Exciting opportunity for a Full-Time Patient Discharge Coordinator to join our team at HTG-UK based at Royal Cornwall Hospital
Who Are We?
At Health Transportation Group UK (HTG-UK), we are one of the UKs leading providers of Non-Emergency Patient Transport, supporting thousands of vulnerable patients across the UK. We proudly serve the NHS, completing over 800,000 essential journeys every year.
We deliver services across a growing number of NHS contracts, including North East Lincolnshire, Mid and South Essex, Dorset, Cornwall & Isles of Scilly, Norfolk & Waveney, and Suffolk and North East Essex. With 22 operational bases and a dedicated team of over 1,200 passionate professionals, we provide safe, caring, and high-quality transport services nationwide.
What Can You Expect?
You will be joining us in the role of Patient Discharge Coordinator, based at the Royal Cornwall Hospital and occasionally our base in Redruth. This is a full-time, permanent position (37.5 hours per week, Monday to Friday).
As the Patient Discharge Coordinator, you will be responsible for ensuring the smooth and timely discharge of patients from hospital or the completion of treatment by proactively liaising with all key stakeholders. This will include working closely with patients, healthcare professionals, and HTG staff to coordinate and deliver efficient, effective, and patient-centred transport solutions that support safe and timely transitions of care.
Summary Of Main Duties Include
Whats In It For You?
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Competitive Salary £25,642.50 per annum
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Sick Pay & Support Contractual sick pay and access to Employee Assistance Programme
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Generous holiday allowance - 28 days, including Bank and Public Holidays
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Increased Holiday Allowance for long service
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Refer a Friend Bonus Earn £500 for each friend you bring on board
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Fully Funded Training and Uniform Kick off your role with an initial induction, plus ongoing mentorship and CPD
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Pension Scheme
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Development Opportunities Clear career pathways, including routes into leadership or clinical care roles
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Engaging Workplace Culture With regular staff competitions and recognition events/prizes
What Were Looking For:
Our Commitment to Safer Recruitment
Patient safety is our priority. To work for HTG-UK you will need:
- Enhanced DBS check (Conducted during onboarding if successful)
- Right to work in the UK
- Full UK manual driving licence
- Satisfactory employment and character references
- A satisfactory medical assessment
Equal Opportunities
The Companys Equal Opportunities policy affirms our commitment to ensure that no patient, employee or job applicant faces discrimination - whether directly or indirectly based on gender, sexual orientation, age, marital status, responsibility for dependants, disability, religion, belief, colour, race, nationality, ethnic or national origin, trade union activity, social background, health status, or is disadvantaged by conditions or requirements which cannot be shown as justifiable.
Safeguarding
The organisation takes the issues of Safeguarding Children, Adults and addressing domestic violence very seriously and therefore all employees at HTG-UK are expected to:
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Attend mandatory training on Safeguarding children and adults
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Ensure they are familiar with their and the organisations requirements under relevant legislation
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Adhere to all relevant national and local policies, procedures, and professional codes
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Report any concerns to the appropriate authority
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Maintaining professional boundaries as a Person in a Position of Trust (PiPoT)
