It support manager Work, Jobs in Hatfield, Hrt (with Salaries)

Incident Manager
National Westminster Bank PLC —London
- £54,000 - £81,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
- Annual leave
EUC & Desktop Support Manager
Leisure Employment Services —Hemel Hempstead
- Part-time
- Hybrid work
- Management
- Product management
- Mentoring
- Employee discount
Quick apply
IT Support Manager
Nebius —Harlow
- English
- Analysis skills
- Computer networking
Quick apply
8d
HR Administrator / Office Manager / IT Support
Aspectus —London
- Human resources
- Organisational skills
- IT
NOC 3rd Line Technical Team Leader
Boxxe Group —Hemel Hempstead
- Analysis skills
- Communication skills
Senior Technical Support Operations Manager
Lembaga Inspeksi Technical Inspection Services Ltd —London
- £81,600 - £122,400 a year
- Full-time
- Engineering
- In-person
- Leadership
- Free parking
- Health & wellbeing programme
Quick apply
13d
Implementation Manager
Heidi —London
- Full-time
- AI
IT Support Team Lead
Capital on Tap —London
- £500 - £750 a week
- Azure
- Windows
- SQL
Technical Account Manager, ES - EMEA - ISV
AWS EMEA SARL (UK Branch) —London
- Full-time
- Windows
- AWS
- Bachelor's degree
3d
Technical Account Manager
Harvey —London
- Full-time
- Hybrid work
- IT
- AI
- Communication skills
Application Support Lead
Global Relay —London
- Hybrid work
Service Desk Analyst / Manager
Shieldpay —London
- Hybrid work
- Microsoft Outlook
- Travel
- SharePoint
- Flexible schedule
Quick apply
9d
Technical Customer Success Manager
Vena Solutions —London
- £72,803 - £98,498 a year
- Full-time
- Remote
- Salesforce
- Travel
- Accounting
- Employee assistance programme
Quick apply
Technical Account Manager - EU / UK
Marqeta —London
- Remote
- APIs
- Communication skills
- Employee stock purchase plan
Head of Technical Account Management
MOBKOI —London
- £80,000 a year
- Full-time
- Hybrid work
- English
- SQL
- JavaScript
Quick apply
Digital & IT Lead (Volunteer)
The Confidence Academy: Get Britain Moving CIC —London
- £1 a year
- Hybrid work
- Software troubleshooting
- Customer service
- Store discount
- Work from home
Quick apply
3d
Account Manager Sr Lead, Technical Accounts (TAM)
FIS Global —London
- Full-time
- Bachelor's degree
Technical Project Manager - Operational Support Unit
Metropolitan Police —Sydenham
- £60,400 - £65,886 a year
- Full-time
- Supervising experience
- Continuous improvement
- Software development
- Annual leave
- Flexible schedule
Technical Account Manager
Varonis —London
- Customer service
- Windows
- Bachelor's degree
Technology Adoption Lead
Norton Rose Fulbright —London
- Agile
- IT
- In-person
8d

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it support manager jobs near hatfield, hrt

Incident Manager

National Westminster Bank PLC -
London

Apply Now

Job details

Permanent | Full-time
£54,000 - £81,000 a year

Benefits

Annual leave

Qualifications

Analysis skills
Communication skills

Full job description

Closing date for applications: 04/06/2026

Location London, United Kingdom

Salary £54,000 – £81,000

Job typePermanent | Contract typeFull Time

Mostly Remote

You’ll spend most of your time at home, working with your team digitally. You’ll come into an office or hub at least twice a month to collaborate with your colleagues.

Managerial / Technical Lead

This is a general indication and doesn’t always reflect day-to-day responsibilities. Check the job description for full details.

#R-00278930

We’re building something better

This role is in NatWest Boxed

At NatWest Boxed, we’re a high performing team that’s always on the lookout for exceptional people. We encourage an inclusive and diverse working environment, where teamwork, input and collaboration is valued no matter your level.

Job description

This role is based in the United Kingdom and as such all normal working days must be carried out in the United Kingdom.

Join us as an Incident Manager

We’ll look to you to join our team and take responsibility for one of our key divisions.
You’ll be working collaboratively with business and wider Technology teams
Join a supportive and cooperative environment, where we take a real interest in your professional development

What you'll do

We are seeking a highly skilled and experienced Incident Manager to join our team and take responsibility for one of our key divisions. This role requires a great communicator adept at stakeholder communications at all levels, experienced in dealing with clients, regulators, third-party vendors, and payment schemes. The candidate should have experience in handling all types of incidents, including major incidents. This role requires to be part of a shared 24/7 on-call rota.

Additionally, you’ll be:

Facilitating incidents by providing support for domain leaders, ensuring timely resolution of incidents, minimising impact on services, maintaining accurate records and ensuring timely and effective communication of status to clients and stakeholders
Facilitating the Post Incident Review process to assist the timely identification of root causes of incidents and implementation of solutions to prevent recurrence, ensuring continuous improvement
Supporting analysis of incident data by ensuring accurate records relating to incident data are gathered, reviewed and maintained
Collaborating with Engineering, Product, Operations and other departments to provide first class, fit for purpose incident management support
Providing insight and input on how to improve any incident management processes via automation
Handling high-pressure, time-critical situations in a calm, measured and constructive way, thinking critically to assess impact and communicate status to various stakeholders

The skills you'll need

We’re looking for someone with proven experience in a similar role within a technology organisation. You'll have excellent communication and stakeholder management skills.

Additionally, you’ll need:

Experience dealing with clients, regulators, third-party vendors, and/or payment schemes
Ability to cultivate and maintain strong, effective internal and external working relationships
Strong analytical and problem-solving skills and ability to handle high-pressure situations and make critical decisions
Experience handling all types of incidents, including major incidents
This role requires to be part of a shared 24/7 on-call rota

Your benefits breakdown

Here’s a quick look at what your pay package and annual leave could look like if you get accepted for the role. We have a wide range of benefits to support you in your working life and beyond.

Please note, the presented benefits packages are based on the minimum base salary.

Tap each segment for details.

Your pay package

Your leave allowance

30 days Annual leave You’ll also have the opportunity to purchase up to 5 additional days off.

3 days Volunteering Take time off to support the causes you’re passionate about.

3 days Training Take time to build the skills you need to grow your career.

Total rewards package

Welcome to our Bishopsgate hub

Based only a few minutes’ walk from Liverpool Street Station, the central location of this office makes working there incredibly convenient. Everything you need is close by, so you can run errands, go to the gym, and socialise with friends and colleagues before and after work.

Bishopsgate recently underwent a multi-year refurbishment programme to improve spaces and facilities as well as become more sustainable.

Apply Now

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it support manager jobs in hatfield, hrt

Incident Manager

EUC & Desktop Support Manager