Handler Work, Jobs in Heathfield, Esx (with Salaries)

Call Handler
EMED Group —Hailsham
- £12.71 an hour
- Full-time
- Customer service
- IT
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
4d
Customer Service Advisor
Yoke for Robert Walters —Hove
- £14 - £16 an hour
- Temporary
- Hybrid work
- Financial services
- In-person
- Communication skills
Quick apply
Claims Handler/Office Administrator
Accident Specialists —Crawley
- £23,500 a year
- Full-time
- Microsoft Outlook
- Microsoft Office
- Administrative experience
- Free parking
Quick apply
3d
Team PA
Irwin Mitchell —Crawley
- Administrative experience
- Phone etiquette
- Communication skills
Commercial Account Handler
Howden Group Holdings —Royal Tunbridge Wells
- Full-time
- Hybrid work
- Employee discount
Commercial Account Handler
Brown & Brown Europe —Maidstone
- Full-time
- Customer service
- Analysis skills
- Organisational skills
- Free parking
- Employee stock purchase plan
Quick apply
4d
Counter Fraud Claims Handler
The Granite Group —Sevenoaks
- £26,350 - £34,800 a year
- Full-time
- Hybrid work
- Organisational skills
- Negotiation
- Flexible schedule
Quick apply
Material Handler
Unum —Crawley
- Full-time
- ERP systems
- Organisational skills
- Computer skills
- Employee discount
Quick apply
11d
Credit Hire Handler
The Granite Group —Sevenoaks
- £30,295 - £35,271 a year
- Full-time
- Hybrid work
- Communication skills
- Negotiation
- Flexible schedule
Quick apply
Call Handler / PACS Administrator - 6 month FTC
Medical Imaging Partnership Ltd —Crawley
- £24,784 a year
- Full-time
- Organisational skills
- IT
- Communication skills
Quick apply
5d
Fire & Theft Claims Handler
The Granite Group —Sevenoaks
- £28,747 - £34,913 a year
- Full-time
- Hybrid work
- Customer service
- Organisational skills
- IT
- Flexible schedule
Quick apply
8d
Junior Insurance Claims Handler
Collyers TMA —Crawley
- Full-time
- Customer service
- Communication skills
Recoveries Handler
The Granite Group —Sevenoaks
- £26,938 - £28,648 a year
- Full-time
- Hybrid work
- Continuous improvement
- Negotiation
- Flexible schedule
Quick apply
2d
Material Handler (Production)
Servomex —Crowborough
- £26,000 a year
- Full-time
- ERP systems
- Warehouse experience
- Free parking
- Annual leave
Material Handler I
United Kingdom —Maidstone
- Microsoft Outlook
- ERP systems
- IT
Quick apply
Motor Claims Handler
The Granite Group —Sevenoaks
- £28,747 - £38,160 a year
- Full-time
- Hybrid work
- Communication skills
- Flexible schedule
Quick apply
1d
Admin Team Leader
Bupa —Brighton
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
- Annual leave
- Gym membership
Quick apply
4d
Credit Hire Team Leader
The AA —Royal Tunbridge Wells
- Full-time
- Hybrid work
- Organisational skills
- In-person
- Leadership
- Annual leave
- Employee assistance programme
2d
Principal Software Engineer, Cloud
TELESOFT LLC DBA CALERO —Royal Tunbridge Wells
- Full-time
- Azure
- Management
- SQL
Quick apply

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Call Handler

EMED Group -
Hailsham

Quick apply

Job details

Full-time
£12.71 an hour
4 days ago

Benefits

Free flu jabs
Annual leave
Company pension
Employee assistance programme
Referral programme
Sick pay

Qualifications

Customer service
Numeracy
IT
Communication skills

Full job description

We have a fantastic opportunity for a Call Handler to join our team based in Hailsham.

We are looking for enthusiastic, care focused individuals, who are organised and have a passion for excellent customer service.

This role is based in-person from our office in Hailsham, working 37.5 hours per week.

Hours between 7am-8pm Monday to Friday, 8am-8pm Saturday and 8am-5pm Sundays and Bank Holidays.

Please only apply if you can work these shifts and hours.

Some of the benefits you can expect.

£12.71 per hour
Life Assurance – providing colleagues and their family financial peace of mind and protection to the value of £5,000.
Company sick pay covering full salary for 20 days after 2 years’ service.
24/7 online/telephone GP Consultation and access to prescriptions.
2nd opinion medical support following diagnosis or where a colleague is on a treatment pathway.
Hospital cash plan benefits with sickness protection scheme.
Cash-plan benefits, providing colleagues the option of protecting themselves in case of illness and recuperation, including dental, optical, chiropody.
Access to mental health consultations.
Access to physiotherapy consultations.
Access to legal advice on domestic issues e.g. motoring offences, wills and probate, and personal injury.
Financial guidance re retirement planning, tax savings and state benefits.
Long Service Recognition Scheme – recognising colleagues for their continued service after 5 years and at 5-year intervals with an increase in annual leave.
· Values-based Internal Recognition Scheme with financial reward, which will lead to an annual recognition event.
Refer a Friend recruitment incentive scheme with financial rewards.
The EMED foundation, to provide support to colleagues and our local communities.
Pension Scheme.
Blue Light Card.
Uniform provided.
EAP (Employee Assistance Programme) to support a range of health and wellbeing requirements.
Flu vaccination (through an internal campaign in Autumn/Winter).

Main Duties:

Booking discharges and transfers from hospital, often under time critical circumstances.
Booking regular journeys for renal and oncology patients.
Communicating with road staff, ambulance care assistance, paramedics, patient transport liaison officers (PTLO), controllers and dispatchers as part of a multi-disciplinary team to ensure a successful journey for all services users.
Being aware of safeguarding practises and having the knowledge of when to use these skills to assist and support all service users and work colleagues.
Being the first point of contact for service users for questions or enquiries about patient transport.
Being able to transfer or refer callers to an alternative appropriate option, if you’re not able to answer or help directly.
Keep up to date with changes in policies and procedures.
Undertake all necessary training.
To support, assist and supervise less experienced staff when necessary.
Undertake any other duties and responsibilities related to this role.

Successful candidates will have:

Good standard of literacy, numeracy, and IT skills.
Customer service experience preferably obtained in a call centre/phone-based role.
Willingness to develop existing skills.
Ability to work to deadlines.
Good verbal and written communication skills.
Organised and logical.
Ability to prioritise workload.
Able to work as part of a team as well as independently.
Flexible approach to working hours.
Respect for confidentiality and the ability to handle sensitive issues appropriately.
Enthusiastic and motivated.
Punctual and reliable.
Ability to display a positive attitude.
Diplomatic and professional.

Our Values

Collaborative – we work as one team with a shared purpose to meet the needs of our patients, passengers, colleagues, customers, communities, and the planet.
Agile – We listen, learn and adapt to improve the business, each other, and ourselves.
Reliable – We do what we say we will do, we take responsibility and we behave with integrity.
Empowered – We are confident and committed to taking responsibility to deliver the highest quality service.

About Us

The exciting merger of ERS Medical and E-Zec Medical has enabled us to rebrand, therefore as a combined business we are now known as EMED Group. We are the largest Patient Transport and Care Partner to the NHS with more than 3000 colleagues across 60 depots. Our ambition is to continue developing transport services that improve the health and wellbeing for people across our local communities by providing transport that supports patient care, community support, secure mental health and medical courier services.

EMED Group are committed to providing equal opportunities and we endeavour to provide an inclusive and safe working culture for all.

EMED Group are committed to providing services for our patients, service users, clients, and community and is supported by employees with an increasing variety of backgrounds. To do this effectively it is essential that we promote equality and embrace diversity and inclusion and treat all of our employees, patients, service users and clients with dignity and respect.

EMED Group is committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination, with our aim being to be truly representative of all sections of society and our clients, and for each employee to feel respected, valued and able to give their best.

Quick apply

Refine Your Search

handler jobs in heathfield, esx

Call Handler

Customer Service Advisor

Claims Handler/Office Administrator

Team PA

Commercial Account Handler

Commercial Account Handler

Counter Fraud Claims Handler

Material Handler

Credit Hire Handler

Call Handler / PACS Administrator - 6 month FTC

Fire & Theft Claims Handler

Junior Insurance Claims Handler

Recoveries Handler

Material Handler (Production)

Material Handler I

Motor Claims Handler

Admin Team Leader

Credit Hire Team Leader

Principal Software Engineer, Cloud

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