Guest service agent Work, Jobs in Hatfield Broad Oak, Ess (with Salaries)

Guest Service Agent
Spark by Hilton, London, Romford —Romford
- £13 an hour
- Weekend availability
- Bar
- Hotel
- Front desk
- Employee discount
Quick apply
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Estate Property Manager
Knebworth House —Knebworth
- £45,000 - £50,000 a year
- 8 hour shift
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Day Concierge
Rendall & Rittner —Tottenham Hale
- £29,500 a year
- Full-time
- Front desk
- Employee assistance programme
- Employee discount
Night Concierge
Rendall & Rittner —London
- £29,000 - £30,000 a year
- Full-time
- Hotel
- Front desk
- Employee assistance programme
- Employee discount

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Guest Service Agent

Spark by Hilton, London, Romford
Romford

Quick apply

Job details

Full-time | Zero hours contract
£13 an hour
6 days ago

Benefits

Discounted or free food
Company pension
Employee discount

Qualifications

Guest check-in and check-out
Guest relations
Hotel and accommodations experience
Clearing tables
Food and beverage service
Bar service
Front desk
Food preparation
Bartending
Hotel front office operations
Hotel experience

Full job description

Overview

Job Description

We are looking for a friendly, reliable and flexible Multi-Skilled Team Member to join our team at Spark by Hilton London Romford.

This is a hands-on hospitality role where you will work across Reception, Bar and Breakfast, depending on the needs of the hotel. We are looking for someone who enjoys working with guests, can adapt quickly and is happy to support different areas of the operation.

Key Responsibilities

Welcome guests and provide a warm, professional service at Reception.
Complete check-ins and check-outs accurately and efficiently.
Handle guest enquiries, requests and any issues in a professional manner.
Assist with reservations, payments and general reception duties.
Prepare and serve drinks at the hotel bar and provide friendly bar service.
Maintain a clean, organised and welcoming bar area.
Assist with breakfast service, including setting up, replenishing food and maintaining presentation standards.
Clear and reset tables and ensure the breakfast area remains clean throughout service.
Support with basic food and beverage preparation where required.
Assist other departments with operational tasks when needed.
Maintain high standards of cleanliness, presentation and guest service across the hotel.
Follow hotel procedures, health and safety requirements and Hilton standards.
Work flexibly across different shifts, including mornings, evenings, weekends and busy periods.
Work as part of a team while also being confident working independently.

About You

We are looking for someone who is:

Friendly, approachable and guest-focused.
Reliable, punctual and responsible.
Flexible and willing to work across Reception, Bar and Breakfast.
Comfortable working in a fast-paced hotel environment.
A good communicator with a positive attitude.
Able to multitask and prioritise during busy periods.
Willing to learn and take on different responsibilities.
Previous hotel, reception, bar or breakfast experience is desirable but not essential.

Pay: £13.00 per hour

Benefits:

Company pension
Discounted or free food
Employee discount

Work Location: In person

Quick apply

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