Attendance officer Work, Jobs in Harworth, Ntt (with Salaries)

SALES & COMMERICAL PROCESS OFFICER
Voestalpine AG —Harworth
- Full-time
- Sales
- Customer service
- Microsoft Office
- Annual leave
- Employee assistance programme
8d
Learner Employability and Stakeholder Coordinator
National Infrastructure Solutions —Doncaster
- £34,000 - £50,000 a year
- Full-time
- Supervising experience
- Project management
- Organisational skills
Quick apply
3d
Safeguarding and Attendance Officer
Outwood Grange Academies Trust —Scunthorpe
- £22,328.79 - £23,071.00 a year
- Full-time
- Driving
- School
- Free parking
- Employee assistance programme
1d
Attendance and Pastoral Officer
Rotherham Metropolitan Borough Council —Doncaster
- £17,854 - £28,142 a year
- Part-time
- School
2d
Cluster People Officer
INOVA Multi-Academy Trust —Sheffield
- £30,024 - £32,597 a year
- Full-time
- Human resources
- Data entry
- In-person
- Free parking
- Store discount
Quick apply
1d
Service Manager
Hope Community Services —Worksop
- £34,000 a year
- Full-time
- Microsoft Outlook
- Computer literacy
- Contracts
Quick apply
14d
EWO/Attendance Manager - Maternity Cover
Outwood Grange Academies Trust —Doncaster
- £31,591.48 a year
- Full-time
- School
- Free parking
- Employee assistance programme
Digital Services Roles
Rotherham Metropolitan Borough Council —Rotherham
- £35,412 - £46,142 a year
- Full-time
- Hybrid work
- Azure
- Microsoft Office
- SQL
15h
Tenancy Sustainment Officer
Action Housing & Support —Chesterfield
- £23,858.60 - £25,055.00 a year
- Full-time
- Microsoft Office
- Organisational skills
- IT
- Free parking
- Annual leave
Quick apply
1d
Student Engagement & Development Officer
University of Sheffield —Sheffield
- £32,080 - £36,636 a year
- Weekend availability
- Hybrid work
- Customer service
- Bachelor's degree
- No degree
- Annual leave
- Employee discount
8d
Housing Officer (Casework & Prevention)
Barnsley Metropolitan Borough Council —Barnsley
- £35,412 - £38,220 a year
- Full-time
- English
- Communication skills
- Employee discount
- Flexible schedule
1d
Student Registry Support Assistants (x8)
University of Sheffield —Sheffield
- £23,742 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Annual leave
- Employee discount
4d
Yorkshire and the Humber Probation Service - Senior Admin Officer in Estates Hub
HM Prison & Probation Service —Barnsley
- £20,001 - £33,549 a year
- Part-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee discount
14d
Membership & Rackets Sports Officer
Hallamshire Tennis Squash Club Limited —Sheffield
- From £14.05 an hour
- Weekend availability
- Microsoft Office
- Administrative experience
- Business development
- Free parking
Quick apply
10d
Reporting and Offender Manager
Home Office —Sheffield
- £32,110 - £33,073 a year
- Part-time
- Presentation skills
- Driving
- Communication skills
- Annual leave
3d
Female Concierge Officer Sheffield
StrongGuard Security UK LTD —Sheffield
- From £12.71 an hour
- Overtime
- Customer service
- English
- First Aid Certification
- Free parking
- Employee assistance programme
Quick apply
Electrical Tutor - South Yorkshire
The JTL Group —Rotherham
- Up to £45,000 a year
- Full-time
- IT
- Communication skills
- Annual leave
- Employee assistance programme
Social Motion and Video Graphics Designer
Department for Work and Pensions —Sheffield
- £45,072 a year
- Overtime
- Hybrid work
- Presentation skills
- Marketing
- Annual leave
- Employee assistance programme
3d

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Learner Employability and Stakeholder Coordinator
National Infrastructure Solutions —Doncaster
Working across local communities, the postholder will build and maintain strong relationships with referral partners, community organisations, local authorities…
£34,000 - £50,000 a year
Quick apply
3d
Employability Engagement Leader
The Manchester College —Manchester
Successfully candidate must have access to a car for work and full driving licence. At least a GSCE or level 2 in literacy or numeracy (or equivalent).
£28,373 - £36,000 a year

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SALES & COMMERICAL PROCESS OFFICER

Voestalpine AG -
Harworth

Apply Now

Job details

Full-time
8 days ago

Benefits

Cycle to work scheme
Annual leave
Company pension
Employee assistance programme
Employee discount
Life insurance
Referral programme

Qualifications

Sales
Customer service
Supply chain
Microsoft Office
Continuous improvement
Leadership
Communication skills
Time management

Full job description

Job-ID: V000012153
Location: Harworth
Working Hours: Full-time
Employee Referral Program: Metal Engineering Division

Introduction

We are the leading partner for turnouts, turnout components and fastening materials. The company manufactures switches, crossings and associated parts for track installation, ranging from individual products to completed assemblies for maintenance and major track renewals. It’s customers include all major operators of national rail infrastructure tramway and light railway systems in the UK and in the Republic of Ireland. In addition, voestalpine Turnout Technology UK Ltd. provide tailor made engineering, surveying and design for its customers.

Job description

As a Sales & Commercial Process Officer you are responsible for leading and managing the Sales & Commercial Processing Department, ensuring all customer enquiries and sales orders are handled accurately, professionally, and within agreed service level targets. The role is responsible for driving operational efficiency, maintaining KPI performance, improving customer satisfaction, and developing a high-performing customer-focused team. The successful candidate will ensure all customer enquiries receive a confirmed response date within 48 hours and that orders are processed accurately and efficiently while delivering an excellent customer experience throughout the sales process.

Key Responsibilities

Department Leadership & Team Management

Lead, manage, and support the Sales Order Processing team to achieve departmental objectives and KPI targets.
Develop a customer-focused culture that prioritises responsiveness, professionalism, and service excellence.
Conduct regular performance reviews, coaching, and training to improve team capability and engagement.
Monitor workloads and allocate resources effectively to meet operational demands.
Address performance issues promptly and implement improvement plans where required.
Final check and authorisation of application for payment in line with Schedule of Rates

Customer Service & Communication

Ensure all customer enquiries are acknowledged and responded to within the required 48-hour turnaround target.
Maintain high standards of customer communication across email, telephone, and internal systems.
Proactively manage customer expectations regarding delivery dates, lead times, and order updates.
Handle escalated customer issues and complaints professionally and efficiently.
Drive continuous improvement in customer satisfaction and service delivery.

Sales Order Processing & Operational Control

Ensure all sales orders are processed accurately, efficiently, and within agreed timelines.
Maintain high levels of attention to detail to minimise processing errors and customer disputes.
Monitor order status and ensure customers receive timely updates throughout the order lifecycle.
Work closely with Supply Chain Coordinator to ensure smooth order fulfilment.
Identify and implement process improvements to enhance efficiency and reduce delays.

KPI Management & Reporting

Manage and report on departmental KPIs, including:
48-hour enquiry turnaround performance
Order processing accuracy
Customer satisfaction levels
Order backlog management
Response and resolution times
Produce regular performance reports for senior management.
Analyse trends and identify opportunities for operational improvement.
Implement corrective actions where KPI performance falls below target.

Qualifications

Essential

Previous experience managing a sales processing, customer service, or order management team.
Strong customer service and stakeholder management skills.
Excellent organisational and time management abilities.
Proven experience managing KPIs and operational performance.
Strong communication and problem-solving skills.
High attention to detail and accuracy.
Ability to work under pressure and manage multiple priorities.
Proficient in Microsoft Office and ERP/order processing systems.

Desirable

Experience within manufacturing, distribution, or supply chain environments.
Knowledge of continuous improvement processes.
Experience implementing service standards or customer experience initiatives.

Personal Attributes

Customer-focused and solutions-driven.
Strong leadership and team development skills.
Professional and confident communicator.
Proactive and results-oriented.
Calm and decisive under pressure.
Highly organised with a continuous improvement mindset.

What we offer

Core Hours: 35.5hrs
- Mondays 0800 - 1600
- Tuesdays - Thursday 0800 - 1630
- Fridays 0800 - 1200
Annual Leave: 22 Days PLUS 10 Bank Holidays including Christmas Closure,
Breaks: Daily 30min Unpaid Lunch Break,
Bonuses: Eligible for 2 Annual Bonuses £500 Annual Profitability Attendance Based Bonus & £500 Operational Improvement Suggestion Reward Scheme,
Life Insurance: At 4 x Base Salary,
Company Pension: 5% Employee & 7.5% Employer Contribution,
Share scheme: Eligible to participate in the voestalpine Group Share scheme,
Access to an array of Employee Benefits and Discounts incl. Cycle to Work,
Access to Employee Assistance Program available 24/7, 365days per year,
Regular Training & Education.

All-round carefree package ("SOS International") for business trips
Barrier-free workplace
Beverages
Company cell phone
Company laptop
Company pension
EV charging station
Educational leave
Employee benefits
Employee bonuses
Employee participation
Mental health promotion
Parking space
Provision of hygiene resources
Regular employee survey
Regular staff appraisals
Structured onboarding
Training and education

All-round carefree package ("SOS International") for business trips; Barrier-free workplace; Beverages; Company cell phone; Company laptop; Company pension; EV charging station; Educational leave; Employee benefits; Employee bonuses; Employee participation; Mental health promotion; Parking space; Provision of hygiene resources; Regular employee survey; Regular staff appraisals; Structured onboarding; Training and education

Recruiter:
voestalpine Turnout Technology UK Limited
Elaine Wattam
07522549680

Apply Now

Refine Your Search

attendance officer jobs in harworth, ntt

SALES & COMMERICAL PROCESS OFFICER

Learner Employability and Stakeholder Coordinator

Safeguarding and Attendance Officer

Attendance and Pastoral Officer

Cluster People Officer

Service Manager

EWO/Attendance Manager - Maternity Cover

Digital Services Roles

Tenancy Sustainment Officer

Student Engagement & Development Officer

Housing Officer (Casework & Prevention)

Student Registry Support Assistants (x8)

Yorkshire and the Humber Probation Service - Senior Admin Officer in Estates Hub

Membership & Rackets Sports Officer

Reporting and Offender Manager

Female Concierge Officer Sheffield

Electrical Tutor - South Yorkshire

Social Motion and Video Graphics Designer

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