Logistics supervisor Work, Jobs in Haydock, Msy (with Salaries)

Customer Operations Team Leader
New Balance —Warrington
- Full-time
- Hybrid work
- Management
- Analysis skills
- Continuous improvement
- Annual leave
- Employee discount
23h
Operations Team Leader - Specialist Services
UK Event Medical Services Limited —Preston
- Full-time
- Organisational skills
- IT
- Communication skills
Quick apply
Logistics Efficiency Supervisor
Cargill —Liverpool
- English
- Bachelor's degree
- Continuous improvement
13d
Operations Supervisor – Rental & Customer Service
Indie Campers —Manchester
- Weekend availability
- English
- Referral programme
Quick apply
Night Transport Supervisor
Uniserve (U K) Ltd —Appleton
- 12 hour shift
- Microsoft Office
- IT
- Communication skills
- Free parking
- Referral programme
Quick apply
Warehouse Shift Manager
DHL —Skelmersdale
- £37,000 a year
- Management
- Microsoft Office
- Warehouse experience
Warehouse Team Leader/Supervisor
Tattoo Everything Supplies —Swinton
- £25,500 a year
- Weekend availability
- Heavy lifting
- Continuous improvement
- Team management
- Free parking
- Annual leave
Quick apply
8d
Customer Services Supervisor
Encirc —Elton
- £40,000 - £43,000 a year
- Microsoft Word
- Customer service
- Microsoft Office
- Free parking
- Annual leave
Quick apply
1d
Warehouse Supervisor
Langdons —Kirkby
- £34,253.60 a year
- Overtime
- Microsoft Office
- Warehouse experience
- Leadership
- Free parking
- Employee assistance programme
Quick apply
Branch Operations Supervisor
Indie Campers —Manchester
- Weekend availability
- English
- Referral programme
Quick apply
Warehouse Shift Manager
Home Bargains —Liverpool
- £51,714 - £62,665 a year
- Full-time
- Continuous improvement
- Warehouse experience
- Leadership
- Store discount
- Annual leave
Quick apply
10d
Transport Shift Manager
Boughey Logistics —Nantwich
- £47,000 a year
- Weekend availability
- Management
- Microsoft Office
- Continuous improvement
- Free parking
- Employee assistance programme
Quick apply
13d
Warehouse Supervisor
Serconnect Ltd —Blackburn
- £28,000 - £32,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee assistance programme
Quick apply
1d
General Warehouse Operative/Supervisor 5am-1130am
ArchiveIT —Liverpool
- £12.71 - £14.00 an hour
- Part-time
- Heavy lifting
- Organisational skills
- Warehouse experience
- Free parking
Quick apply
Environmental Operations Supervisor
Encirc —Elton
- £36,000 - £42,000 a year
- Supervising experience
- Organisational skills
- Annual leave
- Employee discount
Quick apply
16h
Operations Supervisor , AMZL Operations Supervisor
Amazon UK Services Ltd. —Bolton
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
15h
Warehouse Shift Supervisor
Great Bear —Chorley
- £30,986.77 a year
- Weekend availability
- Microsoft Word
- Microsoft Outlook
- Time management
- Annual leave
- Employee assistance programme
Quick apply
Warehouse Shift Manager - Ambient
Morrisons —Northwich
- Management
- Leadership
- Free parking
- Annual leave
Quick apply
Warehouse Supervisor
Warrens —Bolton
- £13.84 an hour
- Full-time
- Microsoft Outlook
- Management
- Computer literacy
- Employee assistance programme
Quick apply
Warehouse Team Leader
Great Bear —Deeside
- £28,505.28 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Warehouse experience
- Annual leave
- Employee assistance programme
Quick apply

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Customer Operations Team Leader

New Balance -
Warrington

Apply Now

Job details

Full-time
23 hours ago

Benefits

On-site gym
Annual leave
Company pension
Discounted gym membership
Private medical insurance
Employee discount
Flexible schedule
Life insurance

Qualifications

Management
Analysis skills
Continuous improvement

Full job description

Who We Are:

Since 1906, New Balance has empowered people through sport and craftsmanship to create positive change in communities around the world. We innovate fearlessly, guided by our core values and driven by the belief that conventions were meant to be challenged. We foster a culture in which every associate feels welcomed and respected, where leaders and creatives are inspired to shape the world of tomorrow by taking bold action today.

JOB MISSION:

Manage and develop a Customer Operations team who deliver exceptional customer service whilst adhering to EMEA processes and procedures. Develop strong wholesale retailer and consumer relationships and act as an ambassador of the New Balance brand demonstrating the key values of Integrity, Teamwork and Total Customer Satisfaction.

MAJOR ACCOUNTABILITIES:

Develop and maintain an understanding of our wholesale business environment and individual customer business needs.

Build collaborative relationships with customers and colleagues (Logistics, Purchasing, Sales, IT, Finance, Marketing, Sales Planners)

Be the champion for creating a customer focused environment throughout the business (not just within Customer Operations) that ensures a timely response to all customer needs and concerns.

Maintain appropriate measures and reports (KPI, SLA) to evaluate and control performance in relation to customer service deliverables and customer satisfaction rating.

Manage own accounts where relevant to agreed team standards.

Manage the creation, maintenance, and execution (conversion) of the order book through the supply chain, ensuring compliance with agreed EMEA Customer Operations standards and value-added service strategy

Ensure the Customer Operations Team adhere to all EMEA processes, procedures and deadlines.

Ensure orderbook is valid with correct customer information, dates, order types, prices and discounts and any issues are identified and resolved with urgency.

Takes corrective action with all departments to resolve issues/constraints to order book conversion as identified through KPI/SLA analysis.

Oversees Invoice Projection and measures of accuracy to deliver reliable forecasts to the Business.

Identify process improvement opportunities and work with relevant teams to explore feasibility. Once improvement has been approved by Senior Customer Operations Manager EMEA, create any required IT requests; test and implement new functionality. Ensure new process is documented and communicated across all EMEA CS teams.

Working with sales and IT, identify new customer EDI opportunities and be proactive in the implementation process. Work collaboratively with the Senior Customer Operations Manager EMEA and other Customer Operations Managers across the region to share best practice and streamline processes where applicable.

Proactively manage local warehouse activities (Iberia only) ensuring on time despatch of orders within customer requirements whilst ensuring all EMEA processes are followed.

Develop team objectives and goals.

Lead motivates and support team and individuals to achieve goals.

Provide necessary leadership and coaching to support the team in achieving their individual and team objectives.

Provide regular 1-1s, coaching and feedback.

Manage poor performers effectively.

Manage day to day activities of customer services team.

Provide necessary training and development opportunities for all reports as appropriate.

Develop succession plans where appropriate.

Ensure adequate cross training of the team to provide seamless cover when associates are absent.

REQUIREMENTS FOR SUCCESS:

Customer focused.

Strong people management skills.

Demonstrates resilience, determination, and ability to self-manage.

Problem solving and decision making.

Strategic thinker and operationally capable.

Strong influencing skills.

Planning and analytical ability.

Continuous improvement mindset.

Coaching skills.

BENEFITS:

Discretionary Bonus Opportunity

Private Medical Insurance

Dental Scheme

Pension Scheme

Flexible Working Hours

Hybrid working (3 days on-site)

25 days Annual Leave per year

Life Insurance

On Site Gym

Employee Discount

Flexibility to work 20 days from anywhere each year

Wellbeing and Mental Health Benefit (24/7 Employment Assistance Program & Support)

Equal Opportunity Employer:

New Balance is committed to equality of opportunity for all current and prospective associates regardless of age, disability, race, religion or belief, gender, sexual orientation, pregnancy and maternity, marriage and civil partnership and gender reassignment. We are an equal opportunity employer and support a culture of diversity and inclusion.

If you have not already done so, please let us know if you require any support so we can make the right adjustments and considerations should they be required.

Apply Now

Refine Your Search

logistics supervisor jobs in haydock, msy

Customer Operations Team Leader

Operations Team Leader - Specialist Services

Logistics Efficiency Supervisor

Operations Supervisor – Rental & Customer Service

Night Transport Supervisor

Warehouse Shift Manager

Warehouse Team Leader/Supervisor

Customer Services Supervisor

Warehouse Supervisor

Branch Operations Supervisor

Warehouse Shift Manager

Transport Shift Manager

Warehouse Supervisor

General Warehouse Operative/Supervisor 5am-1130am

Environmental Operations Supervisor

Operations Supervisor , AMZL Operations Supervisor

Warehouse Shift Supervisor

Warehouse Shift Manager - Ambient

Warehouse Supervisor

Warehouse Team Leader

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