Senior tester Work, Jobs in Hatfield, Hrt (with Salaries)

Remote Support Desk Operative
Titchfield Group —Essendon
- £27,500 - £30,000 a year
- Full-time
- Software troubleshooting
- Analysis skills
- IT
- Free parking
- Employee discount
Quick apply
14d
Senior E2E Test Manager
FIS Global —London
- Full-time
- Microsoft Excel
- English
- Microsoft Office
Senior Test Analyst - Brno
Deltatre —London
- Weekend availability
- Computer literacy
- English
- Windows
- Annual leave
Quick apply
3d
Senior Automation Tester
DLA Piper —London
- Mentoring
- Scripting
- APIs
9d
Penetration Tester
2-sec consulting —London
- £45,000 - £75,000 a year
- Full-time
- Computer Science
- Travel
- APIs
- Annual leave
- Sick pay
Quick apply
Senior Delivery Manager
Informed Solutions —London
- Full-time
- Hybrid work
- Azure
- Continuous improvement
- Contracts
- Gym membership
- Referral programme
Quick apply
Senior Business Analyst
QBE —London
- Full-time
- Hybrid work
- Management
- DevOps
- Mentoring
Senior Professional Tester, Actuarial Systems
Pacific Life Re Services Limited —London
- Microsoft Word
- Microsoft Excel
- Management
- Annual leave
- Employee assistance programme
Quick apply
Senior Product Manager
Pointr —London
- £100,000 a year
- Full-time
- Hybrid work
- Travel
Senior Specialist - Package Implementation
LTM —London
- Full-time
- Internship
- Banking
Quick apply
13d
Senior Consultant, Salesforce Testing
Kate Matthews Solutions —London
- £40,000 - £60,000 a year
- Salesforce
- Agile
Senior Internal Auditor
Sportradar —London
- Full-time
- English
- Analysis skills
- Bachelor's degree
Quick apply
Principal Penetration Tester (9 Month FTC)
Allwyn UK —Watford
- Windows
- Java
- AWS
- Annual leave
- Employee assistance programme
Lexus Vehicle Technician
Steven Eagell Limited —Hatfield
- Up to £55,000 a year
- Organisational skills
- Automotive diagnostics
- Annual leave
- Employee discount
Quick apply
3d
Alpha Implementation Test Lead, Vice President
State Street —London
- Full-time
- Analysis skills
- Bachelor's degree
- Accounting
Senior Business Analyst
FDM Group —London
- Data analysis skills
- SQL
- Agile
- Annual leave
Senior Business Analyst
Scale Factory —London
- Hybrid work
- Mentoring
- Agile
- AI
- Annual leave
13d
Transformation Business Analyst
Fluidone —London
- £50,000 - £60,000 a year
- Microsoft Excel
- Computer Science
- Analysis skills
- Employee assistance programme
Quick apply
Business Analyst
IXICO —London
- Full-time
- Hybrid work
- Azure
- Data analysis skills
- Analysis skills
- Annual leave
- Employee assistance programme
1d
Product Manager
CFC —London
- Full-time
- Hybrid work
- Product management
Quick apply

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Remote Support Desk Operative

Titchfield Group
Essendon

Quick apply

Job details

Permanent | Full-time
£27,500 - £30,000 a year
14 days ago

Benefits

Free parking
Company pension
Employee discount
On-site parking

Qualifications

Desktop support
Software troubleshooting
Technical support
Analysis skills
IT support
Mac OS
IT
Communication skills
Help desk

Full job description

About Us

Established in 1994, Titchfield Group is one of the UK’s largest providers of both Out of Home advertising and commercial property refurbishment services, with offices in both Cardiff, Cuffley, Morecambe, Germany, and Spain.

With over 30 years’ experience in the media, building and commercial sectors, our owners have created, developed, and delivered successful campaigns and projects. This covers a range of building services, including to large scale construction developments.

The Role

Titchfield Digital Support Ltd is seeking a skilled and customer-focused Remote Support Desk Operator to provide technical assistance to clients and internal teams. This role involves diagnosing and resolving issues remotely, offering expert guidance, and ensuring a seamless digital support experience. The ideal candidate should have strong problem-solving skills, technical expertise, and excellent communication abilities.

Duties include:

Provide first-line technical support to customers via phone, email, and remote access tools.
Diagnose, troubleshoot, and resolve hardware, software, and connectivity issues.
Escalate complex issues to senior technicians when necessary and ensure timely resolution.
Maintain detailed records of customer interactions and technical solutions.
Set up, configure, and troubleshoot routers, PCs, and network devices.
Log and manage service requests through the IT ticketing system.
Proactively monitor systems and digital platforms to identify potential issues.
Assist in performing software updates, patches, and system maintenance remotely.
Ensure security protocols and best practices are followed when handling sensitive data.
Guide customers through technical procedures and best practices.
Provide clear, step-by-step instructions to resolve user issues effectively.
Maintain professionalism and patience while handling customer inquiries and complaints.
Work closely with internal teams to improve service efficiency and customer experience.
Document common technical issues and develop knowledge base articles for future reference.
Stay up to date with industry trends and emerging technologies to enhance support quality.

What is expected of you

A relevant IT or technical support qualification (Diploma, Certification, or Degree).
Previous experience in a technical support, IT helpdesk, or remote support role preferred.
Familiarity with troubleshooting Windows, macOS, and network-related issues.
Strong problem-solving and analytical skills.
Excellent verbal and written communication abilities.
Ability to explain technical concepts in a clear and simple manner.
Experience with remote support tools and ticketing systems.
Ability to work independently and manage multiple support requests efficiently.

What will we do for you

Employee discounts to Bright Exchange
28 days holiday
Company pension
Company uniform
Ongoing training support
Multifunction Tester Equipment provided
Specialist tools & equipment provided

What to do next

This is a fantastic opportunity for the right candidate to join a growing team, and growing company. Please only apply if you meet the following criteria.

If you’re interested in applying for our job role, please click ‘apply now’ and we look forward to hearing from you soon!

Job Types: Full-time, Permanent

Pay: £27,500.00-£30,000.00 per year

Benefits:

Company pension
Employee discount
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

senior tester jobs in hatfield, hrt

Remote Support Desk Operative

Senior E2E Test Manager

Senior Test Analyst - Brno

Senior Automation Tester

Penetration Tester

Senior Delivery Manager

Senior Business Analyst

Senior Professional Tester, Actuarial Systems

Senior Product Manager

Senior Specialist - Package Implementation

Senior Consultant, Salesforce Testing

Senior Internal Auditor

Principal Penetration Tester (9 Month FTC)

Lexus Vehicle Technician

Alpha Implementation Test Lead, Vice President

Senior Business Analyst

Senior Business Analyst

Transformation Business Analyst

Business Analyst

Product Manager

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