Patient experience manager Work, Jobs in Hawkhurst, Ken (with Salaries)

Patient Experience Coordinator
The MOLE Clinic Ltd —Royal Tunbridge Wells
- £27,000 a year
- Full-time
- GP surgery experience
- Microsoft Office
- Organisational skills
- Annual leave
- Employee discount
Quick apply
12h
Pastoral Lead (St Leonards CoE Primary Academy)
East Sussex County Council —St Leonards-on-Sea
- £36,380 - £38,872 a year
- Full-time
- Organisational skills
- Communication skills
- School
1d
Evening Housekeeping Coordinator
Benenden Hospital Trust —Benenden
- £26,500 - £28,500 a year
- Part-time
- Hospital
- Microsoft Office
- Supervising experience
- Free parking
- Annual leave
Deputy Manager
Priory —Bexhill
- £14.10 an hour
- Full-time
- Organisational skills
- Care plans
- Communication skills
- Referral programme
Quick apply
GP Surgery Healthcare Assistant
Buxted Medical Centre —Uckfield
- Part-time
- Microsoft Outlook
- GP surgery experience
- IT
Quick apply
7d
Delivery Team Trainer
Evri —Polegate
- £28,000 - £30,000 a year
- Full-time
- Customer service
- Travel
4d
Business Development Manager
KIMS Hospital —Maidstone
- £40,000 - £45,000 a year
- Full-time
- Business development
- Communication skills
- Negotiation
Office Manager
Park Practice —Eastbourne
- £29,016 - £31,544 a year
- Part-time
- Microsoft Word
- Management
- GP surgery experience
- Free parking
Quick apply
12d
Functional Skills English Tutor
TCHC Group —Chatham
- £25,000 - £34,000 a year
- Monday to Friday
- English
- Education
- Travel
- Annual leave
- Employee assistance programme
Quick apply
Retail Operations Manager
Heart of Kent Hospice —Aylesford
- Up to £42,000 a year
- Full-time
- Sales
- Travel
- Hospice
- Sick pay
Quick apply
13d
Cath Lab Manager
KIMS Hospital —Maidstone
- Full-time
- Hospital
- Laboratory experience
- Leadership
- Free parking
- Annual leave
Qualified PCV Driver
Stagecoach —Ashford
- £15.83 an hour
- Overtime
- School
- Employee assistance programme
- Employee discount
Practice Manager
Mosaic Dental Limited —Rye
- £35,000 a year
- Full-time
- Organisational skills
- In-person
- Leadership
Quick apply
1d
Casual Driver
KITE College Sittingbourne —Kemsley
- £13.81 an hour
- Part-time
- Customer service
- Driving
- In-person
Quick apply
Bank Medical Secretary
Spire Healthcare —Chatham
- 8 hour shift
- Typing
- Medical terminology
- Annual leave
Team Lead Occupational Therapist - Integrated Discharge Team
East Sussex Healthcare NHS Trust —St Leonards-on-Sea
- £49,387 - £56,515 a year
- Full-time
- Discharge planning
- Acute care experience
- Employee assistance programme
12d
Mental Health Practitioner
Oxleas NHS Foundation Trust —Rochester
- £41,959 - £50,117 a year
- Full-time
- Remote
- English
- Care plans
8h
Assistant Practice Manager
Town Medical Centre —Sevenoaks
- £15 - £17 an hour
- Part-time
- GP surgery experience
- Supervising experience
- Human resources
Quick apply
8d
GP Operations Manager
Aspire Medical Health —Chatham
- £35,000 - £45,000 a year
- Full-time
- Management
- GP surgery experience
- Microsoft Office
Quick apply
11d
Team Leader - 9 Month Maternity Fixed Term Contract
2gether support solutions —Ashford
- £29,721 a year
- Part-time
- Management
- Communication skills
- Annual leave
- Employee assistance programme

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Patient Experience Coordinator

The MOLE Clinic Ltd -
Royal Tunbridge Wells

Quick apply

Job details

Permanent | Full-time
£27,000 a year
12 hours ago

Benefits

Free flu jabs
Annual leave
Company pension
Private medical insurance
Employee discount
Referral programme
Sick pay

Qualifications

GP surgery experience
Microsoft Office
Organisational skills
Leadership

Full job description

Job Title: Patient Experience Coordinator

Starting Salary: £27,000 per annum FTE plus Monthly Bonuses (around £2,500 pa FTE)

Experience: Experience in customer facing role is essential, in private healthcare setting desirable

Start Date: 17 August 2026

About The MOLE Clinic

The MOLE Clinic is one of the UK's leading providers of skin cancer screening and mole removal, with clinics across London and the South East. We hold a CQC Good rating, use the latest diagnostic technology, and work with some of the country's most respected dermatologists and plastic surgeons.

Our patients come to us at a vulnerable moment. They may be worried. They deserve a first-class experience from the moment they walk through the door — and that's where you come in.

The Role

As a Patient Experience Coordinator, you are the face of The MOLE Clinic. You set the tone for every patient's visit — from their first phone call to the moment they leave the clinic — and you take personal ownership of the standard of care they receive.

This is a role for someone who understands that exceptional patient experience isn't incidental to a private clinic's success; it's central to it. You'll work closely with the Clinic Manager and Assistant Clinic Manager, keeping daily operations running smoothly while ensuring every patient interaction reflects the professionalism and warmth The MOLE Clinic is known for.

This role suits people who've built their career around delivering genuinely high standards — whether in private healthcare, premium hospitality, or another environment where the quality of the human interaction matters.

What You'll Do

Own the patient experience end-to-end — welcoming, guiding, and supporting patients throughout their visit
Manage appointment bookings and patient queries by phone, email, and in person
Process payments and invoices accurately
Maintain clinical records and support stock management
Support the clinic management team with day-to-day operations
Uphold confidentiality, compliance, and the high standards expected in a CQC-registered clinic

What We're Looking For

We care about attitude as much as experience. The right person instinctively understands that patients in a private healthcare setting expect more — and delivers it without being asked.

Essential:

Proven experience in a customer-facing or patient-facing role where standards were high
Genuinely warm and professional manner — in person and on the phone
Strong organisational skills; you can manage competing priorities without dropping the ball
Comfortable with administration, systems, and attention to detail
Calm under pressure and solutions-focused

Desirable:

Experience in a private clinic, GP practice, or other healthcare environment
Familiarity with medical booking or practice management software
Proficiency in Microsoft Office

If you're coming from an NHS background and looking to move into private healthcare, you're welcome to apply — but please be aware that the pace, patient expectations, and commercial environment are distinct. We're looking for people who are energised by that difference.

What We Offer

Salary: Competitive salary
Bonus: Monthly performance bonus (approx. £2,500 per year FTE)
Annual leave: 25 days plus bank holidays — and your birthday off
Private Medical Insurance from day one
Company pension scheme
Company sick pay
Friends and family discount on treatments
Employee referral scheme
Eyecare vouchers and annual flu vaccination

Our Culture

We're a growing business in a national expansion phase. We're looking for people who want to grow with us — who bring energy, take ownership, and genuinely care about the patients they serve. Patient Experience Coordinators who demonstrate initiative and leadership have a natural path into senior and management roles as we open new clinics.

How to Apply

Please apply with your CV and a short note explaining why this role appeals to you and what you'd bring to The MOLE Clinic team. Applications without a covering note will not be progressed.

The MOLE Clinic is an equal opportunities employer. We welcome applications from all qualified candidates regardless of background.

Pay: £27,000.00 per year

Benefits:

Company pension
Employee discount
Free flu jabs
Private medical insurance
Referral programme
Sick pay

Application question(s):

How long is your notice period?

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

patient experience manager jobs in hawkhurst, ken

Patient Experience Coordinator

Pastoral Lead (St Leonards CoE Primary Academy)

Evening Housekeeping Coordinator

Deputy Manager

GP Surgery Healthcare Assistant

Delivery Team Trainer

Business Development Manager

Office Manager

Functional Skills English Tutor

Retail Operations Manager

Cath Lab Manager

Qualified PCV Driver

Practice Manager

Casual Driver

Bank Medical Secretary

Team Lead Occupational Therapist - Integrated Discharge Team

Mental Health Practitioner

Assistant Practice Manager

GP Operations Manager

Team Leader - 9 Month Maternity Fixed Term Contract

I want to receive the latest job alerts for patient experience manager in hawkhurst, ken

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