Customer specialist Work, Jobs in Hebron, Nbl (with Salaries)

Information Governance Manager
Somerset Bridge Group —Newcastle upon Tyne
- Full-time
- Hybrid work
- Management
- Presentation skills
- Financial services
- Annual leave
- Referral programme
Quick apply
8d
Scan Assistant - PART TIME HOURS ONLY - WEEKENDS
Window to the Womb —Chester-le-Street
- £12.71 an hour
- Weekends only
- Sales
- Customer service
- Computer literacy
- Free parking
Quick apply
3d
Service Administrator
Dräger UK & Ireland —Blyth
- Hybrid work
- Microsoft Excel
- Customer service
- Microsoft Office
10d
Property Sales Consultant
iamproperty & iamsold —Newcastle upon Tyne
- £28,000 a year
- Full-time
- Sales
- Computer literacy
- Organisational skills
- Annual leave
Quick apply
11d
Customer Management Representative (Maternity Cover)
Dräger UK & Ireland —Blyth
- Hybrid work
- Customer service
- Microsoft Office
- IT
9d
Hardware Deployment Technician
Northumbria Healthcare - NHCT Northumbria Healthcare NHS Foundation Trust —Seaton Delaval
- £25,760 - £27,476 a year
- Full-time
9d
Senior Digital Learning Designer & LMS Adviser
Northumberland County Council —Morpeth
- £39,862 - £44,075 a year
- Hybrid work
- Annual leave
Quick apply
Sales Consultant
Northern Gas and Power —Gateshead
- £27,000 - £55,000 a year
- Full-time
- CRM software
- Sales
- Customer service
- Employee discount
- Referral programme
Quick apply
9d
Technical Support Specialist
Eque2 —Newcastle upon Tyne
- Hybrid work
- Customer service
- SQL
- Travel
Specialist: Full-Time, Part-Time, and Part-Time Temporary
Apple —Newcastle upon Tyne
- Temporary
- Customer service
Sales Trainer& Development Specialist
Eco Logic Partners —Gateshead
- £25,000 - £40,000 a year
- Full-time
- Hybrid work
- Sales
- Analysis skills
- Human resources
- Free parking
Quick apply
2d
Quality Manager
Trinity Precision Engineering —North Shields
- £55,000 - £75,000 a year
- Full-time
- ERP systems
- In-person
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
9d
Care Home Administrator
Barchester Healthcare —Birtley
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee discount
- Referral programme
Quick apply
Sales Advisor
Bodypower Sports plc Fitness Superstore —Gateshead
- £12.75 an hour
- Part-time
- Sales
- Customer service
- Driving
- Free parking
- Employee discount
Quick apply
Data Centre and Connectivity Technician
Newcastle Building Society —Newcastle upon Tyne
- £33,709 - £43,783 a year
- Full-time
- Analysis skills
- Continuous improvement
- Computer networking
8d
Apprentice Painter & Decorator
Alfred Bagnall and Sons Limited —Gateshead
- £312.00 - £494.13 a week
- Full-time
- Contracts
Quick apply
OLM Helpdesk Administrator
Northumbria Healthcare - NHCT Northumbria Healthcare NHS Foundation Trust —Newcastle upon Tyne
- £25,760 - £27,476 a year
- Full-time
- IT
- Office experience
Rental Manager
Avella People —Sunderland
- £35,000.00 - £40,000.30 a year
- Overtime
- Engineering
- Organisational skills
- IT
- Free parking
- Health & wellbeing programme
Quick apply
4d
Account Development Manager - NHS Fleet Solutions
Northumbria Healthcare - NHCT Northumbria Healthcare NHS Foundation Trust —Seaton Delaval
- £48,117 a year
- Full-time
9d
Retention & Quality Specialist
Verisure Services (UK) Limited —Newcastle upon Tyne
- £25,000 - £26,000 a year
- Full-time
- Communication skills
- Employee discount
- Referral programme
Quick apply

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customer specialist jobs near hebron, nbl

Information Governance Manager

Somerset Bridge Group -
Newcastle upon Tyne

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Job details

Permanent | Full-time
8 days ago

Benefits

Cycle to work scheme
Annual leave
Company pension
Referral programme
Car scheme

Qualifications

Management
Incident response
Presentation skills
Unity
Financial services
AI
Communication skills

Full job description

Description

SBG are excited to be recruiting a newly created senior role responsible for designing, embedding, and continuously improving our Information Governance Framework.

You will own and lead governance across Tier 1 policy, Tier 2 standards, and supporting controls, driving data and AI governance while ensuring compliance with UK GDPR, DPA 2018, FCA regulations, and Cyber Essentials Plus.

Leading a Cyber Specialist and Data Protection team, you’ll provide oversight across information security, cyber incident response, and employee awareness - ensuring SBG meets its obligations to customers, regulators, and the Board.

Working closely with Enterprise Data & Security, Legal, Procurement, Risk, and Technology, you’ll establish practical, proportionate, and audit-ready standards that underpin our Databricks platform and support secure, responsible AI adoption.

What you'll be responsible for:

Governance & Framework

Own and maintain the Information Governance Policy (Tier 1), presenting updates to the Board and CIO.
Develop, review, and publish all Tier 2 standards annually.
Maintain a governance register of standards and controls.
Lead or contribute to governance forums and committees.

Data Protection & Privacy

Lead UK GDPR compliance, including ROPA, DPIAs, data breaches, and DSARs.
Support or act as DPO and liaise with the ICO.
Strengthen data protection controls across systems and the data platform.

Cyber Security & Incident Response

Provide direction to cyber security activities and controls.
Own the Cyber Incident Response Plan, including escalation procedures.
Maintain Cyber Essentials Plus and support future ISO 27001 readiness.
Lead response to major cyber or data incidents.

AI & Data Governance

Develop and embed AI governance standards.
Enforce data governance (classification, quality, access) within Unity Catalog.
Support assessment and onboarding of third-party AI tools.

People, Culture & Suppliers

Lead, coach, and develop the cyber and data protection team.
Deliver employee awareness and training programmes.
Oversee supplier security assessments and risk registers.
Engage with regulators and external bodies.

Risk & Regulatory

Identify and manage information governance and cyber risks.
Ensure alignment with FCA requirements and strong customer outcomes.

What you'll need:

Strong expertise in UK GDPR and practical experience with DPIAs, DSARs, and breaches.
Experience implementing cyber or data governance frameworks (e.g. Cyber Essentials Plus, ISO 27001).
Proven people management within technical or compliance teams.
Ability to translate complex risk into clear, board-level communication.
Experience creating governance policies, standards, and frameworks from scratch.
Strong stakeholder management across business, legal, and technology.
Experience with incident response planning, risk management, and audit readiness.
Understanding of AI governance and data platform controls (ideally Databricks).
Experience managing supplier security risk.
Knowledge of FCA expectations within financial services.
Excellent communication, organisation, and prioritisation skills.

Our Benefits

Hybrid working – 2 days in the office and 3 days working from home
25 days annual leave, rising to 27 days over 2 years’ service and 30 days after 5 years’ service. Plus bank holidays!
Discretionary annual bonus
Pension scheme – 5% employee, 6% employer
Flexible working – we will always consider applications for those who require less than the advertised hours
Flexi-time
Healthcare Cash Plan – claim cashback on a variety of everyday healthcare costs
Electric vehicle – salary sacrifice scheme
100’s of exclusive retailer discounts
Professional wellbeing, health & fitness app - Wrkit
Enhanced parental leave, including time off for IVF appointments
Religious bank holidays – if you don’t celebrate Christmas and Easter, you can use these annual leave days on other occasions throughout the year.
Life Assurance - 4 times your salary
25% Car Insurance Discount
20% Travel Insurance Discount
Cycle to Work Scheme
Employee Referral Scheme
Community support day

About Somerset Bridge Group

Somerset Bridge Group is dedicated to delivering fair products and innovative services in the insurance industry. Our group focuses on underwriting, broking, and claims handling to provide sustainable and innovative insurance solutions. Somerset Bridge Insurance Services Limited, operating under GoSkippy and Vavista, offers insurance coverage to over 700,000 customers. Somerset Bridge Limited handles underwriting and claims, processing almost 50,000 claims annually. Somerset Bridge Shared Services Limited provides essential support functions to ensure operational efficiency and compliance. With a strong commitment to values, culture, and customer service excellence, Somerset Bridge Group is recognised for its industry awards and growth. Join us to be part of a dynamic team that fosters creative thinking and personal development.

We are very proud to have been awarded a Silver Accreditation from Investors in People! We recognise that all of our people contribute to our success. That's why we are always looking for talented people to join our team - people who share our vision, who are passionate about what they do, and who want to be part of something special.

Equal Opportunity Employer

Somerset Bridge Group is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer. We prohibit discrimination or harassment of any kind based on race, color, religion, national origin, sexual orientation, gender, gender identity or expression, age, pregnancy, physical or mental disability, genetic factors or other characteristics protected by law. SBG makes hiring decisions based solely on qualifications, skills and business requirements.

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Refine Your Search

customer specialist jobs in hebron, nbl

Information Governance Manager

Scan Assistant - PART TIME HOURS ONLY - WEEKENDS

Service Administrator

Property Sales Consultant

Customer Management Representative (Maternity Cover)

Hardware Deployment Technician

Senior Digital Learning Designer & LMS Adviser

Sales Consultant

Technical Support Specialist

Specialist: Full-Time, Part-Time, and Part-Time Temporary

Sales Trainer& Development Specialist

Quality Manager

Care Home Administrator

Sales Advisor

Data Centre and Connectivity Technician

Apprentice Painter & Decorator

OLM Helpdesk Administrator

Rental Manager

Account Development Manager - NHS Fleet Solutions

Retention & Quality Specialist

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