Patient assistant Work, Jobs in Hatfield Broad Oak, Ess (with Salaries)

Agent Support Assistant
iad UK —Bishop's Stortford
- £27,000 a year
- Full-time
- CRM software
- Administrative experience
- Organisational skills
- Annual leave
Quick apply
Healthcare Assistant - Theatres
Mid and South Essex NHS Foundation Trust —Chelmsford
- £25,272 a year
- Full-time
- Patient monitoring
- No experience needed
- Patient care
1d
Patient Pathway Assistant (Radiology Receptionist)
Mid and South Essex NHS Foundation Trust —Chelmsford
- £25,272 a year
- Weekend availability
- Organisational skills
- Front desk
- Hospital experience
1d
Part-Time Passenger Assistant
24x7 Group —Bishop's Stortford
- £12.71 an hour
- Part-time
- Experience working with children
- School
- Annual leave
Quick apply
Information Services Assistant
Neon Diagnostics —Witham
- £12.75 an hour
- Full-time
- Inventory control
- In-person
- Marketing
Quick apply
Medicine Emergency & Critical Care Patient Care Assistant
Royal Veterinary College —Potters Bar
- £26,692 - £27,291 a year
- Full-time
- Patient care
- Annual leave
Band 3 Pharmacy support worker - Chase Farm
Royal Free London NHS Foundation Trust —London
- £30,630 - £32,346 a year
- Full-time
- Management
- Inventory control
- Flexible schedule
1d
Medicines Counter Assistant
Vineyards Pharmacy —Great Baddow
- £12.71 - £13.00 an hour
- Part-time
- Sales
- Merchandising
- Cleaning
Quick apply
12d
Animal Care Assistant – Part Time
Vets Now —Witham
- £14 an hour
- Part-time
- Annual leave
5d
Care Assistant
Principle Care Homes —Broomfield
- £13.60 - £14.00 an hour
- Part-time
- Computer literacy
- Computer skills
- In-person
Quick apply
Dog Groomer/Daycare Assistant (Hybrid role)
Waggy's —Cambridge
- £13.00 - £13.50 an hour
- Full-time
- Hybrid work
- Heavy lifting
- Customer service
- Cleaning
- Free parking
- Employee discount
Quick apply
Out of Hours Veterinary Care Assistant
Vets for Pets —Colchester
- £26,500 - £28,500 a year
- Weekend availability
- Inventory control
- Hospital
- Maintenance
- Annual leave
- Employee discount
9d
Ambulance Care Assistant
HTG-UK —Earls Colne
- £13 an hour
- Overtime
- Computer literacy
- Computer skills
- Employee assistance programme
- Referral programme
Assistant Psychologist
PPG Health In Justice —London
- Up to £36,151 a year
- Research
- Bachelor's degree
- Psychology
- Free parking
Teaching Assistant - College
St Elizabeth's Centre —Much Hadham
- £13.30 - £13.86 an hour
- Part-time
- Medication administration
- Organisational skills
- School
- Free parking
- Referral programme
Quick apply
Assistant Psychologist
Hertfordshire Partnership NHS Foundation Trust —Radlett
- £29,812 - £32,715 a year
- Full-time
- Driving
1d
Volunteer Retail Assistant (Bishops Stortford 1)
Isabel Hospice —Bishop's Stortford
- Part-time
- Customer service
- Organisational skills
- Cleaning
Quick apply
SEND Teaching Assistant - September Start
LTS Group —London
- £93 - £95 a day
- Temporary
- Experience working with individuals with disabilities
- Experience working with children
- In-person
- Referral programme
Quick apply
Behaviour Learning Support Assistant
St Elizabeth's Centre —Much Hadham
- £14.14 an hour
- Full-time
- Experience working with children
- School
- Free parking
- Referral programme
Quick apply
Healthcare Assistant
Phoenix Hospital Group —Chelmsford
- Computer literacy
- Cleaning
- Computer skills
Quick apply
8d

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Agent Support Assistant

iad UK -
Bishop's Stortford

Quick apply

Job details

Full-time
£27,000 a year

Benefits

Annual leave
Company pension

Qualifications

CRM software
Customer service call handling
Inbound customer enquiry call handling
Spreadsheets
Administrative support experience
Process improvement
Microsoft Office Suite
Administrative experience
Onboarding coordination
Organisational skills
Customer support
Customer interaction
Estate agency experience
Communication skills
Help desk

Full job description

Company Description

About iad UK

iad UK supports a nationwide network of self-employed estate agents, providing them with the systems, services and practical guidance they need to build successful local businesses.

Our Agent Support Team plays an important role in the day-to-day experience of our agents, helping them navigate our systems and processes and ensuring their enquiries are handled efficiently and professionally.

Job Description

The role

We are looking for an Agent Support Assistant to join our three-person Agent Support Team. This is a junior role offering the opportunity to develop experience in customer support, administration and business operations within a growing property network.

As part of the first-line support team, you will help self-employed agents across the UK with day-to-day enquiries, company systems and administrative processes. You will work alongside experienced colleagues who will provide training, guidance and support as you develop in the role.

This opportunity would suit someone who is organised, confident communicating by telephone and email, and motivated to provide an excellent service. Previous estate-agency experience would be helpful but is not essential.

Key responsibilities

Agent support

Provide friendly and professional first-line support to agents by telephone, email and other agreed communication channels.
Respond to routine operational enquiries and help resolve day-to-day issues.
Guide agents in using company systems, processes and business platforms.
Record enquiries accurately and ensure they are followed through to resolution.
Escalate more complex queries to the appropriate colleague while keeping the agent informed.
Build positive working relationships with agents by providing a responsive and reliable service.

Administration and systems

Maintain accurate information across our CRM and internal systems.
Process documentation and update spreadsheets, reports and internal records.
Help monitor shared inboxes and coordinate incoming requests.
Assist with system access, user accounts and routine platform enquiries.
Support the team with testing and implementing system or process improvements.
Identify recurring questions or issues that could help improve agent guidance and internal processes.

Onboarding and compliance administration

Provide administrative support during the onboarding of new agents.
Help prepare, check and maintain onboarding and compliance documentation.
Coordinate training arrangements, system access and other onboarding activities.
Process information accurately and in accordance with company procedures.
Refer compliance questions or exceptions to the appropriate team member rather than making compliance decisions independently.

Qualifications

Skills and experience

Essential

Strong organisational and administrative skills.
Clear and confident written and verbal communication.
A friendly, patient and customer-focused approach.
Good attention to detail and a commitment to accurate work.
Confidence using Microsoft Office and learning new systems.
The ability to organise and prioritise a varied workload.
A practical approach to solving straightforward problems.
A positive attitude and willingness to learn.

Desirable

Previous experience in administration, customer service or a support role.
Experience using a CRM or another business management system.
Experience within estate agency, property or a network-based business.

Full training will be provided, so we are particularly interested in your attitude, communication skills and ability to learn.

Personal qualities

Friendly, professional and approachable.
Organised, dependable and conscientious.
Calm and helpful when responding to questions or problems.
Comfortable working as part of a small, collaborative team.
Willing to ask questions and learn from more experienced colleagues.
Adaptable and positive about changes to systems and processes.

Additional Information

Work Environment
This is a full-time role based in our headquarters in Little Hadham. The position follows a 9am to 5pm schedule, Monday to Friday, with occasional flexibility required to accommodate new agent schedules or training sessions.

Why join iad UK?

You will join a supportive and experienced team while gaining exposure to a wide range of business operations. The role offers an opportunity to build valuable skills in agent support, administration, systems and property-network operations, with scope to take on additional responsibility as your experience and the business develop.

Benefits: 28 days’ annual leave, including bank holidays, and employer pension contributions in accordance with the company pension scheme.

iad is an equal opportunity employer. We are committed to providing a fair opportunity to all qualified applicants, regardless of race, gender, religion, sexual orientation or any other characteristic protected by law.

Click here to access our confidentiality policy.

Quick apply

Refine Your Search

patient assistant jobs in hatfield broad oak, ess

Agent Support Assistant

Healthcare Assistant - Theatres

Patient Pathway Assistant (Radiology Receptionist)

Part-Time Passenger Assistant

Information Services Assistant

Medicine Emergency & Critical Care Patient Care Assistant

Band 3 Pharmacy support worker - Chase Farm

Medicines Counter Assistant

Animal Care Assistant – Part Time

Care Assistant

Dog Groomer/Daycare Assistant (Hybrid role)

Out of Hours Veterinary Care Assistant

Ambulance Care Assistant

Assistant Psychologist

Teaching Assistant - College

Assistant Psychologist

Volunteer Retail Assistant (Bishops Stortford 1)

SEND Teaching Assistant - September Start

Behaviour Learning Support Assistant

Healthcare Assistant

I want to receive the latest job alerts for patient assistant in hatfield broad oak, ess

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