Housekeeping manager Work, Jobs in Hawley, Ham (with Salaries)

Duty Manager
Stoke Park Ltd —Slough
- Up to £52,000 a year
- Full-time
- Hotel
- Supervising experience
- Human resources
- Free parking
- Sick pay
Quick apply
Store Manager Designate - Berkshire
Mountain Warehouse —Bracknell
- Full-time
- Customer service
- Merchandising
- Retail management
- Annual leave
- Employee assistance programme
Quick apply
Assistant Manager
Mountain Warehouse —Wokingham
- Full-time
- Customer service
- Merchandising
- Warehouse experience
- Annual leave
- Employee assistance programme
Quick apply
Assistant General Manager
Inspired Villages —Reading
- £40,000 - £45,000 a year
- Full-time
- Hospitality
- Sales
- Microsoft Office
- Annual leave
- Employee assistance programme
9d
Spa Duty Manager
Pennyhill Park Hotel & Spa —Bagshot
- £29,870 a year
- Hotel
- Organisational skills
- Guest services
- Employee assistance programme
- Employee discount
Counter Manager - Bracknell
Benefit Cosmetics UK —Bracknell
- Part-time
- Hospitality
- Management
- Sales
- Annual leave
- Referral programme
Store Manager
Between the Lines Ltd —Godalming
- From £30,000 a year
- Weekend availability
- Management
- Customer service
- Merchandising
- Free parking
- Store discount
Quick apply
8d
Accommodation and Events Assistant
The Pavilon Bisley —Woking
- £28,000 a year
- Weekend availability
- Hospitality
- Customer service
- English
- Free parking
- Employee discount
Quick apply
16h
House Manager / Housekeeper/Family Cook – Cobham, Surrey up to £55k
Surrey Housekeepers —Cobham
- £50,000 - £55,000 a year
- Full-time
Retail Store Supervisor - Guildford
NEOM Wellbeing —Guildford
- Weekend availability
- Supervising experience
- Team management
- Employee discount
Quick apply
Housekeeping Supervisor - Premium Serviced Apartments
The Corporate Housing Partnership Limited —Newbury
- £13.75 - £13.76 an hour
- Weekend availability
- Hospitality
- Customer service
- Quality control
- Health & wellbeing programme
- Life insurance
Quick apply
8d
Accommodation Supervisor
FlexiPubs (South) Ltd —Basingstoke
- £12.80 - £14.00 an hour
- Part-time
- Hospitality
- English
- Supervising experience
- Free parking
Quick apply
Store Manager
Mountain Warehouse —Henley on Thames
- Full-time
- Customer service
- Merchandising
- Retail management
- Annual leave
- Employee assistance programme
Quick apply
Front Office Manager (M/F/X)
IBIS BUDGET —Hounslow
- £30,000 - £33,000 a month
- Weekend availability
- Bar
- English
- Hotel
- Employee discount
Quick apply
Housekeeping Shift Leader - West Court Retreat
Nirvana Spa & Leisure Ltd —Finchampstead
- £14 an hour
- Hospitality
- Hotel
- Leadership
- Employee discount
- Referral programme
1d
Duty Manager
SARR Hotels Limited t/a Crowne Plaza Basingstoke —Basingstoke
- £12.90 an hour
- 12 hour shift
- Hospitality
- Hotel
- Supervising experience
- Free parking
Quick apply
Quality Manager - Sheraton Heathrow Hotel
Marriott International, Inc —West Drayton
- Full-time
- Hospitality
- Hotel
- Supervising experience
- Employee discount
- Referral programme
12d
Contract Delivery Manager
JIK-Integral UK Limited —Maidenhead
- Full-time
- Microsoft Office
- Continuous improvement
- HVAC
Quick apply
Contract Delivery Manager
JLL —Maidenhead
- Microsoft Office
- Continuous improvement
- HVAC
Hotel Reception Supervisor
Oakley Hall Hotel —Winklebury
- Weekend availability
- Hospitality
- Hotel
- Organisational skills
- Free parking
- Employee discount

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Duty Manager

Stoke Park Ltd
Slough

Quick apply

Job details

Permanent | Full-time | Fixed term contract
Up to £52,000 a year

Benefits

Free parking
Company pension
Sick pay
On-site parking

Qualifications

Supervising experience
Human resources
Guest services
Leadership
Hotel experience

Full job description

Job Overview:

The Duty Manager is responsible for overseeing the hotel’s day-to-day operations during assigned shifts, acting as the senior operational presence on property. Reporting to the Front Office Manager, the role ensures seamless guest experience delivery, operational efficiency, and effective interdepartmental coordination in line with Stoke Park’s five-star luxury standards.

The Duty Manager serves as a key point of escalation for guests and departments, managing service recovery, operational challenges, and team leadership across Front Office and wider hotel operations. They represent hotel management on shift, ensuring standards, safety, and service excellence are consistently upheld.

Key Responsibilities

Guest Experience & Service Excellence

Act as the senior point of contact for guests during assigned shifts, ensuring a warm, professional, and personalised experience.
Proactively monitor guest journey touchpoints (arrival, stay, departure) and intervene to enhance satisfaction and resolve concerns.
Manage guest feedback, complaints, and service recovery efficiently and empathetically, ensuring brand reputation and guest loyalty.
Maintain a highly visible presence in the lobby and guest-facing areas during peak periods.

Operational Management

Oversee the smooth running of daily hotel operations, with particular focus on Front Office, Concierge, Porters, Valet, and Guest Services.
Ensure effective communication and coordination between departments including Housekeeping, Engineering, Spa, F&B, and Security.
Support room allocation decisions, upgrades, VIP arrangements, and late check-outs in line with operational priorities.
Monitor occupancy levels, arrivals, departures, and special events to ensure operational readiness.
Deputise for the Front Office Manager when required, ensuring continuity of leadership and standards.

Team Leadership & Support

Supervise Front Office Supervisors and Assistants on shift, providing guidance, direction, and support.
Lead by example, reinforcing Stoke Park’s culture, grooming standards, and service ethos.
Deliver shift briefings and ensure clear communication of priorities, guest expectations, and operational updates.
Support training, coaching, and performance management at operational level, escalating issues to the FOM where appropriate.

Revenue Protection & Compliance

Ensure accurate handling of guest accounts, billing instructions, cash, and deposits in line with procedures.
Protect room and ancillary revenue through operational diligence and guest engagement.
Support night audit handovers and ensure any discrepancies or incidents are communicated appropriately.
Ensure GDPR compliance and confidentiality of all guest information.

Health, Safety & Security

Act as the responsible manager on duty for health & safety, fire safety, and emergency procedures.
Respond effectively to incidents, emergencies, or security concerns, following company protocols.
Ensure all team members on shift adhere to safety, security, and evacuation procedures.

General Responsibilities

Adhere at all times to Stoke Park policies and procedures, including those relating to health & safety, security, fire, first aid, and emergency response.
Ensure compliance with the Employee Handbook and all departmental standards and notices.
Be flexible to cover duty management requirements across different operational areas as required by the business.
Undertake any other reasonable duties in line with the responsibilities of the role as directed by the Front Office Manager or senior management.

Notes:

This job description outlines the key responsibilities, objectives and scope of the role as it currently stands. It is not an exhaustive list, and the postholder may be required to carry out other duties as reasonably required, including duties of a similar or related nature, in line with the needs of the business.

Hours/Week: 48 Hours – May include weekend and bank holidays.

Job Types: Full-time, Permanent, Fixed term contract

Pay: Up to £52,000.00 per year

Benefits:

Company pension
Free parking
On-site parking
Sick pay

Ability to commute/relocate:

Slough SL2 4PG: reliably commute or plan to relocate before starting work (required)

Experience:

5‑star luxury hotel: 5 years (required)

Work Location: In person

Quick apply

Refine Your Search

housekeeping manager jobs in hawley, ham

Duty Manager

Store Manager Designate - Berkshire

Assistant Manager

Assistant General Manager

Spa Duty Manager

Counter Manager - Bracknell

Store Manager

Accommodation and Events Assistant

House Manager / Housekeeper/Family Cook – Cobham, Surrey up to £55k

Retail Store Supervisor - Guildford

Housekeeping Supervisor - Premium Serviced Apartments

Accommodation Supervisor

Store Manager

Front Office Manager (M/F/X)

Housekeeping Shift Leader - West Court Retreat

Duty Manager

Quality Manager - Sheraton Heathrow Hotel

Contract Delivery Manager

Contract Delivery Manager

Hotel Reception Supervisor

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