operations coordinator Work, Jobs in heavitree, dev (with Salaries)

Operations Coordinator
Streets Accountants —Exeter
- Microsoft Office
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Operations Coordinator
Streets Accountants —Exeter
Act as a primary point of contact for incoming client communications, ensuring all calls, messages, and enquiries are handled promptly and professionally.
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Operations Coordinator

Streets Accountants -
Exeter

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Job details

Qualifications

Microsoft Office
Xero

Full job description

The Operations Coordinator plays a central role in ensuring the smooth day-to-day running of the business. As the first point of contact for many clients and a key internal coordinator, this role is critical in shaping both client experience and operational efficiency. This position is best suited to someone who is highly organised, proactive, and dependable- someone who takes pride in creating structure, maintaining control, and supporting a high-performing team environment.

Key Responsibilities

Act as a primary point of contact for incoming client communications, ensuring all calls, messages, and enquiries are handled promptly and professionally
Coordinate internal activities, maintaining awareness of what is happening across the office and ensuring nothing is overlooked
Prepare for meetings, manage documentation, and support the flow of information across teams
Proactively anticipate team and client needs, taking action without waiting to be directed
Support workflows and assist in managing deadlines to enable accountants, payroll specialists, and managers to focus on their core responsibilities
Maintain accurate handling and organisation of documents and client information
Liaise closely with the delivery team and Client Portfolio Leads, acting as a central coordination point.
Manage the Support Team
Ensure all client interactions reflect a professional, responsive, and well-managed business
Be the champion for streamlining processes and system optimisation.

Key Behaviours & Attributes

Highly organised and detail-oriented – maintains control and ensures nothing is missed
Proactive mindset – anticipates needs and takes initiative
Reliable and accountable – consistently delivers on responsibilities and follows through
Clear and professional communicator – understands the importance of every interaction
Calm under pressure – brings structure and stability in a busy environment
Collaborative leader and manager – works closely with multiple teams to keep everything aligned
Ownership-driven – focused on adding value, reducing pressure, and improving processes
System Knowledge: XERO; CCH, Office 365

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Operations Coordinator

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