Patient access occupations Work, Jobs in Hedge End, Ham (with Salaries)

Call Handler
Living Well Partnership —Southampton
- From £12.71 an hour
- Part-time
- Communication skills
- Office experience
- Free parking
- Health & wellbeing programme
Quick apply
5d
Treatment Co-ordinator
mydentist —Southampton
- From £14 an hour
- Part-time
- Computer literacy
- Computer skills
- Communication skills
- Free parking
- Employee discount
Quick apply
Access Manager
University Hospital Southampton NHS Foundation Trust —Southampton
- £39,959 - £48,117 a year
- Full-time
- Team management
- In-person
- Leadership
- Annual leave
- Employee discount
5d
Cardiac Team Administrator
Hampshire and Isle of Wight Healthcare NHS Foundation Trust —Southampton
- £24,937 - £26,598 a year
- Part-time
- Hybrid work
- Word processing
- Administrative experience
- Organisational skills
16h
Ward Clerk
Nuffield Health —Eastleigh
- £25,545 a year
- Full-time
- Administrative experience
- IT
- Typing
- Employee discount
- Gym membership
Patient Administrator
University Hospital Southampton NHS Foundation Trust —Southampton
- £25,760 - £27,476 a year
- Full-time
- Microsoft Office
- Front desk
- Communication skills
Evening Clinic Receptionist
Watt Health Ltd —Southampton
- £13 an hour
- Part-time
- Administrative experience
- Accounting
- Organisational skills
- Free parking
- Employee discount
Quick apply
16h
Receptionist/Care Navigator
Rowner Medical Centre —Gosport
- From £13,548.86 a year
- Overtime
- GP surgery experience
- Administrative experience
- Front desk
- Annual leave
Quick apply
1d
Medical Receptionist/Administrator
Eastleigh Medical Practice —Eastleigh
- £13.00 - £13.25 an hour
- Part-time
- Microsoft Office
- Administrative experience
- Data entry
Quick apply
Orthodontic Treatment Co-ordinator/Receptionist
Contour Orthodontists —Petersfield
- From £29,406 a year
- Full-time
- Sales
- Typing
- In-person
Quick apply
4d
Bank Receptionist
Spire Healthcare —Southampton
- Part-time
- Microsoft Word
- Microsoft Outlook
- Computer literacy
- Free parking
- Annual leave
Medical Receptionist
University Health Service, Southampton —Southampton
- From £13.03 an hour
- Part-time
- Customer service
- Computer literacy
- English
- Flexitime
Quick apply
11d
Administrator
University Hospital Southampton NHS Foundation Trust —Southampton
- £25,272 a year
- Weekend availability
- Microsoft Office
- Administrative experience
- Front desk
Maternity Cover - Patient Co-ordinator
Chawton Park Surgery —Alton
- From £12.71 an hour
- Part-time
- Administrative experience
- Data entry
- Front desk
- Free parking
- Sick pay
Quick apply
Care Coordinator
The Agincare Group —New Milton
- £26,500 - £28,000 a year
- Organisational skills
- Referral programme
Quick apply
3d
Bank Radiology Assistant
Spire Healthcare —Portsmouth
- Customer service
- Patient care
- Annual leave
4d
Experienced Receptionist ( private medical)
Dr Victoria Cosmetic Dermatology and Anti-Ageing Medicine Clinic, Winchester —Winchester
- £16 - £20 an hour
- Part-time
- CRM software
- English
- Front desk
- Free parking
- Store discount
Quick apply
4d
Bookings Administrator - Fix Term
Nuffield Health —Eastleigh
- £25,545 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Administrative experience
- Employee discount
- Gym membership
13d
Front Desk Administrator
Living Well Partnership —Southampton
- £12.71 an hour
- Part-time
- Driving
- Travel
- Accounting
- Free parking
- Health & wellbeing programme
Quick apply
5d
Administrative Assistant
Bupa —Winchester
- £26,800 a year
- Full-time
- Computer literacy
- Administrative experience
- Front desk
- Employee discount
- Gym membership
Quick apply

I want to receive the latest job alerts for patient access occupations in hedge end, ham

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

patient access occupations jobs near hedge end, ham

Call Handler

Living Well Partnership -
Southampton

Quick apply

Job details

Permanent | Part-time | Full-time
From £12.71 an hour
5 days ago

Benefits

Free parking
Health & wellbeing programme
Additional leave
Cycle to work scheme
Annual leave
Company pension
Employee assistance programme
Employee discount
Sick pay
On-site parking

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Triage
GCSE
Patient service
Appointment booking and call handling
Outbound calling
Communication skills
Office experience

Full job description

Hours: exact working hours to be agreed upon following appointment

Full time-37.5 hours per week

Part time- 30 hours per week

Living Well Partnership is made up of 8 GP surgeries working innovatively to change the way we deliver great patient care and fast, effective patient communication.

Overall Aim of role:

Provide patients and other callers with a compassionate, professional call handling service, to signpost callers to appropriate services efficiently and positively.

Are you confident on the phone, enjoy helping people, and thrive in a fast-paced environment? We are looking for a Call Handler to join our small, friendly, and diverse team at St Luke’s Surgery.

Key Responsibilities:

Work as part of a busy team to handle inbound and outbound calls to the practice from patients, relatives, carers and other healthcare providers.
Utilise excellent communication and listening skills to obtain information and accurately assess patients’ needs and expectations.
Appropriately manage patients’ expectations in a calm and courteous manner.
Use sound judgement and knowledge of processes and care pathways, to ensure that patients are appropriately signposted, advised or triaged on first contact, helping to reduce call volumes and the need for subsequent contact. This may include directing patients outside of General Practice.
Treat callers with dignity and respect at all times
Promptly complete any follow up actions after calls such as seeking clinical advice, sending electronic tasks or liaising with third party providers.
Sensitively and effectively manage potentially emotionally challenging or complex calls and endeavour to defuse difficult situations where possible.
Ensure all contacts with patients are clearly and accurately documented on the computer system at the time of contact.
Support elderly patients and those who do not have access to online services
Direct and support patients to book appointments online where appropriate.
Send clear and informative text messages to patients.
Proactively encourage formal feedback from patients about the service they have received, to enable the Partnership to identify learnings to help improve our services.

What We’re Looking For

A confident communicator who enjoys talking on the phone
Someone who is organised and able to remain calm under pressure
Previous experience in a similar role is preferred, but not essential as full training will be provided.

What we can offer you!

5 weeks holiday pro rata PLUS bank holidays
NHS pension scheme membership with a 14.38% employer contribution rate
Employee Wellbeing initiatives
Employee Assistance Programme
Cycle to work scheme
Monthly employee award
Investment in developing your skills and progression opportunities, across the Partnership
First consideration for other internal recruitment opportunities

To apply:

Please email your up to date CV and covering letter to [email protected]
Closing Date: 23rd August 2026
Please note that this role requires candidates to have the legal right to work in the UK
Please be aware that all employees of the Partnership will be DBS (Disclosure and Barring Service) check.
We encourage new applicants who have not previously applied for this role

Thank you for your interest and we look forward to hearing from you.

Pay: From £12.71 per hour

Benefits:

Additional leave
Company pension
Cycle to work scheme
Employee discount
Free parking
Health & wellbeing programme
On-site parking
Sick pay

Work Location: In person

Quick apply

Refine Your Search

patient access occupations jobs in hedge end, ham

Call Handler

Treatment Co-ordinator

Access Manager

Cardiac Team Administrator

Ward Clerk

Patient Administrator

Evening Clinic Receptionist

Receptionist/Care Navigator

Medical Receptionist/Administrator

Orthodontic Treatment Co-ordinator/Receptionist

Bank Receptionist

Medical Receptionist

Administrator

Maternity Cover - Patient Co-ordinator

Care Coordinator

Bank Radiology Assistant

Experienced Receptionist ( private medical)

Bookings Administrator - Fix Term

Front Desk Administrator

Administrative Assistant

I want to receive the latest job alerts for patient access occupations in hedge end, ham

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected