It Work, Jobs in Heckfield, Ham (with Salaries)

IT Service Desk Analyst
Montu UK —Winnersh
- £35,000 - £37,500 a year
- Full-time
- Analysis skills
- IT
- Communication skills
12d
Specialist IT Services and Support II
Hollister Europe Limited —Winnersh
- £40,000 - £48,000 a year
- Customer service
- Windows
- Analysis skills
- Annual leave
- Employee assistance programme
4d
IT Analyst
Montu UK —Winnersh
- £35,000 - £37,500 a year
- Full-time
- Analysis skills
- IT
- Communication skills
12d
IT Support Assistant
Accent Catering Services Ltd —Staines-upon-Thames
- £30,000 a year
- Full-time
- Microsoft Excel
- Computer Science
- Customer service
- Free parking
- Employee assistance programme
Quick apply
Service Desk Analyst
Castle Trust Bank —Basingstoke
- Full-time
- Hybrid work
- Azure
- AWS
- Scripting
- Employee assistance programme
- Employee discount
Quick apply
Service Desk Analyst
Fujitsu —Bracknell
- Full-time
- Customer service
- Windows
- In-person
- Annual leave
- Employee assistance programme
12d
IT Infrastructure Engineer
QinetiQ —Farnborough
- Full-time
- Travel
- IT
- Employee discount
IT Engineer
Elliott Company —Silchester
- Full-time
- Hybrid work
- Project management
- Bachelor's degree
- IT
Level 2 IT Engineer
Azteq Group Limited —Beaconsfield
- £24,420.00 - £53,402.02 a year
- Full-time
- Hybrid work
- Customer service
- Driving
- Travel
- Free parking
Quick apply
IT Business Analyst
CAB International —Wallingford
- £38,006 - £44,713 a year
- Full-time
- Hybrid work
- Data analysis skills
- SQL
Quick apply
3rd Line IT Support Engineer
Communications Solutions UK —Reading
- £45,000 - £50,000 a year
- Full-time
- Hybrid work
- Azure
- Computer networking
- SharePoint
- Work from home
Quick apply
IT Support Engineer - Fixed Term
Astroscale —Didcot
- £30,000 - £50,000 a year
- Hybrid work
- Azure
- Management
- Windows
- Life insurance
- Sick pay
Senior IT Support Technician
EWSI services Ltd —Reading
- £31,000.00 - £39,745.42 a year
- Full-time
- Customer service
- Windows
- Microsoft Office
Quick apply
8d
Senior IT Technician
Intouch Tech (UK) —Aldershot
- £38,000 - £45,000 a year
- Full-time
- Microsoft Outlook
- SharePoint
- In-person
- Free parking
- Work from home
Quick apply
Senior IT Infrastructure Consultant (Desktop Support)
Hampshire County Council —Winchester
- £48,948 - £54,423 a year
- Hybrid work
- Azure
- Mentoring
- IT
IT Service Manager Coordinator
Hampshire County Council —Winchester
- £33,178 - £36,369 a year
- Hybrid work
- IT
14d
IT Manager
turn IT on —Reading
- £33,000 - £41,000 a year
- Full-time
- Customer service
- Computer networking
- IT
- Employee assistance programme
- Employee discount
Quick apply
First Line IT Support Apprentice
QA Apprenticeships —Reading
- £16,000 a year
- Full-time
- Azure
- Windows
- Travel
- Free parking
IT Service Manager
BAE Systems —Frimley
- £60,000 a year
- IT
13d
IT Engineer
Nomios —Basingstoke
- Full-time
- Remote
- Azure
- Windows
- Scripting
Quick apply
4d

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IT Service Desk Analyst

Montu UK -
Winnersh

Apply Now

Job details

Full-time
£35,000 - £37,500 a year
12 days ago

Benefits

Company pension
Private medical insurance
Enhanced maternity leave
Enhanced paternity leave

Qualifications

Jira
Analysis skills
VoIP
ITIL
IT support
ServiceNow
IT
Communication skills

Full job description

What is the job?

Support the IT function for the business and the wider business operations. This will involve managing IT services, security, systems architecture, and end-user support while preparing for the demands of a growing workforce.

What will you be doing?

IT System Administration
- Ongoing system management of Strategic IT platforms, including cloud and SaaS.
- Administer and maintain Google Workspace, Microsoft 365 and collaboration tools (Slack, Dialpad VoIP) ensuring availability and performance for a growing user base
- Manage software licensing across the business, including provisioning, reconciliation and renewals
End-User & Systems Support
- Perform support operations for a growing user base, ensuring high availability and performance.
- Provide Level 1 & 2 technical support, resolving software, hardware, and network issues.
- Operate and maintain robust incident management and ensure adherence to SLAs.
Cybersecurity & Compliance
- Support and maintain IT security protocols, ensuring compliance with industry standards.
- Support identity and access management, endpoint security, and secure networking solutions.
Vendor Management
- Support and where appropriate, manage relationships with third-party IT vendors and service providers to ensure best-in-class solutions.
Onboarding and Offboarding process
- Procure, setup and distribute new hire equipment
- Process returned equipment
- Delivery of IT onboarding training as required
- Automation for all of the above
Cross-functional Collaboration
- Act as the IT liaison between internal teams including HR, operations, governance and software development
- Deliver IT training to teams across the business on new tools, security practices and process changes, adapting content for different audiences

What do you need?

Proven experience in an IT support, engineering or analyst role, ideally in a fast-growing business (e.g., from 100 to 500+ employees).
Experience with scaling IT infrastructure, cloud services, and enterprise IT systems.
Strong problem-solving and analytical skills, with the ability to anticipate challenges before they arise.
Excellent communication skills and a user-first mindset to ensure technology enables business success.
Hands-on experience with ITIL frameworks, service management tools (e.g., Jira, ServiceNow), and cybersecurity best practices.
Relevant IT certifications (e.g., ITIL, CompTIA, Google, Microsoft, Cisco) are advantageous.

What we offer:

Generous Leave: 25 days holiday (rising to 27 after year one and 30 after year three) + 8 bank holidays
Pension Matching: Up to 5% employer matching contributions
Private Healthcare Scheme
Flexibility and Wellness: Work-from-home options, cycle-to-work scheme, and more
Growth Opportunities: Collaborate across teams and represent Montu at events, with support to grow your skills and impact
Enhanced Maternity & Paternity Leave

About Us

Montu UK is a leading digital health company specialising in cannabis-based medicines (CBPM), dedicated to improving patient access to safe and effective treatments. Our mission is to transform lives by combining innovative technology with high-quality clinical care, ensuring patients receive the support they need at every step of their journey.

As a fast-growing organisation, we offer a collaborative and supportive environment where talented people can develop their careers while contributing to meaningful change in healthcare. At Montu UK, your work has a direct impact on improving patients’ lives and expanding access to modern medical treatments.

Compensation Range: £35K - £37.5K

Apply Now

Refine Your Search

it jobs in heckfield, ham

IT Service Desk Analyst

Specialist IT Services and Support II

IT Analyst

IT Support Assistant

Service Desk Analyst

Service Desk Analyst

IT Infrastructure Engineer

IT Engineer

Level 2 IT Engineer

IT Business Analyst

3rd Line IT Support Engineer

IT Support Engineer - Fixed Term

Senior IT Support Technician

Senior IT Technician

Senior IT Infrastructure Consultant (Desktop Support)

IT Service Manager Coordinator

IT Manager

First Line IT Support Apprentice

IT Service Manager

IT Engineer

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