Head of operations Work, Jobs in Hayling Island, Ham (with Salaries)

Head of Operations
Warner Leisure Hotels —Hayling West
- Up to £50,000 a year
- Full-time
- Management
- Hotel
- Restaurant
Regional Facilities Manager
Warner Leisure Hotels —Hayling Island
- £50,000 - £55,000 a year
- Full-time
- Hospitality
- Maintenance
- Hotel
Head of Food & Beverage
Warner Leisure Hotels —Hayling West
- Up to £45,000 a year
- Full-time
- Microsoft Excel
- Hotel
- Leadership
Digital Analytics Specialist
Semantic Ltd —Southampton
- £45,000 - £52,000 a year
- Full-time
- Hybrid work
- Azure
- SQL
- Travel
- Flexitime
- Work from home
Quick apply
Project Coordinator – Marine Coordination
OEG Energy Group —Portsmouth
- Full-time
- Microsoft Office
- Analysis skills
- Travel
- Annual leave
Director, Project Management - Performance & Reporting
Wiley —Bognor Regis
- £73,100 - £107,167 a year
- Full-time
- Project management
Executive Assistant
CornerstoneHealthcare —Waterlooville
- £40,000 a year
- Full-time
- Organisational skills
- Communication skills
- Paid training
- Employee assistance programme
6d
Logistics Lead
Ocean Infinity —Southampton
- Up to £55,000 a year
- Full-time
- Hybrid work
- ERP systems
- Leadership
Marketing Manager
Wiley —Bognor Regis
- £40,200 - £57,533 a year
- Full-time
- Sales
- Marketing
- Salesforce
Sales Support Manager
The General Wine & Liquor Company Ltd —Liphook
- £35,000 - £45,000 a year
- Full-time
- Management
- Sales
- Customer service
Quick apply
9d
Swimming Pool Supervisor
Butlin's —Bognor Regis
- Full-time
- Sales
- Supervising experience
- Driving
Senior Operations Chef
Upham Inns Support Centre (Hampshire) —Havant
- £45,000 - £55,000 a year
- Weekend availability
- Hospitality
- Cooking
- Leadership
Quick apply
Branch Manager - Chichester
GoldUnion —Chichester
- £30,000 - £60,000 a year
- No experience needed
- Financial services
- Communication skills
- Paid training
- Annual leave
Business Development Lead
SCH —Southampton
- £45,000 - £50,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
- Free parking
Quick apply
12d
Head of Education, Skills and Work - HMP Winchester
Ministry of Justice —Winchester
- £50,001 - £60,001 a year
- Part-time
- Hybrid work
- English
- Education
- Presentation skills
- Annual leave
8d
Head of Risk
Southern Coop —North Harbour
- Full-time
- Hybrid work
- Analysis skills
- Leadership
- Communication skills
4d
Senior Data Analyst
Hampshire County Council —Winchester
- £40,643 - £45,077 a year
- Temporary
- Hybrid work
- Microsoft Excel
- Azure
- SQL
- Annual leave
- Employee assistance programme
12d
Office Admin
Between the Lines Ltd —Chichester
- £28,000 a year
- Full-time
- Microsoft Excel
- Computer literacy
- Administrative experience
- Free parking
- Annual leave
Quick apply
7d
Management Accountant
Prodigi —Alton
- £55,000 a year
- Full-time
- ERP systems
- Microsoft Office
- Accounting
- Annual leave
- Work from home
Quick apply
Supervisor Plus
Butlin's —Bognor Regis
- Full-time
- Sales
- Supervising experience
- Driving

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Head of Operations

Warner Leisure Hotels -
Hayling West

Apply Now

Job details

Full-time
Up to £50,000 a year

Qualifications

Management

Full job description

Join our team at Lakeside, part of the Warner Hotels Group. This hotel on Hayling Island has spa facilities, a cabaret restaurant, and overlooks a lake near the Hampshire coast.

We are looking for a Head of Operations to lead all front and back-of-house functions at Lakeside Coastal Village.

The Head of Operations is responsible for leading teams to deliver a seamless guest experiences across the Reception, Leisure, Spa, Housekeeping, Entertainment and Nights teams.

Distinctive in scope, the role combines daily operational delivery with strategic improvement to secure both immediate service excellence and long-term growth.

As Head of Operations, you’ll play a crucial role in bringing that magic to life.

What will I be doing as Head of Operations?

Operational delivery: Oversee day-to-day operations across reception, leisure club, spa, housekeeping, entertainment, and nights team; ensure seamless guest arrival, check-in, and service delivery across all touch-points.

Sales and commercial execution: Drive on-site sales performance across leisure, spa, and entertainment; implement hotel-specific propositions and external marketing initiatives in partnership with HUB teams to maximise revenue.

Entertainment and leisure leadership: Provide oversight of entertainment delivery and calendar development; ensure leisure club and spa operations (including memberships and day spa services) are executed to brand standards and guest expectations.

Housekeeping and nights management: Lead and quality assure housekeeping operations and nights team delivery; maintain service standards, guest satisfaction, and operational efficiency across both functions.

Labour and rota management: Forecast and produce efficient rotas across reception, leisure, spa, housekeeping, entertainment, and nights; control labour spend while maintaining required cover to deliver service excellence.

Guest experience and complaint resolution: Monitor and enhance arrival, check-in, and post-stay guest experiences; lead complaint handling and feedback resolution to protect reputation and drive loyalty.

Compliance and safety: Ensure 100% adherence to health and safety requirements across all operational departments; oversee leisure audits including lifeguard compliance, paperwork, and administration.

People management and retention: Recruit, train, develop, and performance manage team members across all operational departments; foster teamwork, morale, and succession planning to maintain engagement and retention.

Continuous improvement and strategy: Identify operational efficiencies and service improvements across leisure, spa, reception, and housekeeping; pilot commercial and guest experience initiatives to scale successful practices within Head Office parameters.

You'll need to have:

Significant Managerial experience in Reception or Front Desk in a high occupancy hotel environment
Proven track record of managing large bedroom operations and supporting full site operational delivery.
Experience managing OTA relationships and distribution performance.
PPO experience desirable.

Looking to take the next step in your career?

At Warner Hotels, you can discover your glow, as we believe people thrive when their unique strengths and personality are nurtured.

At Warner Hotels, we’re more than just a place to stay, we’re a place where guests come to make memories, discover new experiences, and feel truly cared for.

Ready to discover your glow?

Be part of something more than a hotel — where your personality shines and your ideas matter.

Inclusion Statement

Diversity, equity, and inclusion are at the heart of who we are and what we do. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share.

We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us at: [email protected]

Please note: Unsolicited CV’s from agencies will not be considered

Apply Now

Refine Your Search

head of operations jobs in hayling island, ham

Head of Operations

Regional Facilities Manager

Head of Food & Beverage

Digital Analytics Specialist

Project Coordinator – Marine Coordination

Director, Project Management - Performance & Reporting

Executive Assistant

Logistics Lead

Marketing Manager

Sales Support Manager

Swimming Pool Supervisor

Senior Operations Chef

Branch Manager - Chichester

Business Development Lead

Head of Education, Skills and Work - HMP Winchester

Head of Risk

Senior Data Analyst

Office Admin

Management Accountant

Supervisor Plus

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