Data & technical business analysts Work, Jobs in Headingley, Wyk (with Salaries)

Technical Business Analyst
FDM Group —Leeds
- Customer service
- Bachelor's degree
- Agile
- Annual leave
3d
Data Analyst
YPO —Wakefield
- £41,771 - £45,091 a year
- Full-time
- Free parking
- Annual leave
13d
Data Analyst
Civic Recruitment Limited —York
- Hybrid work
- Organisational skills
Quick apply
Business Analyst - Data
SmartSearch —Ilkley
- Full-time
- Hybrid work
- Data analysis skills
- SQL
- Agile
- Employee assistance programme
Quick apply
Business Analyst
TPP —Leeds
- £60,000 a year
- Spanish
HR Systems & Data Analyst
The QHotels Collection —Morley
- £28,000 a year
- Full-time
- Microsoft Office
- Analysis skills
- Project management
- Free parking
- Employee assistance programme
Quick apply
Senior Data Analyst - Remediation
Lowell Group —Leeds
- Full-time
- Hybrid work
- Management
- Microsoft Office
- SQL
- Free parking
10d
Flight Operations Data Analyst
Jet2.com and Jet2holidays —Leeds Bradford Airport
- Full-time
- Hybrid work
- Analysis skills
- Employee discount
Business Analyst
FDM Group —Leeds
- Hybrid work
- Agile
- Communication skills
- Annual leave
4h
R&D Data Analyst
Unilever —Leeds
- Full-time
- Hybrid work
- Communication skills
- Python
1d
Rugby Union Performance Data Collector
Oval Insights Ltd —Leeds
- From £13 an hour
- Part-time
- Hybrid work
- Spanish
- Data analysis skills
- SQL
- Free parking
Quick apply
12d
Data Analyst
Gamstop Group —Harrogate
- From £26,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- SQL
- AWS
- Health & wellbeing programme
- Employee assistance programme
Quick apply
10d
Business Intelligence Analyst
TransUnion —Leeds
- Full-time
- Microsoft Excel
- SQL
- Analysis skills
- Employee stock purchase plan
- Annual leave
Business Analyst
FalconSmartIT —Bradford
Quick apply
Data Analysis Specialist
Northern Trains —York
- £41,163 a year
- Full-time
- SQL
- Analysis skills
- IT
- Employee assistance programme
- Employee discount
7d
Business Analyst
Freemans PLC —Bradford
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Analysis skills
- Work from home
- Employee discount
Technology Analyst - PMO (UK Remote)
Turnitin, LLC —Leeds
- Full-time
- Remote
- DevOps
- Data analysis skills
- No degree
- Annual leave
Quick apply
Senior Business Analyst - Data
Jet2.com and Jet2holidays —Leeds
- Full-time
- Hybrid work
- Analysis skills
- Mentoring
- Agile
- Employee discount
1d
Business Intelligence Analyst
Yorkshire Ambulance Service NHS Trust —Wakefield
- £32,073 - £39,043 a year
- Full-time
- Hybrid work
- Annual leave
- Employee assistance programme
5h
Graduate Data Analyst
City of Bradford Metropolitan District Council —Bradford
- £32,597 - £33,699 a year
- Temporary
- Doctoral degree
- Data analysis skills
- Master's degree

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Technical Business Analyst

FDM Group -
Leeds

Apply Now

Job details

3 days ago

Benefits

Annual leave
Company pension

Qualifications

Customer service
IVR
Bachelor's degree
Agile
Business

Full job description

About The Role

FDM is a global business and technology consultancy seeking a Technical Business Analyst (Dynamic 365) to join an ongoing Customer Service Platform transformation programme.

This is initially a contract role with strong potential for extension. The role will be hybrid and based in York.

This opportunity sits within a large-scale transformation programme integrating Contact Centre (CCaaS), Workflow CRM (case management), and data into a single platform. The role will focus on accelerating design and delivery readiness, ensuring seamless end-to-end customer and colleague journeys across channels and case management.

Responsibilities:

Facilitate business and design workshops across Contact Centre and Workflow workstreams
Translate business requirements into high-quality user stories, epics, and backlog items
Develop end-to-end customer and colleague journeys across voice, digital channels, and case handling
Act as a bridge between Product Owners, Business Analysts, and technical teams
Contribute to functional design, proof of concepts (POCs), and solution validation

About You

Strong experience with Dynamics 365 Customer Service and/or Contact Centre transformation (CCaaS)
Proven expertise in contact centre design (IVR, routing, omnichannel) and case management / CRM workflows
Experience facilitating workshops and translating outputs into structured requirements and user stories
Ability to work across business, BA, and technical teams in complex environments
Comfortable operating in fast-paced Agile delivery environments
Minimum 5+ years’ experience in Functional Consulting / CRM / Contact Centre transformation roles

About Us

FDM is an award-winning global leader in tech and business talent solutions, backed by more than 35 years of industry experience. We have centres across Europe, North America, and Asia-Pacific, and a global workforce of over 2500 employees. FDM has shown exponential growth throughout the years, firmly establishing itself as an award-winning employer, currently listed on the FTSE4Good Index and as a 2026 Financial Times UK ‘Best Employer’.

Diversity and Inclusion

FDM Group is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, national origin, age, disability, veteran status or any other status protected by federal, provincial or local laws.

Why join us

Career coaching, mentoring and access to upskilling throughout your entire FDM career
Assignments with global companies and opportunities to work abroad
Opportunity to re-skill and up-skill into new areas, develop non-linear career paths and build a skillset within your field
Annual leave and work-place pension

Apply Now

Refine Your Search

data & technical business analysts jobs in headingley, wyk

Technical Business Analyst

Data Analyst

Data Analyst

Business Analyst - Data

Business Analyst

HR Systems & Data Analyst

Senior Data Analyst - Remediation

Flight Operations Data Analyst

Business Analyst

R&D Data Analyst

Rugby Union Performance Data Collector

Data Analyst

Business Intelligence Analyst

Business Analyst

Data Analysis Specialist

Business Analyst

Technology Analyst - PMO (UK Remote)

Senior Business Analyst - Data

Business Intelligence Analyst

Graduate Data Analyst

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