Client services specialist Work, Jobs in Headley, Ham (with Salaries)

Service Desk Coordinator - Maternity Cover
IPM Facilities Ltd —Bordon
- £26,500 - £30,000 a year
- Full-time
- Customer service
- Microsoft Office
- Organisational skills
- Free parking
- Health & wellbeing programme
Quick apply
10d
Project & Contract Coordinator
Coombes Forestry Ltd —Upper Meon Valley
- From £35,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee assistance programme
Quick apply
3d
Project Coordinator
SOUTHERN COMMUNICATIONS LIMITED —Basingstoke
- £30,000 - £32,000 a year
- Full-time
- Customer service
- Driving
- Organisational skills
- Free parking
- Employee assistance programme
Quick apply
Court- Based Independent Domestic Violence Advisor (IDVA) One Year Contract- Maternity Leave Cover
Reducing the Risk of Domestic Abuse —Thames Valley
- £28,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Working with children
- No degree
Quick apply
Service Delivery Coordinator
SOUTHERN COMMUNICATIONS LIMITED —Basingstoke
- £30,000 - £32,000 a year
- Full-time
- Customer service
- Salesforce
- Driving
- Free parking
- Employee assistance programme
Quick apply
Service Desk Analyst
Castle Trust Bank —Basingstoke
- Full-time
- Hybrid work
- Azure
- AWS
- Scripting
- Employee assistance programme
- Employee discount
Quick apply
Trainee Claims Assessor
Unum Group —Basingstoke
- Full-time
- Hybrid work
- Customer service
- Financial services
- Communication skills
Travel Consultant
Trailfinders —Guildford
- £44,000 - £49,000 a year
- Sales
Travel Sales Consultant
Trailfinders —Reading
- £44,000 - £49,000 a year
- Full-time
- Sales
- Employee discount
- Sick pay
Retailer Support Advisor
Castle Trust Bank —Basingstoke
- £26,500 a year
- Full-time
- Customer service
- Financial services
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Protection Adviser
LetsGoCover —Farnborough
- £35,000 a year
- Full-time
- Sales
- In-person
- Communication skills
- Health & wellbeing programme
- Gym membership
Quick apply
10d
Account Manager (Part-Time)
Tann Westlake —Bognor Regis
- Up to £40,000 a year
- Part-time
- Hybrid work
- Customer service
- Business development
- Project management
- Free parking
- Work from home
Quick apply
9d
Community Alcohol Recovery Worker
BRC Jobs —Portsmouth
- £26,023 - £29,471 a year
- Weekend availability
- Communication skills
Quick apply
Finance Administrator
Prem Group Ltd —Waterlooville
- £30,000 - £32,000 a year
- Full-time
- IT
- In-person
- Free parking
- Store discount
Quick apply
Protection Consultant / Non-Advised / New Business
LetsGoCover —Farnborough
- £26,000 - £30,000 a year
- Full-time
- Sales
- In-person
- Communication skills
- Health & wellbeing programme
- Gym membership
Quick apply
10d
Azure Local Specialist
CGI —Leatherhead
- Full-time
- Hybrid work
- Azure
- Computer networking
Quick apply
Marketing & Sales Executive
WNV-Systems —Horsham
- £28,500 - £32,500 a year
- Full-time
- Maintenance
- Microsoft Office
- Business development
- Annual leave
Quick apply
Client Services Executive
Northgate Vehicle Hire —Reading
- £28,500 a year
- Annual leave
- Employee discount
Quick apply
1d
VAT Advisor
RBCVAT Limited —Reading
- £45,000 - £60,000 a year
- Full-time
- In-person
- Tax experience
Quick apply
10d
IPS Employment Specialist
Sovereign & Bale —Basingstoke
- £29,556 - £35,413 a year
- Full-time
Quick apply

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client services specialist jobs near headley, ham

Service Desk Coordinator - Maternity Cover

IPM Facilities Ltd
Bordon

Quick apply

Job details

Full-time | Fixed term contract
£26,500 - £30,000 a year
10 days ago

Benefits

Free parking
Health & wellbeing programme
Company pension

Qualifications

Customer service
Microsoft Office
Organisational skills
IT
Communication skills

Full job description

IPM Facilities is a well-established, fast-growing company driven by a dynamic team of property and landscape specialists. We create environments that inspire creativity and teamwork, with a strong commitment to staff development and building lasting client partnerships. As a trusted leader in commercial property and grounds maintenance, we are dedicated to delivering exceptional standards for our clients' business and retail spaces.

Alongside our maintenance contracts, we provide 24/7 support for any issues that arise, supported by a highly responsive service desk team. This team works closely with our operations managers, service partners, and suppliers to ensure exceptional service delivery.

Due to maternity leave, we are looking for an experienced and skilled Service Desk Coordinator to work as part of a team at our Head Office in Bordon for a fixed term of 1 year. As a Service Desk Coordinator, you'll play a crucial role in ensuring the success of our customer operations. Your main responsibilities will include, but are not limited to:

Communicate effectively and build/maintain relationships at all levels with customers.
Prepare and issue predefined reports, which form part of the contract and customer’s requirements both operational and financial.
To liaise with our customers on all aspects of the business; to ensure customer satisfaction and a high quality of service and compliance are always maintained.
Logging calls and emails received from our customers, monitoring through to completion, and updating records using our company CRM.
Build and maintain strong relationships with IPM’s operational management, service partners and suppliers.
Produce quotations/reports for approval by the operations managers.
Organise work and time efficiently, and to work supportively within the team.
Adhere to the service level agreements both for our customers and internally, this will be monitored through key performance indicators.
Adhoc duties across both Property and Landscape divisions.

Role Requirements:

At least 1 year of working within a Customer Service role.
An understanding of the facilities industry.
Showcase excellent customer service.
Able to work in a fast-paced environment.
Work well under pressure.
Excellent communication skills at all levels.
Prioritise workload.
Good organisational skills.
Able to follow structured procedures and processes.
A great team player.
A flexible and adaptable approach.
Resilient and driven.
Strong IT skills including Microsoft Office, helpdesk, and CRM systems.
Excellent telephone manner, with strong communication and interpersonal skills.

What you’ll receive in return:

23 days holiday per annum, plus 8 bank holidays (pro rata, contractual)
4 extra wellness days per year (After Probation)
Bonus Scheme (After probation)
Group Life Assurance Benefit Scheme
Auto Enrolment Pension
Real Living Wage Employer

The successful applicant will be working alongside a team of Service Desk Operatives in a friendly office environment working 9am – 5pm Monday to Friday.

This role is for a fixed 1 year period with the possibility of transition to a permanent position after to be reviewed throughout.

IPM Facilities Ltd is an equal opportunities employer and is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, or age.

To ensure we do not create any barriers in our selection process, and to help us implement our equal opportunities policy effectively, if you have a disability or impairment (including autism), please make us aware if you would you like us to provide any reasonable adjustments for the recruitment process. Please note you will need to let us know what adjustments are needed or provide any reports before your interview/assessment

Pay: £26,500.00-£30,000.00 per year

Benefits:

Company pension
Free parking
Health & wellbeing programme

Work Location: In person

Quick apply

Refine Your Search

client services specialist jobs in headley, ham

Service Desk Coordinator - Maternity Cover

Project & Contract Coordinator

Project Coordinator

Court- Based Independent Domestic Violence Advisor (IDVA) One Year Contract- Maternity Leave Cover

Service Delivery Coordinator

Service Desk Analyst

Trainee Claims Assessor

Travel Consultant

Travel Sales Consultant

Retailer Support Advisor

Protection Adviser

Account Manager (Part-Time)

Community Alcohol Recovery Worker

Finance Administrator

Protection Consultant / Non-Advised / New Business

Azure Local Specialist

Marketing & Sales Executive

Client Services Executive

VAT Advisor

IPS Employment Specialist

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