Director of operations Work, Jobs in Havant, Ham (with Salaries)

Head of Operations
Warner Leisure Hotels —Hayling West
- Up to £50,000 a year
- Full-time
- Management
- Hotel
- Restaurant
7d
Operations Director
Mettricks Portswood —Southampton
- Up to £40,000 a year
- Full-time
- Hospitality
- Management
- Supervising experience
Quick apply
3d
Director of Onshore Asset Management
SSE —Portsmouth
- £124,200 - £248,400 a year
- Full-time
- Communication skills
- Employee discount
2d
Head of Growth
Royal Yachting Association —Southampton
- £57,000 - £65,000 a year
- Full-time
- Hybrid work
- Driving
- Travel
- Gym membership
- Life insurance
Quick apply
Director of Partnerships, EMEA
Linnworks —Chichester
- Business development
- Leadership
- Communication skills
- Employee assistance programme
- Life insurance
Director, Project Management - Performance & Reporting
Wiley —Bognor Regis
- £73,100 - £107,167 a year
- Full-time
- Project management
Head of Finance & Operations
Action Hampshire —Winchester
- £42,436 a year
- Temporary
- Hybrid work
- Financial services
- Leadership
Quick apply
Head of Strategic Planning
University of Southampton —Southampton
- £46,049 - £58,225 a year
- Full-time
- Hybrid work
- Analysis skills
Managing Director
BarrattDevelopments —Southampton
- Management
20h
Business Development Director
Reform Electrical Distributors —Southampton
- £45,000 - £60,000 a year
- Full-time
- CRM software
- Sales
- Salesforce
- Free parking
- Employee discount
Quick apply
6d
Operations Director - GI
SOCOTEC UK & Ireland —Basingstoke
- Full-time
- Hybrid work
- Analysis skills
- Project management
- Contracts
- Employee assistance programme
- Employee discount
Quick apply
Head of Planning and Subcontract Manufacturing
Roke Manor Research Limited —Romsey
- Assembly
- Computer skills
- Communication skills
1d
Associate Director - Regulatory
Estee Lauder —Petersfield
- Analysis skills
- Project management
- Communication skills
Project Director - Controls Analytics
AECOM —Southampton
- Full-time
- Hybrid work
- Engineering
- Leadership
Head of Supply Chain
Apollo Fire Detectors Limited —Havant
- ERP systems
- Communication skills
- Negotiation
- Free parking
- Employee assistance programme
Quick apply
12d

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Based on your search for director of operations jobs.

Head of Operations
Warner Leisure Hotels —Hayling West
Sales and commercial execution: Drive on-site sales performance across leisure, spa, and entertainment; implement hotel-specific propositions and external…
Up to £50,000 a year
7d
Head of Property
Grandir UK —Basingstoke
Commercially astute with experience managing budgets and driving value. The Grand Event, up to an additional week of annual leave to attend a significant life…
Quick apply

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director of operations jobs near havant, ham

Head of Operations

Warner Leisure Hotels -
Hayling West

Apply Now

Job details

Full-time
Up to £50,000 a year
7 days ago

Qualifications

Management

Full job description

Join our team at Lakeside, part of the Warner Hotels Group. This hotel on Hayling Island has spa facilities, a cabaret restaurant, and overlooks a lake near the Hampshire coast.

We are looking for a Head of Operations to lead all front and back-of-house functions at Lakeside Coastal Village.

The Head of Operations is responsible for leading teams to deliver a seamless guest experiences across the Reception, Leisure, Spa, Housekeeping, Entertainment and Nights teams.

Distinctive in scope, the role combines daily operational delivery with strategic improvement to secure both immediate service excellence and long-term growth.

As Head of Operations, you’ll play a crucial role in bringing that magic to life.

What will I be doing as Head of Operations?

Operational delivery: Oversee day-to-day operations across reception, leisure club, spa, housekeeping, entertainment, and nights team; ensure seamless guest arrival, check-in, and service delivery across all touch-points.

Sales and commercial execution: Drive on-site sales performance across leisure, spa, and entertainment; implement hotel-specific propositions and external marketing initiatives in partnership with HUB teams to maximise revenue.

Entertainment and leisure leadership: Provide oversight of entertainment delivery and calendar development; ensure leisure club and spa operations (including memberships and day spa services) are executed to brand standards and guest expectations.

Housekeeping and nights management: Lead and quality assure housekeeping operations and nights team delivery; maintain service standards, guest satisfaction, and operational efficiency across both functions.

Labour and rota management: Forecast and produce efficient rotas across reception, leisure, spa, housekeeping, entertainment, and nights; control labour spend while maintaining required cover to deliver service excellence.

Guest experience and complaint resolution: Monitor and enhance arrival, check-in, and post-stay guest experiences; lead complaint handling and feedback resolution to protect reputation and drive loyalty.

Compliance and safety: Ensure 100% adherence to health and safety requirements across all operational departments; oversee leisure audits including lifeguard compliance, paperwork, and administration.

People management and retention: Recruit, train, develop, and performance manage team members across all operational departments; foster teamwork, morale, and succession planning to maintain engagement and retention.

Continuous improvement and strategy: Identify operational efficiencies and service improvements across leisure, spa, reception, and housekeeping; pilot commercial and guest experience initiatives to scale successful practices within Head Office parameters.

You'll need to have:

Significant Managerial experience in Reception or Front Desk in a high occupancy hotel environment
Proven track record of managing large bedroom operations and supporting full site operational delivery.
Experience managing OTA relationships and distribution performance.
PPO experience desirable.

Looking to take the next step in your career?

At Warner Hotels, you can discover your glow, as we believe people thrive when their unique strengths and personality are nurtured.

At Warner Hotels, we’re more than just a place to stay, we’re a place where guests come to make memories, discover new experiences, and feel truly cared for.

Ready to discover your glow?

Be part of something more than a hotel — where your personality shines and your ideas matter.

Inclusion Statement

Diversity, equity, and inclusion are at the heart of who we are and what we do. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share.

We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us at: [email protected]

Please note: Unsolicited CV’s from agencies will not be considered

Apply Now

Refine Your Search

director of operations jobs in havant, ham

Head of Operations

Operations Director

Director of Onshore Asset Management

Head of Growth

Director of Partnerships, EMEA

Director, Project Management - Performance & Reporting

Head of Finance & Operations

Head of Strategic Planning

Managing Director

Business Development Director

Operations Director - GI

Head of Planning and Subcontract Manufacturing

Associate Director - Regulatory

Project Director - Controls Analytics

Head of Supply Chain

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