Register Work, Jobs in Heavitree, Dev (with Salaries)

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Medical Receptionist/Administrator - Business Admin Level 3 Apprenticeship

Mount Pleasant Health Centre
Exeter

Quick apply

Job details

Full-time | Apprenticeship
From £15,600 a year
14 days ago

Qualifications

GCSE
No experience needed
Microsoft Office
Phone etiquette
Communication skills
Time management
Office experience

Full job description

Mount Pleasant Health Centre – Exeter

Hours: 37.5 - Monday to Friday

Mount Pleasant Health Centre is one of the largest training practices in Exeter, providing care to more than 17,000 patients from our purpose-built premises.

We are a friendly and supportive practice with an open-door approach and daily team meetings, creating an environment where everyone is encouraged to ask questions and learn. Many members of our GP team originally joined us as trainees and enjoyed working at the practice so much that they chose to stay.

We are now looking for a friendly, organised and professional Apprentice Medical Receptionist to join our team.

About the Role

As an Apprentice Medical Receptionist, you will often be the first point of contact for patients and visitors. You will help patients access the appropriate healthcare services, manage appointments and enquiries, and provide general administrative support to the wider practice team.

This is a varied role suited to someone who enjoys helping people, works well as part of a team and is keen to begin a career within healthcare administration.

Key Responsibilities

Answer telephone calls in a timely, polite and professional manner
Welcome patients and visitors at the reception desk
Respond to patient emails and online eConsultations
Book, cancel and rearrange patient appointments
Signpost patients to the most appropriate healthcare service or clinician
Process repeat prescription requests
Register new patients and update patient records
Accurately record information on the practice’s SystmOne clinical system
Scan and file documents within electronic patient records
Respond to general patient enquiries
Complete administrative tasks requested by the wider practice team
Liaise with hospitals, pharmacies and other healthcare professionals
Maintain patient confidentiality and follow data protection procedures at all times

Training and Support

Full training and ongoing support will be provided by Mount Pleasant Health Centre. This will include:

General administration and reception procedures
Professional telephone etiquette
Written and verbal communication skills
Responding to queries and managing difficult conversations
Teamwork and interpersonal skills
Maintaining patient privacy and confidentiality
Microsoft Office and other practice systems
Organisation and time management
Problem-solving skills

Alongside your role, you will complete a nationally recognised apprenticeship qualification with support from your employer and training provider.

About You

We are looking for someone who is:

Friendly, approachable and professional
Confident communicating with a wide range of people
Caring and respectful when supporting patients
Organised and able to manage different tasks
Comfortable using computers and learning new systems
Reliable and willing to contribute as part of a busy team
Keen to learn and develop a career within the NHS or healthcare sector

No previous experience in a medical practice is required, as full training will be provided. A positive attitude, willingness to learn and commitment to delivering excellent patient service are most important.

Pay: From £15,600.00 per year

Work Location: In person

Quick apply

Refine Your Search

register jobs in heavitree, dev

Medical Receptionist/Administrator - Business Admin Level 3 Apprenticeship

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BAS: Intelligence Analyst

Governance Administrator

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Register Interest for Woodland View Lodge (Exeter)

School Catering Assistant

Team Member

Catering Assistant

TV Aerial, Satellite & CCTV Engineer Exeter

Multi Skilled Operative

Pharmacy Technician Apprenticeship

Dispenser

Team Member

Cyber Essentials Security Consultant

Musical Theatre Teacher

Cleaner

I want to receive the latest job alerts for register in heavitree, dev

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