Team leader Work, Jobs in Hastings (with Salaries)

SME Retention Team Manager
AXA UK —Royal Tunbridge Wells
- Up to £50,000 a year
- Analysis skills
- Continuous improvement
- Financial services
- Annual leave
10d
Team Leader
Old Hastings House —Hastings
- From £14 an hour
- Part-time
- Management
- Supervising experience
- In-person
- Free parking
- Referral programme
Quick apply
AIGL Team Leader
PGL Travel —Hailsham
- £31,382.73 a year
- Customer service
- Organisational skills
- Time management
- Annual leave
- Employee assistance programme
5d
Facilities Service Desk Team leader (Maternity Cover) Full time
Poyntell —Cranbrook
- £32,000 - £34,000 a year
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Free parking
Quick apply
4d
Care Team Leader
The Agincare Group —Bexhill
- £14.36 an hour
- Weekend availability
- Leadership
- Referral programme
Quick apply
10d
Quality Lead
East Sussex College —Hastings
- £42,500 a year
- Full-time
- English
- IT
- Communication skills
- Annual leave
12d
Barista Maestro Team Leader
Costa Limited —Bexhill
- £13.75 - £14.75 an hour
- Part-time
- Fast casual restaurant
- Communication skills
- Free parking
- Employee discount
3d
Quality Assurance Insights and Improvement Lead
Hastings Direct —Bexhill
- Full-time
- Hybrid work
- Financial services
- AI
- Communication skills
- Annual leave
9d
Care Team Leader – Nights
Crystal Care Group —Bexhill
- £16.92 an hour
- Full-time
- Care plans
- Communication skills
- Paid training
- Referral programme
Service Team Leader
Morrisons —Eastbourne
- Annual leave
- Employee discount
Quick apply
12d
Senior Care Lead
Derwent Care Home —St Leonards-on-Sea
- £14 - £15 an hour
- Weekend availability
- Supervising experience
- In-person
- Care plans
- Free parking
Quick apply
12d
Team Leader [Signalling Maintenance] - Ashford Old Railway
Network Rail —Ashford
- From £48,420 a year
- Weekend availability
- Maintenance
11d
Customer Service Team Leader
Paddy Power —Eastbourne
- From £13.25 an hour
- Part-time
- Employee discount
- Sick pay
Food & Beverage Team Leader
National Trust —Robertsbridge
- £25,837.50 - £25,838.00 a year
- Weekend availability
- Café
- Free parking
- Employee assistance programme
6d
Catering Team Leader
PGL Travel —Hailsham
- £29,888.31 a year
- Leadership
- Annual leave
- Employee assistance programme
Team Leader- Nights
Atlas Copco Group —Eastbourne
- Night shift
- Management
- Microsoft Office
- In-person
2d
Team Leader
Home Bargains —Uckfield
- £32,032 - £35,032 a year
- Supervising experience
- Leadership
- Store discount
- Annual leave
Quick apply
13d
Team Leader (New Service) | Complex Needs| Eastbourne
South Downs Residential —Eastbourne
- From £15.25 an hour
- 8 hour shift
- Driving
- Organisational skills
- In-person
- Annual leave
- Life insurance
Quick apply
3d
SME Retention Team Manager
AXA —Royal Tunbridge Wells
- Up to £50,000 a year
- Analysis skills
- Continuous improvement
- Financial services
9d
Team Leader
Southern Coop —Wadhurst
- £13.72 an hour
- Part-time
- Employee assistance programme
- Employee discount

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SME Retention Team Manager

AXA UK -
Royal Tunbridge Wells

Apply Now

Job details

Up to £50,000 a year
10 days ago

Benefits

Annual leave
Paid volunteer time

Qualifications

Analysis skills
Continuous improvement
Relationship management
Financial services
Leadership
Communication skills

Full job description

About AXA:

AXA is a global leader in insurance and financial services, dedicated to helping customers protect what matters most to them. As the sixth-largest insurance company in the world, we provide a wide range of services, including health, car, home, and business insurance. We support millions of customers worldwide, helping them navigate life's uncertainties with confidence.

AXA Global Healthcare offers global healthcare support and protection to individuals and businesses in more than 200 countries, building on over 55 years of experience through its international hubs.

Job overview:

Are you a passionate leader with a drive for excellence? Join us as our SME Retention Team Manager, where you'll have the opportunity to shape the future of customer and intermediary success. In this pivotal role, you'll lead a dynamic team, inspiring greatness while delivering outstanding results that matter. You’ll drive retention performance, foster operational excellence, and develop talented colleagues—all within a culture focused on exceptional service and continuous improvement. If you're ready to make a meaningful impact and lead with purpose, we want to hear from you!

Key responsibilities:

Lead, coach, and develop a high-performing, inclusive team focused on exceptional customer and intermediary outcomes.
Foster a customer-first culture by building strong relationships, resolving complex issues, and enhancing satisfaction.
Achieve retention targets through proactive portfolio management, trend analysis, and continuous improvement initiatives.
Develop and maintain strong stakeholder relationships across functions to influence and deliver shared business goals.
Ensure compliance with policies, regulations, and governance standards, promoting a culture of risk awareness and accountability.
Monitor team performance against KPIs, drive process improvements, and ensure quality standards and operational controls are met.
Support colleague wellbeing, engagement, continuous learning, and talent development for future capability.
Provide accurate reporting and insights to inform decision-making and foster operational excellence.

Work arrangements:

At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work at least two days a week (40%) away from home, moving to three days a week (60%) in the future. Away from home means attending the office in Tunbridge Wells, visiting clients or attending industry events.

Your skills & experience:

Strong leadership, relationship management, communication, and analytical skills with a customer-focused mindset.
Proven experience managing client or intermediary relationships in insurance, IPMI, or financial services is preferred.
Successful track record leading and developing high-performing customer-facing teams.
Demonstrated ability to achieve retention, customer satisfaction, and commercial targets.
Skilled in coaching colleagues to enhance capability and performance.
Experienced in managing change and driving continuous improvement initiatives.
Adept at collaborating across multiple functions and regional teams.
Proficient in using MI and performance data to inform business decisions.

As a precondition of employment for this role, you must be eligible and authorised to work in the United Kingdom.

How to apply:

To apply, click on the ‘apply now’ button, you’ll then need to log in or create a profile to submit your CV. We’re proud to be an Equal Opportunities Employer and don’t discriminate against employees or potential employees based on protected characteristics. If you have a long-term condition or disability and require adjustments during the application or interview process, we’re proud to offer access to the AXA Accessibility Concierge. For our support, please send an email to [email protected].

We encourage you to apply for this opportunity as soon as possible, as we may close this advert earlier than the listed closing date.

#LI-Hybrid

#Health

Your benefits

Pay & Bonus

Annual pay review and performance-based bonus.

Private Medical Cover

Employer funded scheme available to all colleagues.

Annual Leave

25 to 28 days of holiday per year, plus bank holidays.

Wellbeing Initiatives

A wide range of services to support your physical, mental, and financial wellbeing.

Volunteering Leave

Three paid volunteering days (21 hours) per year.

Paid parental & carer's leave

26 weeks' maternity leave and 8 weeks' co-parent leave. 5 days' carer's leave for planned activities and unexpected emergencies.

Apply Now

Refine Your Search

team leader jobs in hastings

SME Retention Team Manager

Team Leader

AIGL Team Leader

Facilities Service Desk Team leader (Maternity Cover) Full time

Care Team Leader

Quality Lead

Barista Maestro Team Leader

Quality Assurance Insights and Improvement Lead

Care Team Leader – Nights

Service Team Leader

Senior Care Lead

Team Leader [Signalling Maintenance] - Ashford Old Railway

Customer Service Team Leader

Food & Beverage Team Leader

Catering Team Leader

Team Leader- Nights

Team Leader

Team Leader (New Service) | Complex Needs| Eastbourne

SME Retention Team Manager

Team Leader

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