apply
5d
AI Consultant
CPS —Reading
- £55,000 - £70,000 a year
- Weekend availability
- Hybrid work
- Mentoring
- SharePoint
- AI
- Free parking
- Employee discount
Quick apply
Site Agent
M Group —Reading
- £60,000 - £65,000 a year
- Management
- Engineering
- Project management
- Annual leave
- Employee assistance programme
Self Employed Group Exercise Instructor
Leisure Solutions Community Trust —Oxford
- Weekend availability
- Business development
- Communication skills
Facilities Officer
Principal Medical Limited —Bicester
- £32,000 - £37,000 a year
- Full-time
- Continuous improvement
- Organisational skills
- Communication skills
- Free parking
Quick apply
13d
Head of Engineering (Hybrid)
Automation Consultants Ltd —Reading
- £110,000 - £120,000 a year
- Hybrid work
- Computer Science
- AWS
- Team management
- Annual leave
- Flexible schedule
Bookkeeper -Full Time
The Crop Candle Company Ltd —Henley on Thames
- From £35,000 a year
- Full-time
- Hybrid work
Quick apply
6d

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Patient Contact Centre Agent

Oxford University Hospitals NHS Foundation Trust -
Oxford

Apply Now

Job details

Full-time
£25,760 - £27,476 a year
1 day ago

Benefits

Free parking

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Patient appointment coordination
Patient service
Databases
Appointment booking and call handling
Electronic patient record systems
Patient record updating

Full job description

PREVIOUS APPLICANTS NEED NOT APPLY

Can you communicate clearly and effectively? Do you enjoy working as part of a team that takes pride in managing a wide range of enquiries by telephone and email? If so, we would love to hear from you.

As a member of the team, you will support patients, their representatives and healthcare professionals with queries relating to appointments and attending one of our four hospital sites. Previous NHS experience would be an advantage, but it is not essential, as full training will be provided. Initially, the role will be office-based, with the possibility of hybrid working once you are fully trained.

We are based at Unipart and work Monday to Friday. There is no weekend or bank holiday working. Free parking is available on site, along with a restaurant area.

No uniform is required; however, staff are expected to wear smart casual clothing when working in the office.

Hybrid working is available once all training has been successfully completed. All training will be delivered on site at Unipart.

To book, reschedule, or cancel appointments for patients in line with clinic rules and any additional guidelines issued from the relevant specialism.

To be responsive to patient preferences regarding the date and time of appointments wherever possible

To utilise appropriate databases such as Clinic Rules and the PCC Directory to ensure adherence to scheduling guidance from each respective service. To follow all emails from PCC Managers providing additional guidance either of a permanent or temporary nature affecting the booking, cancelling or rescheduling of appointments.

To update patient demographics on the Electronic Patient Record (EPR) to ensure accurate data quality

To utilise the e-Referral System (eRS) to locate and identify patient’s referral from GP Practices and to check patient demographics, and deal appropriately.

To deal with patient enquiries in a sympathetic and effective manner ensuring they receive a full explanation and response. Due to the nature of some calls, they will require high levels of concentration and understanding to ensure that all enquiries are completed according to departmental procedures and within set quality standards

Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research. The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury. For more information on OUH please view OUH At a Glance by OUHospitals - Issuu

Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community.

We call this Delivering Compassionate Excellence and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence.

These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via the OUH YouTube channel .

To book, reschedule, or cancel appointments for patients in line with clinic rules and any additional guidelines issued from the relevant specialism.

To be responsive to patient preferences regarding the date and time of appointments wherever possible

To utilise appropriate databases such as Clinic Rules and the PCC Directory to ensure adherence to scheduling guidance from each respective service. To follow all emails from PCC Managers providing additional guidance either of a permanent or temporary nature affecting the booking, cancelling or rescheduling of appointments.

To update patient demographics on the Electronic Patient Record (EPR) to ensure accurate data quality

To utilise the e-Referral System (eRS) to locate and identify patient’s referral from GP Practices and to check patient demographics, and deal appropriately.

To deal with patient enquiries in a sympathetic and effective manner ensuring they receive a full explanation and response. Due to the nature of some calls, they will require high levels of concentration and understanding to ensure that all enquiries are completed according to departmental procedures and within set quality standards

Apply Now

Refine Your Search

site agent jobs in harwell, oxf

Patient Contact Centre Agent

Field Agent

Apprentice Freight Operations Co-ordinator

Customer Service Agent

Customer Services Advisor

Motorcycle Dismantler/Technician

Assistant Tree Officer

Production Technician

Releaser, QA

Sales Negotiator

Area Manager

Hotel Investment and Acquisitions Analyst

Air Tightness Tester - Wokingham

Buyer

AI Consultant

Site Agent

Self Employed Group Exercise Instructor

Facilities Officer

Head of Engineering (Hybrid)

Bookkeeper -Full Time

I want to receive the latest job alerts for site agent in harwell, oxf

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