Job Title: Operations Coordinator
Location: Hybrid (25% Travel - office based as and when required, approximately one day a week)
Salary: £26,000 - £33,000 (Dependant on Experience), plus benefits
Shape the Future of Digital Healthcare: Join Procea’s Expert Team & Make A Real Impact across the NHS and beyond!
Who Are Procea?
We are a specialist digital healthcare consultancy helping organisations unlock the full potential of technology to improve patient outcomes, efficiency, and integrated care. With over 50 years’ combined expertise and our 2025 partnership with x-tention, one of Europe’s largest healthcare technology consultancies, we deliver strategy, assurance, and hands-on programme delivery. Our flexible, collaborative model means we can advise, lead, or roll up our sleeves to deliver transformation that leaves a lasting legacy of skills and capability for our clients. Our values, Integrity, Honesty, Courage, Innovation, Curiosity, Quality, and Collaboration, guide every engagement. Further information about how we help our clients can be found on our website at www.procea.co.uk.
How You’ll Make an Impact
As part of this role, your responsibilities will include:
- Supporting the coordination of internal events, workshops, and leadership team activities.
- Maintaining accurate records, filing systems, and document
management processes (both digital and physical).
- Support with coordinating compliance documentation for internal
compliance submissions.
- Assist in the management of the submission of bids and proposals to ensure they are delivered correctly and on time.
- Organising travel arrangements, including transport, accommodation, and itinerary preparation for senior leaders.
- Providing general administrative support to wider teams, including ad hoc tasks, project coordination and leave cover.
- Support in the monitoring of shared mailboxes and triage or escalate
correspondence as required including liaising with clients.
- Building and maintaining strong relationships with internal and external stakeholders to ensure effective collaboration and communication.
- Supporting to schedule meetings across the leadership team, ensuring
optimal use of time and resources.
- Preparing agendas, taking minutes, and tracking follow-up actions for internal and external meetings.
- Handling confidential information and correspondence with discretion, professionalism, and sensitivity.
- Supporting internal communications, including drafting and formatting documents, presentations, and reports.
- Managing correspondence on behalf of senior leaders, prioritising and
responding as appropriate.
- Supporting additional activities as required to meet evolving customer or business needs.
What You’ll Bring to The Team
The following skills and experience are required to succeed in this role:
- Proven experience in administrative/operational support and/or executive assistant roles.
- Experience working in a consultancy environment, particularly within a growth or scale-up context with the ability to adapt quickly to evolving priorities and structures.
- Strong organisational and time management skills, with the ability to manage competing priorities effectively.
- Excellent written and verbal communication skills, with a professional and approachable tone.
- High proficiency in Microsoft Office tools, including Outlook, Word, Excel, and PowerPoint.
- Familiarity with digital tools for scheduling, collaboration, and document sharing (e.g. MS Teams, SharePoint, OneDrive).
- Ability to work independently and collaboratively in a fast-paced, dynamic environment.
- Discretion, reliability, and professionalism in handling sensitive and confidential information.
- Attention to detail and a commitment to delivering high-quality work consistently.
- A proactive and adaptable mindset, with a focus on continuous improvement and team support.
Additional Skills That Set You Apart
While not required, these additional strengths will help elevate your impact even further:
- Professional qualifications or training in administration, business support, or executive assistance.
- Experience supporting senior executives or leadership teams in a consultancy or healthcare setting.
- Event coordination or project support experience, including logistics and stakeholder communication.
What You’ll Get in Return
- Purpose Driven Work: Whether you are delivering projects for our clients, or supporting our internal operations, your contributions will help Procea to improve healthcare outcomes and patient care.
- Shape Our Growth Story: Join a small but fast-growing consultancy where your ideas and expertise influence how we will grow and evolve.
- Be Part of a Respected Brand: Procea is highly regarded by our clients for our consultative, friendly approach. You will be part of a team trusted to deliver meaningful change.
- Supportive, Values-Led Culture: Collaborate with approachable colleagues who value integrity, honesty, innovation and curiosity.
- Recognition and Visibility: As we are small, your contributions wont get lost or ignored. Every contribution is noticed and valued you will make a real difference.
- Flexibility: Enjoy remote and flexible working arrangements to balance your professional and personal life.
- Pension Scheme: Access to our company pension to help you plan for the future.
- Health Insurance: Private healthcare to support your wellbeing.
At Procea, we’re dedicated to fostering an inclusive, welcoming workplace where every individual is respected and empowered to succeed. Aligning to our values, curiosity and courage, if you’re excited about this role but your experience doesn’t align perfectly with every qualification, we encourage you to apply. Your unique perspective could be exactly what we need.
We warmly welcome candidates from all backgrounds and experiences, regardless of age, gender, ethnicity, disability, sexual orientation, or any other characteristic. If you would benefit from any adjustments during the recruitment process, or if you’d like to discuss how your skills align with the role before applying, please don’t hesitate to contact us at [email protected]
Applications Closing Date: 09:00hrs 3 August 2026
We anticipate strong interest in this opportunity and may close applications earlier than the advertised deadline to manage the process effectively. If you’re excited about joining us, we encourage you to submit your application as soon as possible.
Pay: £26,000.00-£33,000.00 per year
Benefits:
- Company pension
- Private medical insurance
- Work from home
Ability to commute/relocate:
- Maidstone ME15: reliably commute or plan to relocate before starting work (required)
Experience:
- administrative/operational and/or executive assistant: 1 year (required)
- working in a consultancy environment: 1 year (required)
- company growth or scale-up : 1 year (required)
Work Location: Hybrid remote in Maidstone ME15
