We are seeking an outstanding Director of Operations for Surgery and Anaesthetics to join us at Calderdale and Huddersfield NHS Foundation Trust . You will be a key member of our Divisional Teams leading the Division, working collaboratively with clinical and corporate leaders to ensure we meet the national and local performance metrics, GIRFT, Model Hospital and CQC regulatory standards.
You will be accountable to the Chief Operating Officer of the hospital for the leadership, development and performance of the division. This will include working collaboratively across the Trust with Clinical Divisions, and in addition system health and social care alliance partners.
You will be pivotal in the coordination of operational delivery and performance across the hospital division, working closely with operational and clinical colleagues to drive service transformation and continuous improvement, while maintaining strong governance, financial control and regulatory compliance.
So, if you're looking for the opportunity to use your operational experience & expertise to promote positive change, we want to hear from you today!
- Ensure that services are safe and offer quality staff and patient experience.
- The Director of Operations will ensure that appropriate support is provided to the Chief Operating Officer and Divisional Director, to facilitate compliance with required performance measures including against CQC recommendations and robust financial management.
- The Director of Operations will foster an effective style of team working within and across Divisions and corporate approach to decision making which ensures that wider corporate agenda is appropriately reflected within divisional priorities.
- The Director of Operations will ensure services maximise the opportunities of digital developments and will take a lead role in the assurance of the data quality agenda.
Identify key stakeholders and develop excellent relationships and communications with and between them. Working collaboratively with them, across the local health and social care community to shape our local integrated service strategy and deliver radical yet practical and sustainable change.
Develop sustainable plans to ensure that clinical service delivery plans and improvement work becomes mainstream to support compliance with service standards and regulatory frameworks.
CHFT is an integrated acute and community Trust serving diverse communities across Calderdale and Kirklees, with strong partnerships across West Yorkshire. We are proud of our One Culture of Care — caring for each other with the same compassion, kindness and respect that we show our patients — and of the values that underpin how we work: we put people first, we go see, we work together to get results, and we do the must dos.
CHFT is recognised as a forward looking, digitally enabled Trust, with a strong track record of using data, innovation and system collaboration to improve quality, safety and outcomes. We are ambitious about the role that acute trusts play in prevention, population health and reducing inequalities, and this post sits at the heart of that agenda.
- To ensure that the Division develops clinical improvement programmes consistent with the Trusts Quality Improvement Strategy, liaising closely with the Divisional Director and Associate Director Nursing as appropriate. The programmes will need to reflect a patient focus, efficiency and quality improvement approach.
- To ensure that communication mechanisms operate effectively so that culture is promoted where all staff can be involved in influencing and supporting the achievement of the Divisions and Trust priorities.
- To support the management and development of all staff within the Division, ensuring effective performance review mechanisms and personal development planning systems are in place.
- To ensure that appropriate professional standards are maintained by all staff groups through cooperation and liaison with appropriate professional leads and external regulatory bodies.
- To maintain good relations with staff employed within the Division ensuring the grievances and disciplinary matters are resolved in accordance with Trust policies taking advice where appropriate from the Divisional HR Business Partner.
- To ensure that risk within the Division is effectively assessed and managed in conjunction with the Trusts Risk Manager.
- To ensure that all Health and Safety EEC Directives and COSHH Policies operate satisfactorily throughout the Division.
- Take responsibility for appropriate security and loss prevention initiatives.
- To ensure all complaints are investigated promptly in line with the Trusts Complaints Procedure and ensure that all complaints are used positively to improve services.
- To ensure strategies are in place to minimise the risks of litigation.
- To work with the Divisional Director and senior team colleagues to ensure that service improvement, financial and workforce plans within the Division are developed reflecting the Trusts strategic direction and the needs and wishes of patients in line with our organisational strategies.
- To liaise with the Director of Transformation and Partnerships to develop new service models and patient pathways in line with clinical service strategy and preparation for the reconfiguration of services linked to the Foundations for Our Future program, as well as the financial Turnaround Executive program and the broader neighbourhood’s plan.
- To liaise with the Managing Director for Calderdale Health Solutions and ISS management team as required to ensure effective Estates and Facilities input to the Division reflective of corporate priorities across the Division and Trust.
- To work with the Divisional Director, Chief Operating Officer and senior team colleagues on the agreement delivery and performance management of service and corporate priorities across the Division and Trust including all local and regulatory KPIs.
- To ensure financial and workforce establishment plans are prepared which reflect the requirement of the improvement of service and workforce plans such that they are consistent with available resources.
- To ensure that the Division consistently works to develop clinical practice and achieve organisational effectiveness and deliver value for money services. To develop and implement action plans to achieve agreed cash releasing efficient savings.
- To ensure that the Division achieves all key performance targets and maintains agreed patient activity commitments within available resources ensuring appropriate match between skills and workload.
- To be responsible for the development and delivery of CIP targets and day-to-day budget management in liaison with the Divisional Director, Divisional Management Team and Divisional Finance lead whilst ensuring safety is maintained.
- To deliver effective project management relevant to Divisional Capital schemes.
- To lead the development of the Divisional infrastructure ensuring the appropriate management and functional support is made available to facilitate the development of and devolution to clinical directorates and the establishment of clinical networks.
- To develop and foster effective partnerships with other divisions, corporate directorates, commissioners, primary care, social care partners and the independent sector. To support the corporate development of the Trust, in line with clinical service strategy and the clinical reconfiguration program.
- To ensure the Division and individuals embrace the organisations ‘One Culture of Care’.
- To support the Directors in implementing the service aspects of regulatory frameworks.
- To facilitate the establishment of local service improvement groups to ensure key corporate, national and local standards are achieved within the agreed timescales.
- To work outside their own Division leading on one or more corporate strategic issues on behalf of the Trust and/or the local health and social care community.
- Participate in the Strategic out of hours on call rota.
