Patient access occupations Work, Jobs in Hazlerigg, Twr (with Salaries)

Administrative Assistant
Bupa —Newcastle upon Tyne
- £27,900 a year
- Full-time
- Customer service
- Computer literacy
- Administrative experience
- Employee discount
- Gym membership
Quick apply
Patient Cancer Care Co-ordinator
Northumbria Healthcare - NHCT Northumbria Healthcare NHS Foundation Trust —Ashington
- £28,392 - £31,157 a year
- Full-time
- IT
- Care plans
- Communication skills
10d
Receptionist
Bupa Dental Care —Newcastle upon Tyne
- Customer service
- In-person
- Communication skills
- Employee assistance programme
- Employee discount
9d
Treatment Coordinator
Bupa Dental Care —Newcastle upon Tyne
- Monday to Friday
- Patient care
- Communication skills
- Employee discount
- Referral programme
5d
Team Secretary
Northumbria Healthcare - NHCT Northumbria Healthcare NHS Foundation Trust —Cramlington
- £25,760 - £27,476 a year
- Part-time
- Administrative experience
- Organisational skills
- Typing
- Annual leave
10d
Dental Receptionist
Neo Orthodontics North East Limited —Newcastle upon Tyne
- From £12.80 an hour
- Part-time
- Administrative experience
- Typing
- In-person
Quick apply
12d
Medical Secretary
Virprac —Wallsend
- £13.50 an hour
- Full-time
- Anatomy knowledge
- Computer skills
- Typing
- Free parking
- Annual leave
Quick apply
1h
Onboarding Coordinator
Curaleaf International —Sunderland
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Patient/Customer Services Coordinator
Curaleaf International —Sunderland
- Full-time
- Customer service
- IT
- Communication skills
- Free parking
- Life insurance
Quick apply
13d
Dental Receptionist
Neo Orthodontics —Newcastle upon Tyne
- From £12.80 an hour
- Full-time
- Administrative experience
- In-person
- Office experience
Quick apply
12d
Weekend Dental Receptionist
Carew Dental Limited —Gateshead
- From £12.21 an hour
- Part-time
- Administrative experience
- In-person
- Office experience
Quick apply
5d
Clinic Coordinator
3t —Newcastle upon Tyne
- £28,840 a year
- Full-time
- Customer service
- Microsoft Office
- IT
- Employee discount
6d
Senior Customer Care Administrator
Northumbria Primary Care —Morpeth
- £25,760 - £27,476 a year
- Full-time
- Organisational skills
- IT
3d
Clinical Team Administrator
Tees, Esk and Wear Valleys NHS Trust —Chester-le-Street
- £25,760 - £27,476 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
4d
Treatment Co-ordinator
mydentist —Newcastle upon Tyne
- Up to £13.55 an hour
- Weekend availability
- Sales
- Communication skills
- Employee discount
Quick apply
5d
Medical Secretary
Northumbria Healthcare - NHCT Northumbria Healthcare NHS Foundation Trust —Ashington
- £25,760 - £27,476 a year
- Full-time
- Administrative experience
- IT
- Typing
- Annual leave
3d
Team Administrator
Tees, Esk and Wear Valleys NHS Trust —Durham
- £25,760 - £27,476 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
10d
Care Coordinator (Day Senior Care)
Manor Care Home Group —Stanley
- £13.46 an hour
- Full-time
- Medication administration
- Driving
- Patient care
Quick apply
Outbound Bookings Advisor (Bank) - Customer Experience
The Healthcare Management Trust —Durham
- £12.85 an hour
- Customer service
- English
- In-person
Quick apply
2d
Medical Receptionist Maternity Cover
Herrington Medical Centre —Houghton le Spring
- £13 an hour
- Microsoft Office
- Administrative experience
- Organisational skills
- Free parking
Quick apply
6d

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patient access occupations jobs near hazlerigg, twr

Administrative Assistant

Bupa -
Newcastle upon Tyne

Quick apply

Job details

Full-time
£27,900 a year

Benefits

Additional leave
Private dental insurance
Cycle to work scheme
Employee mentoring programme
Free flu jabs
Company pension
Private medical insurance
Employee discount
Gym membership
Referral programme

Qualifications

Customer service
Computer literacy
Administrative experience
Front desk
Computer skills
Medical terminology
Communication skills
Time management

Full job description

Job Description:

Administrative Assistant - Mindplace

Mindplace Newcastle, Unit 1.88 St. Michaels Way, Metrocentre, Gateshead, NE11 9YG

Permanent. Full time, 37.5 hours.

Hours will consist of a combination of weekday shifts 2pm-10pm and at least one shift over the weekend Sat 9am-5pm or Sun 11am-5pm with some flexibility to cover day shifts as required

£27,900 per annum plus excellent benefits

We believe caring for your mind should feel as natural as caring for your body. That's why we're creating dedicated spaces with expert face-to-face support, grounded in nearly 80 years of trusted Bupa care.

As an employee at Bupa, our patients will be your top priority. With no shareholders, we reinvest our profits back into our business to give you the extra time and technology you need to make a difference to our patients every day.

We make health happen

We are looking for a dedicated individual to efficiently and effectively manage all administrative and receptionist activities. This role is essential for the smooth operation of our centre and is crucial in providing outstanding customer service. You will be a key support network, ensuring that every interaction with our customers, both adults and children, is special and memorable. Your commitment to excellent service will help create positive experiences for everyone who visits us.

You'll help us make health happen by:

Greeting and welcoming customers in addition to supporting the customer journey throughout the centre right through to a thorough checkout
- Answering, screening and forwarding incoming customer queries via phone calls and proactively managing local mailbox and emails
- Proactive in maintaining a well presented reception and waiting areas
- Ensuring customer reports are dispatched from centres within the desired time frame. This includes
effective management of abnormal results
- Ensure all customers have the correct paperwork to support their visit - appointment packs (where applicable), clinical file preparation and consent forms
- Effective results management (including receiving, scanning, and uploading) and follow-up of suppliers to ensure turnaround within the agreed SLA
- Ensure all customer details are correct, customers are arrived, appointments booked, changed, and rescheduled on EXACT/BOSS/Meddbase. Process of payments, invoices, added charges and credit notes upon customer departure
- Organise self to ensure a quick turnaround of documents, working in date order and prioritising to meet deadlines
- Assist in bookings of mammograms and MSK referrals (where delivered at the centre)
- Post - collect, open, date stamp, distribute incoming post, and post outgoing post.
- Generate letters as required by the business.
- Monitor stocks and order goods when required.
- Process invoices/delivery notes as per Bupa policy
- Play an active part in ensuring well-presented facilities through pro-activity and effective escalation as and when required.

Key Skills / Qualifications needed for this role:

Excellent communication skills both written and verbal
Deliver an outstanding customer service by being friendly and welcoming
Administrative and reception experience
Well organised, reliable and have a proactive attitude
Computer literate
Knowledge of medical terminology (desirable)

Personal characteristics:

Flexible with hours, days and shift patterns (please only apply if you can commit to the hours required for our centre)
Adaptable to a changing environment
Resilient and driven to provide a world class service in challenging situations
Well-developed communication skills.
Effective time management.
Ability to work autonomously in a busy environment.
Understanding of the business environment.
Ability to work well within a multi-disciplinary team

Benefits:

Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits.

Joining Bupa in this role you will receive the following benefits and more:

25 days holiday, increasing through length of service, with option to buy or sell
Bupa health insurance as a benefit in kind
Long Service - For every milestone at Bupa we will reward you with ecards, extra holidays and money!
Interest- free annual travel Loan to enable the purchase of public transport annual season tickets
Wagestream - Have early access up to 40% of your earned wages within minutes
Competitive Pension plans and Parental leave options as well as access to unique products such as our Menopause plan
My Bupa Extras - discounts at your favourite retailers, plus a huge range of tools, content and information to support you with your wellbeing

Why Bupa?

We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.

We encourage all of our people to ”Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences.

Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.

Time Type:

Full time

Job Area:

Administration

Locations:

Mindplace Newcastle

Health & wellbeing programme, Private dental insurance, Free flu jabs, Employee mentoring programme, Referral programme, Cycle to work scheme, Private medical insurance, Additional leave, Financial planning services, Company pension, Gym membership, Paid volunteer time

Quick apply

Refine Your Search

patient access occupations jobs in hazlerigg, twr

Administrative Assistant

Patient Cancer Care Co-ordinator

Receptionist

Treatment Coordinator

Team Secretary

Dental Receptionist

Medical Secretary

Onboarding Coordinator

Patient/Customer Services Coordinator

Dental Receptionist

Weekend Dental Receptionist

Clinic Coordinator

Senior Customer Care Administrator

Clinical Team Administrator

Treatment Co-ordinator

Medical Secretary

Team Administrator

Care Coordinator (Day Senior Care)

Outbound Bookings Advisor (Bank) - Customer Experience

Medical Receptionist Maternity Cover

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