Guest experience manager Work, Jobs in Harwich, Ess (with Salaries)

General Manager (PHGM)
Park Holidays UK —Harwich
- £60,000 a year
- Weekend availability
- Microsoft Word
- Computer literacy
- Training & development
- Employee assistance programme
- Employee discount
1d
Holiday Sales - Owner and Guest Experience Manager - HS1
Parkdean Resorts —Clacton-on-Sea
- £34,029 a year
- Weekend availability
- Recruiting
- Training & development
- Communication skills
- Store discount
- Employee assistance programme
Quick apply
16h
Duty Manager
Belstead brook hotel —Ipswich
- £26,000 - £30,000 a year
- Weekend availability
- Hotel
- Supervising experience
- Human resources
Quick apply
Sports and Leisure - Activity and Leisure Assistant - AT3
Parkdean Resorts —Clacton-on-Sea
- £12.71 an hour
- Weekend availability
- Customer service
- First Aid Certification
- Guest services
- Store discount
- Employee assistance programme
Quick apply
Hotel Manager
easyHotel —Ipswich
- Full-time
- Hotel
- Budgeting
- Employee assistance programme
- Employee discount
Quick apply
General Manager
Martello Lounge —Clacton-on-Sea
- £37,000 - £44,500 a year
- Overtime
- Hospitality
- Bar
- Casual dining restaurant
- Employee discount
Quick apply
Night Support Team Leader
PGL Travel —Woodbridge
- £15.33 an hour
- Night shift
- Experience working with children
- Team management
- Guest services
- Annual leave
- Employee assistance programme
23h
Training & Development Coordinator
Fred. Olsen —Ipswich
- Part-time
- Microsoft Powerpoint
- Customer service
- Research
- Employee discount
12d
Operations Manager
The Hotel Folk —Aldeburgh
- Up to £40,000 a year
- Full-time
- Hotel
- Annual leave
- Employee assistance programme
Spa Host
Ufford Park Resort —Woodbridge
- £12.96 an hour
- Part-time
- Customer service
- Hotel
- Computer skills
- Free parking
- Health & wellbeing programme
Quick apply
General Manager
The Hotel Folk —Aldeburgh
- Full-time
- Hotel
- Leadership
- Employee assistance programme
- Employee discount
General Manager
Midgar Coffee —Ipswich
- £32,000 - £34,000 a year
- Full-time
- Sales
- Customer service
- Restaurant management
- Store discount
- Employee discount
Quick apply
7d
Assistant Manager
No name bar and games —Colchester
- From £27,000 a year
- Weekend availability
- Hospitality
- Management
- Customer service
Quick apply
General Manager
Popeyes UK —Clacton-on-Sea
- £38,000 - £44,000 a year
- Full-time
- Sales
- Restaurant management
- Recruiting
- Employee discount
- Referral programme
Quick apply
Part Time General Theatre Technician
Potters Resorts - Five Lakes —Maldon
- £13.28 an hour
- Part-time
- Resort
Quick apply
Seasonal Sales Assistant
Lush —Ipswich
- £13.45 an hour
- Part-time
- Customer service
- School
- Employee assistance programme
- Employee discount
Quick apply
Senior Project Manager
Fred. Olsen —Ipswich
- Full-time
- PMP
- Communication skills
- Employee discount
HR Manager
Potters Resorts - Five Lakes —Maldon
- £45,000 - £50,000 a year
- Weekend availability
- Hospitality
- Management
- Microsoft Office
- Free parking
- Employee discount
Quick apply
14d
Breakfast Manager
Ufford Park Resort —Woodbridge
- Full-time
- Bar
- Microsoft Excel
- Sales
- Free parking
- Health & wellbeing programme
Quick apply
Team Member
Pizza Hut —Ipswich
- £12.71 an hour
- Full-time
- Customer service
- Cleaning
- Restaurant
- Annual leave
- Employee assistance programme
Quick apply

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General Manager (PHGM)

Park Holidays UK -
Harwich

Apply Now

Job details

Permanent | Full-time
£60,000 a year
1 day ago

Benefits

Company pension
Discounted gym membership
Employee assistance programme
Employee discount
Life insurance
Referral programme

Qualifications

Microsoft Word
Computer literacy
Email software
Performance management
Training & development
Leadership
Team motivation leadership
Hospitality management

Full job description

Compensation: £60,000 pa
Weekly Hours: 43

Looking for a rewarding career in the holiday park industry? Park Holidays UK is one of the leading holiday park operators, offering exciting opportunities in a fun and dynamic environment. Whether you're passionate about customer service, hospitality, or outdoor adventures, we have a role for you. Join our team and be part of creating unforgettable holiday experiences!

Overview

We are seeking a dynamic and experienced General Manager to oversee the day-to-day operations of our holiday park. In this pivotal role, you will lead a diverse team, ensure high standards of customer service, and focus on driving financial growth. If you are passionate about hospitality and thrive in a fast-paced, seasonal environment, this is the perfect opportunity to showcase your leadership and operational expertise.

Job Duties

Oversee all aspects of the park's operation, including accommodation, facilities, and grounds, ensuring smooth daily running and adherence to safety and quality standards.
Ensure guests receive a high standard of service, promoting repeat business and positive reviews.
Recruit, train, and develop park staff, creating a motivated and high-performing team culture.
Develop and execute strategies to drive park occupancy, boost revenue, and maximise profitability.
Monitor and manage the park's budget, ensuring financial goals are met, and optimising resources for operational efficiency.
Address any issues related to park facilities or guest experience, working quickly to resolve problems and maintain standards.
Stay up to date with industry regulations and legal requirements to ensure the park is fully compliant.
Plan and prioritise work for individual team members or departments to meet annual park targets, maximising the efficient use of resources.
Track and apply key performance indicators (KPIs) to monitor and improve park performance.
Investigate and resolve operational issues such as equipment breakdowns or facility disruptions, ensuring swift and safe solutions.
Tailor communication to suit the target audience, ensuring clarity in one-on-one and team discussions.
Build high-performance teams through clear communication and strong leadership, promoting collaboration and shared goals.
Foster a learning and development culture, encouraging team growth and professional development.

Requirements

Proven experience in a similar managerial role, preferably within the hospitality, leisure, or holiday park industry.
Strong leadership skills, with a proven track record in managing and developing teams.
Excellent customer service skills, with a commitment to ensuring guest satisfaction.
Previous experience in holiday parks is highly advantageous, along with knowledge of relevant industry trends and regulations.
Strong interpersonal skills, able to build relationships with customers, staff, and stakeholders.
Ability to work well under pressure, make sound decisions, and prioritise tasks effectively.
Good knowledge of relevant IT systems, including Microsoft Word, Excel, and email.
Adaptable to the seasonal nature of the business, with availability to work weekends and holidays.
This role is subject to a Basic Disclosure and Barring Service (DBS) check

At Park Holidays UK, you'll be part of an industry-leading organisation where you'll be challenged, inspired, rewarded, and empowered to grow. We pride ourselves on placing a high value on our team members — it’s one of the key things that sets us apart.

We’ll encourage you to bring your best every day, offering exciting opportunities, meaningful work, a supportive and collaborative environment, and plenty of room for professional development.

Employee Benefits at Park Holidays UK include:

Generous discount on holidays across our parks
Discount at all restaurants on park for you and your family
Life Insurance coverage, including a 24/7 digital GP and funeral concierge service for you and your family.
Free premium eye test voucher
Comprehensive Employee Assistance Programme offering counselling, retail discounts, and more.
Discounted gym memberships
Employee referral scheme
Sales referral scheme
Free expert mortgage advice
Company pension scheme

IND1

Apply Now

Refine Your Search

guest experience manager jobs in harwich, ess

General Manager (PHGM)

Holiday Sales - Owner and Guest Experience Manager - HS1

Duty Manager

Sports and Leisure - Activity and Leisure Assistant - AT3

Hotel Manager

General Manager

Night Support Team Leader

Training & Development Coordinator

Operations Manager

Spa Host

General Manager

General Manager

Assistant Manager

General Manager

Part Time General Theatre Technician

Seasonal Sales Assistant

Senior Project Manager

HR Manager

Breakfast Manager

Team Member

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