Contract analyst Work, Jobs in Haywards Heath, Wsx (with Salaries)

Senior Customer Service Advisor
Barclays —Haywards Heath
- £27,700 a year
- Weekend availability
- Customer service
- Administrative experience
- Banking
- Life insurance
Billing Analyst
UK Power Networks —Crawley
- £30,816 a year
- Hybrid work
- English
- Analysis skills
- Communication skills
- Annual leave
- Employee assistance programme
Data Analyst
Telecom Acquisitions Ltd. —Horsham
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Azure
- Employee discount
- Referral programme
Quick apply
Securities Transfer Analyst 2 - 12 month contract
Schroders —Horsham
- Full-time
- Microsoft Excel
- Banking
Financial Planning Analyst
AXA —Royal Tunbridge Wells
- Microsoft Excel
- Analysis skills
- Organisational skills
Senior Privacy Analyst (6 Month FTC)
1st Central —Haywards Heath
- Up to £50,000 a year
- Analysis skills
- Financial services
- AI
10h
First Team Training Analyst
Brighton and Hove Albion Football Club —Lancing
- Weekend availability
- Employee discount
8d
Demand Analyst (Ref 26-053)
Cleveland Police —St. Marks
- £33,603 - £39,276 a year
- Full-time
- Microsoft Office
- Analysis skills
- Travel
10d
Service Desk Analyst
Formula 1 —Biggin Hill
- Full-time
- Azure
- Microsoft Office
- IT
- Store discount
- Annual leave
1d
Aviation Invoicing Manager
JMC Aviation —Biggin Hill
- Microsoft Powerpoint
- Maintenance
- English
- Relocation assistance
- Annual leave
Pensions Research Data Analyst - 12 Month Fixed Term Contract
WTW —Reigate
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Data analysis skills
- Annual leave
- Employee assistance programme
8d
U21 Academy Performance Analyst
Brighton and Hove Albion Football Club —Lancing
- Weekend availability
- Employee discount
8d
Account Support Analyst
LexisNexis Risk Solutions —East Grinstead
- Full-time
- CRM software
- Salesforce
- Microsoft Office
- Employee assistance programme
- Employee discount
Account Support Analyst
RELX —East Grinstead
- Full-time
- CRM software
- Salesforce
- Microsoft Office
- Employee assistance programme
- Employee discount
Trainee SEN Teacher
Jigsaw Trust —Cranleigh
- From £26,458 a year
- Part-time
- Master's degree
- In-person
- Café
- Free parking
- Store discount
Quick apply
9d
Financial Planning Analyst
AXA UK —Royal Tunbridge Wells
- Microsoft Excel
- Analysis skills
- Organisational skills
- Annual leave
Job Coach
Ambitious about Autism —Crawley
- £29,172 a year
- Full-time
- Employee assistance programme
9d
Senior Financial Analyst
Biffa Waste Services —Horsham
- Full-time
- Hybrid work
- Microsoft Excel
- Analysis skills
- Accounting
Quick apply
Gameplay Designer
MAG Interactive —Brighton
- Hybrid work
- English
- AI
- Communication skills
- Gym membership
- Flexible schedule
Quick apply
1d
Cash & Treasury Operations Analyst 2 (12 month FTC)
Schroders —Horsham
- Full-time
- Microsoft Office

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Senior Customer Service Advisor

Barclays -
Haywards Heath

Apply Now

Job details

Permanent
£27,700 a year

Benefits

Company pension
Private medical insurance
Life insurance

Qualifications

Customer service
Administrative experience
Banking

Full job description

Date live: 05/06/2026

Business Area: BUK Customer Care UK

Area of Expertise: Banking Operations

Contract: Permanent

Reference Code: JR-0000105348

Join us at Barclays as a Senior Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers with more complex queries or needs, this is your chance to bring your passion for helping people to a role where your empathy, dedication and exceptional customer service can truly shine. You’ll be the friendly face for our Retail Banking customers in branch or at one of our local hubs, offering expertise, guidance and support with every interaction.

As part of our Customer Care team, you’ll work 5 days per week, including some weekends, and start with a competitive salary of £27,700. On top of that, you’ll enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection. With full training and the support of our collaborative team, we’ll ensure you have everything you need to succeed and grow with us.

At Barclays, we’re not just offering you a role—we’re offering you a career.

Purpose of the role

To provide exceptional customer service while resolving more complex customer needs/requests.

Accountabilities

Provision of customer service through various communication channels including chat, email and phone.
Execution of customer service requirements to resolve more complex, specific customer needs, and give a unique, personalised resolution for each case.
Collaboration with teams across the bank to align and integrate customer care processes.
Identification of areas for improvement to provide recommendations for change in customer care processes and provide feedback and coaching for colleagues on these highlighted areas.
Development and implementation of customer care procedures and controls to mitigate risks and maintain efficient operations.
Resolution of specific customer inquiries and issues related to the bank’s products and service, including account balances, transactions and payments.
Development and execution of reports and presentations on customer care performance and communicate findings to internal senior stakeholders.
Identification of industry trends and developments to implement best practice to improve customer care efficiency and effectiveness.

Analyst Expectations

To meet the needs of stakeholders/ customers through specialist advice and support
Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles.
Likely to have responsibility for specific processes within a team
They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources.
If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team.
Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams.
Check work of colleagues within team to meet internal and stakeholder requirements.
Provide specialist advice and support pertaining to own work area.
Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct.
Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams.
Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise.
Make judgements based on practise and previous experience.
Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures.
Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements.
Build relationships with stakeholders/ customers to identify and address their needs.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

Apply Now

Refine Your Search

contract analyst jobs in haywards heath, wsx

Senior Customer Service Advisor

Billing Analyst

Data Analyst

Securities Transfer Analyst 2 - 12 month contract

Financial Planning Analyst

Senior Privacy Analyst (6 Month FTC)

First Team Training Analyst

Demand Analyst (Ref 26-053)

Service Desk Analyst

Aviation Invoicing Manager

Pensions Research Data Analyst - 12 Month Fixed Term Contract

U21 Academy Performance Analyst

Account Support Analyst

Account Support Analyst

Trainee SEN Teacher

Financial Planning Analyst

Job Coach

Senior Financial Analyst

Gameplay Designer

Cash & Treasury Operations Analyst 2 (12 month FTC)

I want to receive the latest job alerts for contract analyst in haywards heath, wsx

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