3rd line support engineer Work, Jobs in Haydock, Msy (with Salaries)

Senior IT Support Specialist / Project Engineer MSP
Equasys —Warrington
- £42,000 - £50,000 a year
- Full-time
- Travel
- Mentoring
- Communication skills
- Free parking
- Paid training
Quick apply
3rd Line Support Engineer
BCN Group —Manchester
- Full-time
- Hybrid work
- Mentoring
- SharePoint
- Training & development
- Annual leave
- Employee assistance programme
Quick apply
13d
IT Infrastructure & Support Technician
Clarion Security Systems Ltd —Manchester
- £32,000 - £38,000 a year
- Full-time
- Social media management
- SharePoint
- In-person
Quick apply
2d
Graduate Software Support Engineer
Car Benefit Solutions —Bury
- £26,000 - £30,000 a year
- Full-time
- Hybrid work
- Communication skills
Quick apply
12d
3rd Line Network Engineer
LIMA —Salford
- £50,000 - £60,000 a year
- Employee assistance programme
10d
2nd Line Modern Workplace Engineer
LIMA Networks LTD —Salford Quays
- £35,000 - £45,000 a year
- Weekend availability
- Hybrid work
- Azure
- SharePoint
Quick apply
10d
3rd Line Infrastructure Engineer
LIMA Networks LTD —Salford Quays
- £45,000 - £55,000 a year
- Weekend availability
- Continuous improvement
- Communication skills
Quick apply
3rd Line Support Engineer
Humnize —Manchester
- £40,000 - £45,000 a year
- Full-time
- Mentoring
Senior IT Engineer
FluidOne —Chorley
- Up to £45,000 a year
- Weekend availability
- Travel
- In-person
- Communication skills
- Employee assistance programme
Quick apply
3rd Line Network Engineer
LIMA Networks LTD —Salford Quays
- £45,000 - £55,000 a year
- Weekend availability
- Hybrid work
- Continuous improvement
- Communication skills
- Time management
Quick apply
10d
Senior Infrastructure Engineer
razorblue Careers —Salford
- Up to £50,000 a year
- Hybrid work
- Azure
- Customer service
- Mentoring
- Life insurance
- Referral programme
Quick apply
14d
Infrastructure Engineer
Evolution Money —Manchester
- Up to £55,000 a year
- Full-time
- Mentoring
- Annual leave
Quick apply
10d
Senior Infrastructure Engineer
The Granite Group —Liverpool
- £50,000 - £58,000 a year
- Full-time
- Hybrid work
- SharePoint
- Flexible schedule
Quick apply
2nd Line IT Support Engineer – £30K + Training | Award-Winning MSP | Manchester
Remedian I.T. Solutions —Oldham
- From £30,000 a year
- Full-time
- Customer service
- No experience needed
- In-person
- Paid training
- Work from home
Quick apply
5d
Infrastructure Engineer
Love2shop —Liverpool
- Full-time
- Azure
- Windows
- Continuous improvement
- Employee discount
Quick apply
13d
Infrastructure Engineer
ANS Group Limited —Manchester
- Full-time

Related jobs to explore

Based on your search for 3rd line support engineer

Junior IT Project Manager
MCS Group —Ormskirk
Coordinate project engineers and hold them accountable for agreed actions, updates and deadlines. Completing monthly 1-2-1’s with project engineers.
£30,000 - £35,000 a year
Quick apply
11d
IT Support Helpdesk Engineer - Onsite
Karmic Synergy —Llandudno
To accurately record, update and document requests using the help desk system, maintaining a first-class level of customer service and ensuring that all…
£28,000 - £32,000 a year
Quick apply

I want to receive the latest job alerts for 3rd line support engineer in haydock, msy

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Senior IT Support Specialist / Project Engineer MSP

Equasys
Warrington

Quick apply

Job details

Permanent | Full-time
£42,000 - £50,000 a year

Benefits

Free parking
Paid training
Company pension
Company events
Bereavement leave
Sick pay
On-site parking

Qualifications

Microsoft Windows Server
Technical troubleshooting
Technical project or programme management experience
Technology infrastructure experience
Cloud infrastructure
Driving Licence
Network infrastructure
Firewall
VoIP
IT support
Mentoring
Project implementation
Technical writing
Customer support
VMWare
Customer interaction
Root cause analysis
Project management experience
Communication skills
Intune

Full job description

About Equasys

Equasys is a leading Managed Service Provider (MSP) based in Birchwood, Warrington. We provide comprehensive IT support, infrastructure management, cybersecurity, cloud solutions, networking, datacentre hosting, VoIP systems, and IT consultancy services to organisations throughout the Northwest.

Our clients span a wide range of industries, from legal and professional services to manufacturing, engineering, and digital businesses. Alongside our fully managed clients, we also act as an outsourced 3rd line support and consultancy partner for organisations with internal IT teams.

At Equasys, technical excellence is at the heart of everything we do. We invest heavily in our team, encourage innovation, and provide genuine opportunities for career development. Our engineers are trusted to take ownership, solve problems, and help shape the future of our services.

The Opportunity

We are looking for an experienced Senior IT Support Specialist / Project Engineer to join our growing technical team.

This is a senior technical position combining project delivery with advanced support and consultancy. The role is ideally suited to an experienced MSP engineer looking to take ownership of projects, work directly with clients, and become a key technical resource within a highly skilled team.

The role is split approximately:

70% Project Delivery
30% 3rd Line Support & Technical Escalations

You will be responsible for delivering infrastructure, cloud, cybersecurity, networking, and modern workplace projects from initial planning through to implementation and handover. Alongside project work, you will act as a senior escalation point for complex technical issues and provide expert guidance to both clients and colleagues.

Key Responsibilities

Project Delivery (70%)

You will take ownership of projects from initial scoping and design through to implementation and handover, including:

Microsoft 365 migrations and tenant deployments
Microsoft Intune deployments and device management projects
Windows Server migrations and upgrades
Active Directory and Entra ID projects
Virtualisation deployments using VMware and Hyper-V
Firewall replacements and network refresh projects
Cybersecurity solution deployments
Backup and disaster recovery implementations
VoIP and Unified Communications deployments
Technical documentation and project handovers
Supporting the development of new services and technical standards

3rd Line Support & Escalations (30%)

Act as the senior escalation point for complex technical incidents
Perform advanced troubleshooting across cloud, infrastructure, networking, and security platforms
Support clients with in-house IT teams requiring specialist expertise
Perform root cause analysis and implement permanent resolutions
Review and maintain technical documentation
Assist with mentoring and knowledge sharing across the service desk team
Ensure excellent communication and customer service throughout the support lifecycle

Essential Experience

Minimum 3 years' experience within an MSP environment
Minimum 3 years' experience in a 3rd Line Support, Infrastructure Engineering, or Technical Projects role
Proven experience delivering IT infrastructure and cloud projects
Strong customer-facing and communication skills
Full UK driving licence and access to a vehicle

What We Offer

£42,000 - £50,000 salary
Up to 25 days holiday plus bank holidays
Pension scheme
Paid training and certification support
Exposure to modern technologies and varied projects
Career progression opportunities
Mileage and travel expenses paid
Free parking
Supportive and highly skilled team environment

This role is office-based in Birchwood with regular travel to client sites across the Northwest.

No agencies please.

Pay: £42,000.00-£50,000.00 per year

Benefits:

Bereavement leave
Company events
Company pension
Free parking
On-site parking
Sick pay

Work Location: In person

Quick apply

Refine Your Search

3rd line support engineer jobs in haydock, msy

Senior IT Support Specialist / Project Engineer MSP

3rd Line Support Engineer

IT Infrastructure & Support Technician

Graduate Software Support Engineer

3rd Line Network Engineer

2nd Line Modern Workplace Engineer

3rd Line Infrastructure Engineer

3rd Line Support Engineer

Senior IT Engineer

3rd Line Network Engineer

Senior Infrastructure Engineer

Infrastructure Engineer

Senior Infrastructure Engineer

2nd Line IT Support Engineer – £30K + Training | Award-Winning MSP | Manchester

Infrastructure Engineer

Infrastructure Engineer

Related jobs to explore

I want to receive the latest job alerts for 3rd line support engineer in haydock, msy

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected