Customer support & client services managers Work, Jobs in Hatherleigh, Dev (with Salaries)

Customer Services Manager
Sunray Fly Fish —Launceston
- £30,000 a year
- Full-time
- Management
- Customer service
- English
Quick apply
14d
Customer Liaison Manager
Sharp & Tappin Technology Ltd —Holsworthy
- £25,000 - £32,000 a year
- Full-time
- Customer service
- English
- Administrative experience
- Free parking
- Flexible schedule
Quick apply
Service supervisor/planner
West Devon Fire Protection —Winkleigh
- £25,000 - £30,000 a year
- Full-time
- Customer service
- Organisational skills
- IT
- Free parking
- Annual leave
Quick apply
1d
Head of Account Management
GK Signs & Screenprint Ltd —Exeter
- £35,000 - £40,000 a year
- Full-time
- Management
- Customer service
- ERP systems
- Free parking
Quick apply
Client Director
Aptia Group —Exeter
- Full-time
- Hybrid work
- Leadership
- Communication skills

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customer support & client services managers jobs near hatherleigh, dev

Customer Services Manager

Sunray Fly Fish
Launceston

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Job details

Full-time
£30,000 a year
14 days ago

Qualifications

Management
Customer service
English
Supervising experience
Help desk

Full job description

Customer Services Manager

We are looking for a reliable and organised Customer Services Manager to help manage customer enquiries and order support across three Shopify websites.

This role involves responding to customer messages through our help desk software, helping customers with order questions, making changes to orders where needed, and printing shipping labels using Royal Mail Click and Drop.

The role would suit someone who is friendly, practical, organised, and confident working with online systems. Experience with Shopify, help desk software, and Royal Mail Click and Drop is preferred, but not essential, as training can be provided.

Main responsibilities

Respond to customer enquiries in a friendly and professional way
Manage customer messages across three Shopify websites
Amend customer orders when required
Check order details and customer information carefully
Print shipping labels using Royal Mail Click and Drop
Work with the team to make sure orders are handled smoothly
Help resolve customer issues quickly and clearly
Keep customer communication accurate and polite
Preferred experience
Shopify experience
Experience using help desk software
Royal Mail Click and Drop experience
Previous customer service experience in an ecommerce business
Good written English
Strong attention to detail
Confident using computers and online systems
Personal qualities
Friendly and professional
Reliable and organised
Calm when dealing with customer issues
Good at solving simple problems
Able to work across several websites and systems
Careful with order details and customer information

Training will be provided, but previous experience with Shopify, help desk software, or Royal Mail Click and Drop would be an advantage.

Pay: £30,000.00 per year

Work Location: In person

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customer support & client services managers jobs in hatherleigh, dev

Customer Services Manager

Customer Liaison Manager

Service supervisor/planner

Head of Account Management

Client Director

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