Customer engagement executive Work, Jobs in Headley, Ham (with Salaries)

Professional Services Consultant (ICE)- 12 Month FTC
Clinisys —Woking
- Remote
- Customer service
- Bachelor's degree
- Travel
14d
CRM Executive
Milk & More —Camberley
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Analytics
- Health & wellbeing programme
- Annual leave
Quick apply
Audi Corporate Account Executive
Sytner —Reading
- Hybrid work
- Administrative experience
- Employee discount
Operations Manager
Agamemnon Housing Association Limited —Portsmouth
- £32,233.67 a year
- Part-time
- Hybrid work
- Continuous improvement
- Team management
- Communication skills
- Sick pay
Quick apply
Customer Relationship Executive
SOUTHERN COMMUNICATIONS LIMITED —Basingstoke
- £32,000 a year
- Full-time
- Organisational skills
- Communication skills
- Free parking
- Employee assistance programme
Quick apply
3d
Capture Manager
Leidos —Farnborough
- £75,800 - £99,800 a year
- Full-time
- Hybrid work
- Business development
- Leadership
- Communication skills
- Annual leave
- Work from home
Head of People & Culture Business Partner
Yum! Brands —Woking
- Hybrid work
- Leadership
- Restaurant
- Annual leave
- Employee discount
Customer Engagement Executive
Unum Group —Dorking
- £30,000 - £35,000 a year
- Full-time
- Marketing
- Organisational skills
- In-person
- Annual leave
Charity Fundraiser - Community and Events Fundraiser
Rape and Sexual Abuse Support Centre —Guildford
- £28,000 - £32,000 a year
- Part-time
- Hybrid work
- CRM software
- Travel
- Organisational skills
- Free parking
- Annual leave
Quick apply
Senior HR Business Partner
Explore! —Farnborough
- £60,000 - £65,000 a year
- Presentation skills
- Human resources
- Recruiting
- Free parking
- Flexible schedule
8d
Virtual Health Project Manager
Hampshire Hospitals NHS Foundation Trust —Winchester
- £49,387 - £56,515 a year
- Part-time
- Remote
- Research
- Project management
- Budgeting
4d
Marketing Executive
Edge Building Products Ltd —Chichester
- £27,000 - £32,000 a year
- Full-time
- Social media management
- Communication skills
Quick apply
3d
Professional Services Consultant - ICE
Clinisys —Woking
- Remote
- Bachelor's degree
- Travel
- Scripting
14d
Customer Services Executive
Memiah Limited —Camberley
- £26,500 - £29,000 a year
- Monday to Friday
- Hybrid work
- CRM software
- Phone etiquette
- Leadership
- Flexible schedule
Quick apply
Business Development Manager (6 month FTC)
Police Care UK —Woking
- £55,000 a year
- Full-time
- Project management
- Organisational skills
- Communication skills
10d
Business Sales Executive
Nike Noire Fragrance Ltd —Waterlooville
- £34,000 a year
- Full-time
- Salesforce
- Business development
- Analysis skills
- Sick pay
Quick apply
Dual Site General Manager
Dometic —Chichester
- £80,000 - £90,000 a year
- Full-time
- Sales
- Customer service
- Engineering
- Free parking
- Employee discount
Quick apply
Marketing and CRM Manager
Lumina Rose Consulting —Woking
- Up to £55,000 a year
- Part-time
- Hybrid work
- Analysis skills
- Leadership
- Analytics
- Free parking
- Employee discount
Quick apply
11d
Europe Advisor Relations
Lenovo —Farnborough
- Full-time
- Business development
- Free parking
- Life insurance
Business Sales Executive
PRET Chichester —Chichester
- £33,400 a year
- Full-time
- Restaurant management
- Data analysis skills
- Business development
Quick apply

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Professional Services Consultant (ICE)- 12 Month FTC

Clinisys -
Woking

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Job details

Fixed term contract
14 days ago

Qualifications

Driving Licence
Customer service
Laboratory information management systems
Bachelor's degree
Project implementation
Business requirements
AI
Project management experience
Communication skills
Information Technology

Full job description

Building an AI‑first organisation is central to Clinisys’ purpose and the impact we deliver. As a global provider of intelligent diagnostic informatics solutions, we build AI‑enabled, cloud‑based platforms to enhance diagnostic workflows across healthcare, life sciences, and public health. By applying intelligent technology thoughtfully and responsibly, we help laboratories and testing environments operate more effectively, generate meaningful insights at scale, and ultimately support healthier and safer communities. Operating across more than 30 countries, Clinisys expects all colleagues—regardless of role or function — to work confidently with AI‑enabled tools, apply digital and analytical thinking, and continuously adapt as technologies evolve, must drive an AI first sense of purpose and urgency.

Clinisys has built an unrivalled reputation for deploying complex diagnostic networks and academic centres – and is the only provider to repetitively deliver to all disciplines end-to-end – at scale. Fostering healthier communities.

Role Description:

To implement the Clinisys Software and associated applications into laboratories and other clients as directed by the Project Manager to satisfy the customer and business requirements
To act in a consultative role, with the customer, in configuring the Clinisys Software to enhance the workflow of the laboratory.
To lead on analyser interfacing with the customer
To be an instrumental element in the functional development of the Clinisys Products.
To keep abreast of ongoing and future Laboratory regulations, working practices, products and technologies.
To actively advocate, initiate, and implement quality improvement measures/projects in conjunction with the Delivery leadership.
Where applicable to carry out project-based activity as directed to satisfy the customer and business requirements.

Responsibilities:

To comply with the Clinisys codes of conduct and guidelines.
To understand, comply and develop with customer and Clinisys procedures, working practices and directives in a timely manner.
To understand our Customers’ workflow, advise and assist with Clinisys products and configuration to facilitate these needs.
To map, configure, troubleshoot, and connect analysers to the relevant middleware and Winpath LIMS
To be fully conversant with the functionality of the product of your discipline
To be conversant with the core functionality of all products
Assist Project manager with the implementation; that will include time management, resource planning and working with Customer representatives.
Use AI‑enabled tools to support project delivery activities, including task planning, time management, status reporting, customer workshops, and preparation of customer and leadership‑level summaries, in support of efficient and high‑quality implementations within an AI‑first operating environment.
Apply and advocate responsible AI usage in delivery and customer engagements, ensuring day‑to‑day use of AI tools aligns with Clinisys’ AI governance, data protection, and quality standards, and escalating any risks, concerns, or non‑compliance to the Project Manager or Delivery leadership.
Consistently meet and sustain performance against the established utilization target, ensuring optimal time allocation on projects while minimizing non-productive periods.
Comprehend the Customers’ requirements as specified in the Project Initiation Document (PID).
Contribute to the development of the Software product
To make recommendations based on customer feedback with regard to software changes and enhancements.
Deliver relevant training courses for key users, as required.
To attend team meetings and agreed training courses.
To be responsive to reasonable requests from your line manager or project managers.
Contribute to and support team members and build knowledge base.

Knowledge, Skills & Abilities:

Skills needed to be successful

BMS 2 or above status in the UK Healthcare sector.
Equivalent standing or experience in other sectors such as life sciences and public health
Ability to travel throughout the UK and where appropriate, abroad
Driving Licence
A working knowledge of Artificial Intelligence (AI) technologies and the ability to leverage them to improve processes and outcomes. With a good understanding of core AI concepts and demonstrable ability to use AI tools to support day-to-day tasks.
Strong motivational skills – can deliver the tasks in difficult circumstances
Excellent verbal and written communication skills; including communicating with technical and non-technical clients and staff at all organisational levels
High levels of commitment and ability to take action when necessary
Ability and willingness to work independently
Customer service skills
Ability to create and deliver executive-level summary reports and presentations
IT trained, experience in HL7, integration products e.g. Rhapsody, or experience of XML, Java scripting would be also useful

Required Experience & Education

Bachelor’s degree
Experience within an IT or software providers organisation or implementation
Moderate experience in a project management environment is desirable
Any equivalent combination of education and/or experience providing the knowledge/skills/abilities listed above may be substituted

This role requires a working knowledge of Artificial Intelligence (AI) technologies and the ability to leverage them to improve processes and outcomes. A core understanding of AI concepts is required and must be able to demonstrate the use of AI tools in a professional setting.

Onboarding
As part of our onboarding process, all new employees will be required to attend / travel to the office on their first day of employment. This requirement is essential for onboarding activities, including the identity verification, completion of necessary documentation, receiving your IT equipment, introductions to key team members, and orientation to Clinisys policies and procedures.

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