Operations coordinator Work, Jobs in Harwich, Ess (with Salaries)

Transshipment Operations Coordinator
Uniserve (U K) Ltd —Felixstowe
- Full-time
- Microsoft Word
- Continuous improvement
- Organisational skills
- Free parking
- Referral programme
Quick apply
13d
Operations Coordinator
Sarah's Carers —Melton
- £15 an hour
- Full-time
- Google Suite
- Computer literacy
- Administrative experience
- Health & wellbeing programme
Quick apply
3d
Compliance and System Coordinator
Sekura Global —Colchester
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
Quick apply
Commercial Project Coordinator
UK Plumbing Supplies Limited —Ipswich
- £27,000 - £35,000 a year
- Full-time
- AutoCAD
- Travel
- Organisational skills
Quick apply
13d
Planning Coordinator
Milbank Concrete Products —Earls Colne
- Full-time
- Continuous improvement
- Organisational skills
- In-person
- Annual leave
Quick apply
3d

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Transshipment Operations Coordinator

Uniserve (U K) Ltd -
Felixstowe

Quick apply

Job details

Full-time
13 days ago

Benefits

Free parking
Free flu jabs
Company pension
Referral programme
On-site parking

Qualifications

Microsoft Word
Report writing
Report generation
Stakeholder liaison
Logistics
Microsoft Office Suite
Complaint handling
Continuous improvement
Organisational skills
Relationship management
Customer interaction
Supply chain customer service
Time management

Full job description

James Kemball part of the GB Global Group is seeking an organised and proactive Transshipment Operations Coordinator to join our Felixstowe-based operation. This role is responsible for providing administrative support to the Transshipment Team, ensuring the smooth planning, coordination, and execution of transshipment activities.

What you'll be doing:

Provide administrative support to the Transshipment Team and wider operations department.
Work closely with the Transshipment Yard Supervisor to coordinate daily workloads and operational priorities.
Assist with forecasting future volumes and resource requirements based on customer demand and operational trends.
Monitor and maintain accurate operational records and reporting.
Process and manage customer requests, bookings, and related documentation.
Track container movements and ensure all system updates are completed accurately and in a timely manner.
Manage operational exceptions, including:
Late collections
Missed bookings
Customer queries and complaints
Documentation discrepancies
Liaise with customers, hauliers, depot teams, and operational staff to ensure efficient service delivery.
Assist in onboarding new customers and suppliers, ensuring a smooth transition into operational processes and systems, working closely with the Commercial Lead to achieve this goal.
Act as a key point of contact for customers and suppliers, ensuring effective communication, issue resolution, and ongoing relationship development.
Build and maintain strong working relationships with customers, suppliers, hauliers, depot operators, and other key stakeholders to support service excellence and operational efficiency.
Produce daily, weekly, and monthly reports as required.
Investigate and resolve operational issues while escalating concerns where necessary.
Support continuous improvement initiatives by identifying process efficiencies and service enhancements.
Ensure compliance with company procedures, customer requirements, and health and safety policies.

What you'll bring:

Minimum 2 year of experience within the shipping, logistics, transport, haulage, port, or container industry. Transshipment experience would be advantageous.
Knowledge of container movements, haulage operations, and supply chain processes.
Experience using transport management, depot management, or logistics software systems.
Strong organisational and time management skills.
Competent in Microsoft Office applications, particularly Excel, Outlook, and Word.
Ability to prioritise tasks and work under pressure in a fast-paced environment.
Strong problem-solving and decision-making skill
Accuracy of operational records and system updates.
Effective management of operational exceptions.
Timely completion of reports and administrative tasks.
Customer service and response times.
Support of workload planning and forecasting activities.
Contribution to operational efficiency and service levels.

Benefits:

Joining our team means you'll not only enjoy a competitive salary and annual reviews, but also some pretty awesome perks:

Competitive Salary: We value your skills and commitment.
Discretionary Bonus: Because your hard work deserves to be rewarded.
Pension Scheme: We've got your future covered.
Annual Salary Review: Your growth matters to us.
Free Eye Test and up to £69 Vouchers towards Glasses: Taking care of your vision.
Interest-Free Company Loan: We're here to support you.
Free On-Site Parking: Convenient and hassle-free.
Referral Bonus £750: Spread the word and earn some extra cash.
Care First Lifestyle Programme: Because your well-being matters.
Flu Jabs Annually: Stay healthy, on us.
Group Life Policy: We've got you covered.
Electric Vehicle Charging Points at Work: Embrace sustainable transport
Flexible Career Pathway: Grow with us!
Supply Chain Academy: We create, deliver and manage learning that strengthens our organisation and the wider supply chain.
Enhanced Holiday Scheme: we believe loyalty should be rewarded.
Apprenticeships: Earn while you learn we offer apprenticeships that build talent in vital areas like technology, people, finance, operations and much more.
Private Health Care: We are committed to your wellbeing.

At Uniserve we do amazing things. We are at the forefront of change, leading the transformation of the logistics and global trade management market. We have big ideas that push the boundaries and heaps of ambition that means we deliver on our promises time and again. People are the backbone of our business and the key to our continued success which is why we invest in training and development at all levels.

Work Location: In person

Quick apply

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operations coordinator jobs in harwich, ess

Transshipment Operations Coordinator