Broker Work, Jobs in Hatfield, Hrt (with Salaries)

Insurance Claims Advisor
Affinity Water —Hatfield
- From £30,000 a year
- Hybrid work
- Management
- Customer service
- Communication skills
- Annual leave
- Employee discount
8d
Research Analyst - Equities
Janus Henderson —London
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Youth Trust Manager
Hitchin Youth Trust —Hitchin
- £28,000 - £30,000 a year
3h
Insurance Broker - AI Trainer - Freelance - 8-20 hrs/week - Remote
10x Team —London
- £130 - £180 an hour
- Remote
- AI
Quick apply
Customer Experience Associate (FinTech)
Acre Software —London
- Weekend availability
- Remote
- In-person
- Annual leave
- Flexible schedule
Underwriting Assistant - Americas
The Shipowners Club —London
- Hybrid work
7d
Copywriter
Allica Bank —London
- Full-time
- Hybrid work
- Organisational skills
1d
FinTech Startup Associate (Customer Experience)
Acre Software —London
- Weekend availability
- Remote
- In-person
- Annual leave
- Flexible schedule
Forensic Fire and Explosion Investigators
Burgoynes —London
- Engineering
- Hotel
- Bachelor's degree
- Relocation assistance
- Annual leave
Mortgage Advisor
The Mortgage Experts —Stevenage
- £60,000 - £100,000 a year
- Remote
Compliance Officer
CBCX Group Limited —London
- £70,000 - £120,000 a year
- Full-time
- Analysis skills
- Bachelor's degree
- Organisational skills
Quick apply
Senior Treaty Broker (Part-Time / Freelance) – London Market & International Reinsurance
G&T Brokers limited —London
- £65,000 - £75,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Negotiation
- Work from home
- Life insurance
Quick apply
7d
Payroll and Administration Assistant
Infopro Digital Services Limited —London
- Full-time
- Hybrid work
- Microsoft Excel
- Human resources
- Annual leave
- Employee assistance programme
Quick apply
5h
Broker Assistant
Insurance and Reinsurance Lloyd's Broker —London
- £11,000 - £16,500 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
4d
Solution Analyst
Insurity —London
- £36,000 - £60,000 a year
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Referral programme
Quick apply
Junior Compliance Analyst
Simpson Spence Young —London
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
14d
Partnerships Associate
Juno —London
- £28,000 a year
- Full-time
Quick apply
EU Sovereign Credit Trader (London)
AP Capital —London
- From £7,000 a month
- Full-time
- Hybrid work
- English
- Analysis skills
- Bachelor's degree
Quick apply
15h
BYD Car Sales Advisor Waltham Abbey
Glyn Hopkin —Waltham Abbey
- £30,000 - £50,000 a year
- Weekend availability
- Sales
- Customer service
- English
- Life insurance
Legal Assistant / Client Support Analyst
Juno —London
- Full-time
- Flexible schedule
Quick apply

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Insurance Claims Advisor

Affinity Water -
Hatfield

Apply Now

Job details

From £30,000 a year
8 days ago

Benefits

Company car
Annual leave
Company pension
Employee discount

Qualifications

Driving Licence
Management
Customer service
Complaint handling
Communication skills
Certificate in Insurance

Full job description

We're looking for an Insurance Claims Advisor to join our small and supportive insurance team.

This is a varied role where no two days are the same - you'll be investigating claims, speaking with customers and third parties, working closely with internal teams and occasionally visiting sites to understand incidents first-hand.

This is an excellent opportunity to develop a career in insurance and claims management. If you're a strong communicator with great customer service skills and a passion for problem-solving, we'll provide the training and support needed to help you succeed.

What You'll Be Doing

As an Insurance Claims Advisor, you'll be responsible for helping resolve claims arising from the company's operations quickly, fairly, and professionally.

Your responsibilities will include:

Managing a variety of incoming claims, including property damage, public liability, employer liability, contractor, and business interruption claims.
Investigating incidents by gathering information from customers, contractors, operational teams, and third parties.
Using internal systems and mapping tools to review incidents and establish facts.
Building positive relationships with customers, claimants, insurers, brokers, loss adjusters, legal representatives, and internal stakeholders.
Handling outgoing claims where the company seeks to recover costs from third parties.
Supporting site visits when required to assess damage and agree repair solutions.
Maintaining accurate records and providing information to claims partners within agreed service levels.
Assisting with claims reporting, insurance renewals, and wider insurance projects.
Working with colleagues across the business to identify trends and help reduce future claims.

What We're Looking For

We're much more interested in your transferable skills than your insurance background.

You may come from customer service, complaints handling, administration, housing, utilities, financial services, retail, or another customer-focused environment.

Essential Skills

Strong customer service experience.
Excellent telephone manner.
Good written communication skills.
Ability to build rapport with a wide range of people.
Strong interpersonal and relationship-building skills.
Good attention to detail.
Comfortable using multiple systems and databases.
Ability to manage a varied workload and prioritise tasks effectively.

Desirable Skills

Claims handling experience.
Complaints management experience.
Insurance industry experience.
Certificate in Insurance (CII).
Full clean driving licence.

Why Join Us?

Full training and support provided
A varied role combining investigation, customer service, and problem-solving.
Opportunities to develop specialist insurance knowledge and build a long-term career.
Opportunity to study towards the Level 3 Certificate in Insurance (CII) after probation, with a salary uplift available upon successful completion.
Occasional site visits, providing a mix of office and field-based work.

Advert closes - 30th June

Benefits:

Salary from £30,000 dependant on skills and experience
Company Car
Learning and development opportunities, including mentoring and a range of formal courses and open learning resources.
Entry into the company annual bonus scheme.
Annual leave from 26-30 rising with length of service, and the option to purchase up to 5 extra days.
A ‘Celebration Day’ in addition to public holidays that people can use to celebrate a religious festival or other occasion that is important to them.
A generous 'double match pension scheme' that doubles the contributions you make (company contribution capped at 12%)
We offer a range of family benefits including enhanced Maternity, Adoption, Paternity, Shared Parental Leave, Fertility Support Leave and up to 5 full or 10 half days of paid Carers Leave.
Menopause policy and Reasonable Adjustment policy to help everyone perform at their best.
Access to our Wellbeing Centre with support for looking after your physical and mental health.
Discounts at a Range of Retail Outlets through our Tap4Perks scheme
Discounts on Dental and Medical Insurance through our Tap4Perks scheme through salary sacrifice
Up to 4 Affinity days a year to volunteer in the community.
Life Assurance.

Disability Confident

As a Disability Confident employer, we’re committed to offering interviews to disabled candidates who meet the essential criteria and opt in on the application form. Ask the Talent Acquisition lead for the full job description to see all the criteria. If we have a very high volume of applicants and we’re not able to offer interviews to all, we’ll take a fair and proportionate number of disabled candidates through.

Affinity Water recognises the benefits of greater diversity in our workforce to better reflect the communities we serve. We are committed to building a more inclusive culture where every member of our workforce can thrive.

You can find out what it’s like to work at Affinity Water through our career site https://www.affinitywatercareers.co.uk/ where our colleagues share their career development stories and you can get a feel for our company culture.

Apply Now

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